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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 10 Process improvement projects are completed every quarter on Upwork.

10

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: September 1, 2015

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  1. Sudipta Choudhury

    Sudipta Choudhury

    Project (PMP)/Program/Business Manager, Technical Writer/Editor

    India - Tests: 4 - Portfolio: 2

    Having varied experience for 24 years in - Information Technology projects and non-IT companies covering a wide range of domains - manufacturing ( electronic and hitech products), media, telecom,finance & taxation, healthcare, intelligent transportation, telecom, utilities (power), FMCG & Sales, Retail & Distribution, I have developed expertise in: 1) Project and Program Management 2) Technical article and content delivery ( requirement specifications, design, user guides and manuals, test cases and plans, technical news items and opinionated writing) 3) Presales ( proposals and bid management), Marketing Collaterals, Go-To- Market Strategy for different technical domains, Business planning & management 4) Process documentation / standards - involved in CMMI, ISO-27001, SSAE- 16 and proprietary standards of leading software companies 5) Product Development, Delivery Management and Practice Development My projects have won a number of awards, e.g Global Best of the Best Award from one US Based Auto Giant. I have worked for a range of clients on a full time basis from startups to very large MNCs across North America, Europe, Asia and Africa. My paper on Project Management has been published in the International Project Management Conference held at Bangalore in 2008. Also, I am a Graduate Engineer with MBA from prestigious institutes in India (SVNIT and IIM Bangalore respectively), PMP and ITIL certified . I am a regular contributer to content for the company's website, technical content, and RFI responses or proposals and a editor for content . I also publish articles and blogs to different websites and blog sites.

    $27.78 /hr
    17 hours
    4.10
  2. Francois LAURENT

    Francois LAURENT

    Translator English/French and IT Professional

    France - Tests: 4

    Through the last 10 years, I have acquired a wide knowledge and experience in IT, in both technical and management sides, as shown by my IT certifications: - Prince2 Practitioner Certified - ITIL V2 Foundation Certified - Microsoft Certified Professional - Sun Solaris Certified System Administrator - Red Hat Certified Technician - Nortel Networks Router Specialist I am now looking for opportunities to expand my experience.

    $33.33 /hr
    42 hours
    4.99
  3. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  4. Azwaan A.

    Azwaan A. Agency Contractor

    Senior Developer/Solution Architect (C#, .NET, MVC, AZURE, SQL)

    Sri Lanka - Tests: 7 - Portfolio: 9

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience in the Industry. More than 20,000 Hrs of development work. more than a Dozen certifications (MCPD, MCITP, MCTS) on various .NET and SQL Server related technologies. I write clean code, Follow SOLID principles in development, designed to to develop manageable, extensible and reusable systems Co-Founded a US Based startup Available to work on US EST work hrs Expertise on requirements analysis , estimation to Architecting solutions and leading teams on complex development projects to review and performance tune existing applications. In-depth knowledge and familiarity of developing applications for a number of industry domains such as Financial services, Energy, Lead Processing, Automobile, Telecom billing, Consumer goods and Manufacturing. Extensive experience in enterprise software development life-cycle. Agile and Scrum/XP Methodologies in managing project teams. Key Achievements Architected, Managed and led development effort to build a complete eco-system for automobile lead processing, lead delivery, inventory management and digital advertising. Founded a Microsoft technology consulting and outsourced product development firm, leading its product delivery team and delivered multiple solutions in different industry verticals. Led improvements to existing development processes using best practices, guidelines and process re-engineering on multiple engagements. Multiple successful consulting and delivery engagements turning around troubled existing systems into revenue generating applications that can be scaled to meet customer demand. Was part of team that built the world’s first Online AGM solution. Web Technologies ASP.NET MVC (2.0 to 5.0), ASP.NET Forms, HTML5/CSS3, WCF Web Services , .NET 2.0 Web Services, SOAP/JSON/AJAX/REST, JQuery, ODATA, Knockout JS Windows Applications Windows Forms, WPF, Silverlight Frameworks .NET Framework (2.0 to 4.5), Telerik Kendo UI, Windows Azure (Cloud), Amazon SDK Software Design/Architecture Patterns GRASP, GOF, MVC, MVP, SOLID, DRY, KISS, YAGNI, Domain Driven Design(DDD), CQRS Databases/Database Technologies SQL Server (2005 – 2012), SQL Integration Services, SQL Reporting Services, Geo-Spatial Data, MongoDB, LINQ, Entity Framework, SQL Azure Middleware MSMQ, Windows Workflow Foundation, NServiceBus, SQL Service Broker Development Process Methodologies Agile, Scrum/XP, Prince 2, TDD, DDD , BDD, Continous Integration (CI) Tools Jetbrains Teamcity, 3Scale API, JetBrains DotTrace, YSlow Payment Technologies PayPal, Chase Payment Tech, Speedly, BrainTree, PayPros

    Associated with: Inexis Consulting

    $33.33 /hr
    2,812 hours
    4.92
  5. Vasilios K.

    Vasilios K.

    Visual Basic/Excel Expert

    Canada - Tests: 1

    Efficiency Specialist Expert in Microsoft Excel / VBA / Macros. Also a business professional with experience in retail, process mapping, process design and system automation. I complete all projects in a timely manner and ensure full satisfaction of every one of my clients. I believe that with the right tools, there is always a more efficient way of doing any job. With that I am continually setting the new standard for which companies operate. I am devoted to increasing efficiency and lowering costs for businesses of all sizes.

    $55.00 /hr
    0 hours
    4.42
  6. Shoaib Qureshi

    Shoaib Qureshi Agency Contractor

    Experienced Service & Support Operations Professional

    United Arab Emirates - Tests: 5 - Portfolio: 14

    Over the last 7 years, I have been associated with Internet Service Provider delivering Services, Technical Support and Solutions to its Enterprise Clientele. With my on-going experience I have gained expertise on Web Research, Administrative and Back Office Support, Email Correspondence and developing Operational Reports on numerous projects. I also have 3 years of experience as a Data Entry Expert. My core competency lies in end to end management of Web Research, Virtual Administrative Assistance and Data Entry Projects. I am seeking opportunities using all my initiatives for sourcing contact and projects. I am proficient in working and adjusting with all levels of business users and successfully understand their exceptions. Pressure Handling and Meeting Deadlines are my key strengths.

    Associated with: Accelerators

    $5.56 /hr
    27 hours
    5.00
  7. Josh Ellis

    Josh Ellis

    Senior Project Manager/Product Developer

    United States - Tests: 2 - Portfolio: 10

    I have a comprehensive background in product development/project management within the confines of international medical device regulations. I thrive on taking vague ideas and ill-defined needs and turning them into concrete reality. I can start a medical device company from the ground up and I can do it on schedule. This includes... From a Regulatory perspective: --Initial regulatory requirements analysis for new markets (EU, Brazil, Australia, US, Canada, etc.) --Identification of applicable test protocols (ISO standards, etc.) and management of test houses --Interfacing with regulatory agencies and identifying consultants --Writing of regulatory submissions such as FDA 510(k)s --Quality System development and implementation to required standards (ISO 13485, FDA, CMDCAS, etc.) --Identification of loop holes and temporary workarounds to ease implementation pains and maintain profitability From a Project perspective: --Using good interpersonal skills to keep people motivated and excited --"Conducting the orchestra", developing a logical rhythm of events and ensuring timely completion of tasks --Turning "unknown unknowns" into "known unknowns", forseeing problems before they arise and altering the "orchestra" accordingly --Coordination of teams on an international level --Intelligently focusing energy on tasks with the highest variability, including procurement of additional expertise as necessary --Always keeping an open dialog about the day-to-day changes in the "Good/Fast/Cheap, pick any two but only two of the three" trade-offs in milestone achievement From a Product perspective: --Development of design parameters from organization input (Sales, Marketing, Support, etc.) --Nitty-gritty technical work like engineering drawings/drafting, statistical analysis, resdesigns due to manufacturing constraints, component supplier identification. --Identification, qualification, and day-to-day management of international manufacturers --Design History File/Technical File development and maintenance --Design Transfer for complex electromechanical devices From an Operations perspective: --Part Number/Drawing Number/Revision Control development and implementation --Engineering Change Order workflow and impacts --Purchasing-Manufacturing-Sales-Shipment procedures and throughput --ERP/MRP implementation including workarounds for system limitations I am a strong believer in a person's word. If I tell you I'm going to do something by a certain date that is my word and I'm going to get it done, hell or high-water. I don't mess around: I live on a remote homestead so I grow my own food, build my own structures, fix my own car, brew my own beer. My entire life requires a high level of precision execution every single day, failure is not an option.

    $100.00 /hr
    2,844 hours
    4.88
  8. Devesh B.

    Devesh B. Agency Contractor

    Senior Security Researcher and Consultant, Google Hall of Famer

    India - Tests: 4 - Portfolio: 2

    Information Security Consultant with over 6 years of experience. He is primarily focused in the application Security space. He has managed and executed multiple projects involving network penetration tests, vulnerability assessments, penetration testing of thick clients and web based applications, Wireless penetration testing and several process audits. Brilliant understanding and practical exposure to OWASP TOP 10, SANS TOP 20, CWE, OSSTMM, ISSAF standards Completed his graduation in Electronics and telecommunication engineering in 2007. Some of the key projects worked on: -Internet Banking Application threat modeling & security testing -Security testing of IVR phone banking application -Conducted process audits, IT general controls testing, SOXA, SAS70, Shared assessments -Tested production applications in the areas of Banking, Education, Retail, Healthcare, and Telecommunication. He has written content for PenTest Magazine (http://pentestmag.com/september-issue-mobile-hack/) and has contributed for the latest versions of CSA’s papers on cloud security. He also has rich experience in data loss prevention and Privileged Identity mangement tools. He has designed a framework for securing mobile application particularly android and IOS. He has also been involved in designing a methodology for securing the applications in cloud (SaaS)

    Associated with: test

    $88.89 /hr
    798 hours
    4.66
  9. Kelli S.

    Kelli S. Agency Contractor

    IT Consultant - Strong Technical AND Business Results - BSE and MBA

    United States - Tests: 5 - Portfolio: 11

    I am an engineer, project management professional, business professional and entrepreneur with more than 16 years of experience in information management and technology. I have extensive multi-disciplinary experience in strategic planning, business analysis, project management, systems engineering and design/test, and, human resource management. I am also a hands-on developer with 6+ years of client-facing systems integration and coding experience. I have been the project manager for multi-million dollar projects for Fortune 100 companies. I have also managed and implemented projects for one-person SMBs. Industry vertical experience includes: hi-tech, media, healthcare, government, legal, auto, financial/insurance, education, consumer product goods and aviation. I have an excellent blend of business, technical and creative experience. I also possess excellent analytical, written and oral communication skills. I'm seeking a wide range of business, technical and/or creative opportunities.

    Groups: salesforce.com

    Associated with: A-Assist-Integration, LLC

    $48.99 /hr
    1,660 hours
    4.99