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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.


Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

Last updated: October 1, 2015
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Giorgi Javakhidze

Giorgi Javakhidze

MCITP | Vmware | Windows - Linux Systems Administrator

Georgia - Tests: 6

In the last 3 years, I have administered many IT networks, managing over 1000+ users. My core competency lies in complete managing of windows - linux based networks, including Active Directory, Exchange, MS-SQL, virtual clouds, based on VMware / Hyper-V and EVA Storage Area Network. I have deep experience in the following software solutions: Basic server services ( DNS, DHCP, WSUS, Vpn, etc. ) Windows 2003/2008 Server Windows 2003/2008 Active Directory Lync Server, Exchange Server, SharePoint Server. Monitoring: SCOM, Nagios Web Server: IIS, Apache Mail Servers : MDaemon, Postfix. Database: MSSQL, MySQL. Proxy / firewall solutions ( Squid, TMG, ISA ) VMware vShere and vCloud: ESXi, vCenter, vCloud Director, vShield

$15.00 /hr
183 hours

Rahul Aggarwal

Rahul Aggarwal

.NET, MVC, JS, Jquery, SQL Srvr,API, Tester,Technical Support,Designer

India - Tests: 2

Passionate and motivated problem solver with 6+ years of experience in a broad range of technology stacks covering Development, Integration, Data, Infrastructure and Support. My highlights include: 1. Got TOP RATED Tag provided by Upwork recently 2. More than 3800+ hours remote work experience on Odesk 3. 5 stars rating from all upwork clients till now. 4. Mote than 5 Years experience of working remotely with big IT organizations such as Devfactory, gteam, Versata , gen3media, Zendesk support etc 5. 5 years experience of using Atlassian products -JIRA, JIRA Service Desk, and Confluence 6. Salesforce API Integration and development expert 7. Zendesk apps and widgets development expert 8. Six years experience of dot net development ( (2005-2013) using C#.Net and ) 9. MVC (2.0 - 5.0) 10. Linq, Entity framework(4-6), NHibernate. 11. Javascript, Jquery and it plugins, AngularJS 12. DNN (6-7) 13. ASP Classic 14. Web Services(SOAP/REST Services, asmx ,WCF, Web APIs), dot net window sercices development and WCF 15. Third party tool integration (MS Chart, go data Reporting, red controls, payment gateways etc). 16. Windows App and WPF 17. Reporting - SQL Server Reporting Services (2008 - 2010) , Crystal Report and Gooddata 18. Database - Microsoft SQL Server (2000-2014), MS Access 19. Five years experience of working with ticketing system platforms (Zendesk ticketing system, JIRA ticketing System, Mantis etc) 20. Good experience of Automated testing using tools such as Testcomplete, TestExecute, Junit, bash scripting etc 21. HTML5, CSS3, Handlebars 22. Designing Tools - Photoshop, Pagemaker, Coreldraw, CS6, Dreamweaver, Adobe Illustrator, Indesign 23. Marketing Tools experience such as Act-On, Marketo etc 24. Miscellaneous - Podio, Slack, Heroku

88% Job Success
$15.00 /hr
4,113 hours

Christian J.

Christian J. Agency Contractor

Expert Server Administrator, German Engineering and Quality

Germany - Tests: 5 - Portfolio: 4

Amazon AWS, Docker, puppet, Server Hardening, Server Production Environments and migrations, High Availability, Performance Tuning, Monitoring, Continuous Integration, DevOps, Jenkins, JIRA, Confluence, Atlassian, Bamboo, Jenkins, git, LAMP; apache2, MySQL, MariaDB, Galera, nginx, Zendesk EXPECT GERMAN PRECISION AND QUALITY! Proficient in: Amazon AWS, Docker, Deployment Strategies AWS Migration I can support you in planning a solid AWS infrastructure and map out the needed steps to get it deployed and automatized. OS Expertise - CentOS - Amazon Linux - RedHat Enterprise Linux / RHEL - Fedora Linux - Debian - Ubuntu Services - apache2, nginx, haproxy, tomcat - MySQL, MariaDB, Galera Cluster, postgres (GIS) - redis, mongodb, memcached - iptables - puppet - JIRA, Confluence, Bamboo, Stash - Jenkins, git Clouds - Amazon AWS - Softlayer - Bluemix DevOps - Implementation of CI servers (Bamboo, Jenkins) - Dockerizing your applications - configuration management with puppet - distributed deployments Development Languages: - PHP - Python - Ruby Frameworks: - Symfony2 - Zend Framework 2 - Ruby on Rails - Django Zendesk - Reseller - Setup - HelpCenter setup - Macros - Triggers - Automatizations - Custom Apps I am a professional server administrator with a deep understanding of the LAMP stack and all major webservers as like as apache2, lighttpd and nginx. My planned server environments start at a single machine for a simple website to full server farms whose need to handle thousands of requests each day. I already worked with Atlassian products to track projects, same goes for Redmine and Trac. Configuration management with software like puppet is no problem at all and one of the things I love in bigger environments. Developing websites in PHP and MySQL is what I started with. I am able to design websites using advanced design patterns. Zend Framework and MVC development is no problem at all. One thing I always do is develop in a revision controlled way. I am familiar with both git and svn, having worked with both, self hosted and hosted, repositories.

Associated with: vations IT Agency

$66.67 /hr
43 hours

John Foote

John Foote

Zendesk Customer Support Specialist

United States - Tests: 8

I have over 20 years of customer service experience (email, IM chat, over the phone, and in person). For the past 6 years I have been using Zendesk, Ninjato, and other CRM software to offer users refunds; apply and cancel subscriptions; send individual emails; troubleshoot technical issues; resolve password requests; gather feedback, and address customer issues and questions. I also have significant experience using Skype, Microsoft Word, Microsoft Excel, Google Drive, Google Docs, Google Sheets, Google Hangouts, and GoToMeeting . Since 2008, I have become a seasoned pro at work-from-home customer support. I have a calm, professional demeanor and I am a capable multitasker. I am a quick learner and shoulder new responsibilities enthusiastically. I look forward to working with you as a customer service rep as well as your go-to-guy for any technical projects you might need assistance with.

40% Job Success
$20.00 /hr
1,356 hours

Raquel A.

Raquel A.

Experienced Virtual Assistant | Linux Sys Admin | Migration Specialist

Philippines - Tests: 12

You can use my help on the following: 1. Web Hosting Tech Support (Linux) - has a very good understanding on the following: - Domain Names (registration, renewal, transfer, and redemption) - Web Hosting Concepts - DNS - Cloudflare - Email and FTP Configuration - SSH - cPanel/WHM - Wordpress - Migration (cPanel to cPanel, Custom Control Panel to cPanel, No Control Panel to cPanel) - Can do email migration as well. Such as from any other mailbox to a google apps email accounts. - HTML - PHP - MySQL - Sales and Billing Inquiries - Familiar with WHMCS Billing Software, Kayako and Zendesk Ticketing - Problem Solver - Can write trouble shooting guide 2. I can be your girl (VA) - Web Research - Data Entry - Anything under the sun 3. Familiar with Amazon Seller Central. - An e-commerce/Amazon Store Manager 4. Project Management Note: If your company is looking for a Team, I can provide it to you as well.

95% Job Success
$11.11 /hr
4,486 hours

Megu Nakadai

Megu Nakadai

Customer Support Representative, Sales Manager and Appointment Setter

Philippines - Tests: 5 - Portfolio: 1

I have been working in a BPO and financial industry since 2007. I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. I worked for the company for 3 years then I stepped up and had a career with JP Morgan Chase Bank and worked as a Fraud Operations Expert. After 2 years, I decided to get out of my comfort zone and start working in a different turf, I fortunately got a job from ADP as a payroll expert, where in I process end to end payroll for small businesses in the United states. Then I heard about home based careers and it made me really excited and interested in working from home. In this way I can manage my own time, be with my family at all times and I am very much determined to be successful in this career.

100% Job Success
$6.67 /hr
4,286 hours

Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Tests: 8 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

Groups: oTranslators, Pro Customer Service

Associated with: Andrey Sarapulov [company]

100% Job Success
$30.00 /hr
8,571 hours

Rakibul I.

Rakibul I. Agency Contractor

Web Apps developer - WordPress Expert - PHP, MySQL, Ajax, API, Zendesk

Bangladesh - Tests: 3 - Portfolio: 12

In 8 years of profession, I typically worked with pretty compiled front end stuff. Usually complicated PHP/MySQL and front end API, which compiles down to JavaScript for sure, but its way more complex what cannot be done easily. My UI designs are Responsive all the way! I feel excited when I get a call for a complex Back-End Development and UX suggestions. My skill Spotlight as Front End Developer: - Write production JavaScript/Coffee-script, PHP, AJAX etc. - Wire up and make use of JSON, XML, 3rd RESTful API and integrate with back-end development code. - Working out AngularJS, JS Libraries, Node.js, Express.js, Backbone.js - Write the HTML/CSS3 and integrate the JavaScript to make the UI work with the production code. Back-end core development: PHP, CodeIgniter, LAMP, MySQL, JavaScript, JQuery, AJAX, HTML, CSS3 with Responsive designs for mobile, iPad And Tablet etc. CMS: WordPress (WooCommerce, BuddyPress, other-Press) Drupal (Complex Plugin & Premium Theme) Opencart, Magento, OsCommerce CRM: Zendesk,, Salesforce, Social Media Integration: Facebook API, Twitter API, g+, Google Map API and custom API development. Payment integration: PayPal, etc.

Groups: Application Developers Alliance, LoadedCommerce

Associated with: Dynamic Web Lab, dA Tomato Ltd., Auto Craft Inc.

90% Job Success
$22.22 /hr
340 hours

Abed Ali

Abed Ali Agency Contractor


Bangladesh - Tests: 17 - Portfolio: 39

Abed Ali is a Top level Wordpress theme developer. He is working on Theme Development, Customization, Responsive design, Twitter Boostrap. #Genesis Expert!! #OptimizePress Expert!! Wordpress Plugin & Responsive Theme, Genesis Framework, Thesis Theme, OptimizePress, Wishlist Membership, Magento ,Shopify , VBulletin Website. Sectors:::: >>Complex WordPress projects, >>Responsive WordPress themes, >>WordPress with e-commerce, >>WordPress plugins, >>Moving existing site to WordPress CMS, >>Creating themes with provided design, >>WordPress for property (real estate), >>Adding WP blog to existing site >>website Bug Fixes

Groups: Bluehost Developers and Designers, concrete5...

Associated with: BD Soft Web

92% Job Success
$11.11 /hr
779 hours