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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Richard F.

    Richard F. Agency Contractor

    IT Technical Support, Customer Service

    Philippines - Tests: 5

    My experience over the last few years setting up Database and Networking Systems for companies that require business IT solutions, has enabled me to acquire the knowledge and skills I'm making better judgement for critical situations. Especially when dealing with System Maintenance, Data Security, Incident Management, and even with hardware and software solutions. My beginnings with the IT industry, having gone through with hardware repair and software installations, served as a strong foundation for what I have become now.

    Associated with: GS Outsourcing Solutions

    $3.33 /hr
    668 hours
    0.00
  2. Rajesh Maurya

    Rajesh Maurya

    System Administrator

    India - Tests: 7 - Portfolio: 2

    1.Install all new hardware, systems, and software for networks. 2.Install, configure, maintain network services, equipment and devices. 3.Supports administration of servers and server clusters. 4.Manages all system back-up and restore protocol. 5.Plans and supports network and computing infrastructure. 6.Perform troubleshooting analysis of servers, workstations and associated systems. 7.Documents network problems and resolution for future reference. 8.Monitors system performance and implements performance tuning. 9.Manage user accounts, permissions, email, anti-virus, anti-spam. 10.Good knowledge of networking essentials. 11.Oversee software and network security. 12.Strong analytical abilities and professional office experience

    $5.56 /hr
    0 hours
    0.00
  3. Salman Karim

    Salman Karim

    Computer Support Consultant

    United States - Tests: 5 - Portfolio: 1

    As an IT professional, I have great passion for network engineering and computer security. Over ten years experience in the information Technology field focusing on client support, including hardware, software and networking administration. Strengths include analyzing and diagnosing client and network issues with quick and effective resolution, documentation, implementation and asset manage using knowledge and experience with Win 7, 2000 and XP • Quick learner with ability to grasp new technologies, both software and hardware. • Proven ability to work under pressure and team environment. • B.Sc. Computer Science, MCP certified. Specialties: Network Engineer / Help Desk Specialist / Computer Security / SEO

    $5.56 /hr
    132 hours
    0.00
  4. Jesus Ibarra

    Jesus Ibarra

    Expert Customer Care and Collections Bilingual Leader

    Mexico - Tests: 2

    Bilingual, Bi-cultural and fully aware of the United States and Global Markets specifications for Business practices in the Financial, Customer Care and Trading Sectors. Experience in areas of Supervision and Training in the Customer Service, Collections and Technical Support areas. I aggressively pursue goals by understanding the objectives of the company I work for by developing strategies that go along and strengthen with their core principles and/or growth goals.

    $13.33 /hr
    0 hours
    0.00
  5. Alejandro Flores

    Alejandro Flores

    Technical Support Engineer

    Mexico

    SUMMARY: Highly trained and experienced IT support professional with proven experience in putting expertise to practice, having outstanding communication skills to interact both with clients and company. Known for being agile, sharp, and able to improvise creative yet professional solutions, Functional Skill Areas: MS: Windows OS, Windows Server 2003/2008, MS Outlook/Exchange Basic SQL server support PC Hardware, Printers, Laptops Networking components Objective: ­ Having the willingness to learn and grow personally and professionally, I am looking for a position in a company that needs and values quality customer service and system maintenance. I am a smart, proactive person with many capabilities and have no limitations.

    Groups: Pro Customer Service

    $20.00 /hr
    0 hours
    0.00
  6. Angelina Ivanovska

    Angelina Ivanovska

    Senior Administrator and Supervisor

    Macedonia - Tests: 1

    A highly experienced professional and extremely highly motivated individual who has had a very stable and exciting career! Working for a USA Army in Fluor and KBR helped me to develop the following administrative skils: - Database entry - Purchasing - Store room management - Logistics - Team Leader - Creating a schedule My main characteristic is problem solver!

    $5.00 /hr
    0 hours
    0.00
  7. Luige amancio L.

    Luige amancio L.

    Engineer - Customer Support

    Philippines - Tests: 3

    Seven years of experience in general IT support and Customer Service made me a viable candidate in this business. Experience: • 1 year Linksys Product Support Representative - (Wireless Routers and Wireless Adapters) • 1 year Linksys Product Support Specialist - (Wireless Access Points, Bridge, IP Camera, IP Phone, Powerline Devices, Network Access Storage, Print Servers and Printers) • 2 years Linksys Senior Product Support Specialist – (Level 2 Escalation) • 1 year Senior Product Support Specialist 2 – (Gateways, International Support, Case Resolution, Home Energy Devices, VOIP Routers) • 1 year Cisco Engineer-Customer Support – (Cisco IOS, Gateways, Cable Modem Termination System, SIP, MGCP, Docsis, PacketCable, Moca, WLAN, LAN, RIP, STP, EIGRP, OSPF, WAN connections, Asterisk, Solaris, Linux Servers, etc..) Certifications: Cisco Certified Network Associate

    $5.56 /hr
    0 hours
    0.00
  8. April Rose Banaag

    April Rose Banaag

    Professional Data Entry, Customer Support, Customer Service

    Philippines - Tests: 3 - Portfolio: 2

    I have a good character when it comes to work. I am a type of person who is willing to work at any type of task. I am a flexible person wherein I can work well. I always make sure that accuracy and speed is balance to make a quality results of work. I am hardworking, friendly, smart, willing to learn something new, trustworthy, honest, pessimistic, and always open for new challenges when it omes to work. One of my objectives is to make my clients satisfied and happy at the end of my work or task. I am a fast learner and I can work with less supervision. You will never regret if you hire me because I can give you a satisfaction and quality of work. I am willing to work as: -Data Entry and Customer Support

    $5.00 /hr
    60 hours
    0.00
  9. Vishnu V.

    Vishnu V.

    Expert in Data Processing/Back end Operation/Business Operations/Trans

    India - Tests: 6

    An astute & result oriented with a decade of experience, working in various roles related to Delivery-IT, Business Operations, Account Management, Software Sales & Support, Customer Relations, Co-Ordination, MIS, and Commercial with Profit Accountability. Good understanding skills to know the exact need of a client to makes them more comfortable to have a quality discussion & finalising the requirement’s. Ensuring maintenance of excellent relations with clients & service delivery for additional business opportunities and retaining customers for future and more.

    $3.00 /hr
    0 hours
    0.00
  10. Marcus Tillmon

    Marcus Tillmon Agency Contractor

    Web Support Analyst, Tech Support Specialist, and System Adminstator

    United States - Tests: 3

    I would like a position where I can use my assortment of skills to the benefit a my employer through web support, tech support, or system administration. Through my skills, I devote my cause to customer service, ensuring desired outcomes, and the advancement of technology.

    Associated with: oDesk Payroll

    $15.00 /hr
    4,690 hours
    0.00