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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.

44

Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: September 1, 2015

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  1. Ivy Magsipoc

    Ivy Magsipoc

    Web Content Developer, Technical Writer, Project Coordinator

    Philippines - Tests: 2 - Portfolio: 4

    TECHNICAL SKILLS Proficient in MS Word, Excel, Powerpoint, Project Metrics Tools: Vovici, NoHold Metrics, Omniture Content Management Tools: Salesforce, NoHold, Fatwire, RightNow Document Management Platform: Google Docs Programming Languages: HTML, CSS PROFESSIONAL PROJECTS Synnex-Concentrix Philippines Web Content Developer II, July 2010 – Present Major projects handled: • Product Launches, 2010 – Present • Salesforce Migration, 2013 – Project Lead • Homesupport to Linksys.com Migration, 2013 – Project Lead • Linksys Mobile International Launch, 2013 – Project Lead • Linksys Smart Wi-Fi Rebranding, 2012 – Project Lead • Cisco Connect Cloud Launch (Articles), 2012 – Project Lead • LinksysByCisco Migration, 2011 – Logistics • TheFlip.com Website Launch, 2010-2011 Primary tasks handled: • Quarterly Business Reviews Presentations (local, global, Cx) • Online Customer Feedback • Weekly Report, Time Allocation, Monthly Timesheet • Vovici • Omniture • Remedy Case, Care Case, Appirio • Project Management Officer Site Source 101 Project Manager, February 2011 – June 2012 HP Outsourcing Inc. Project Coordinator, Aug. 2009 – July 2010 Website Testing and QA, Jan. 2009 – Jul. 2009 Kinetique Systems, Inc. Software Testing and QA, May 2008 – Oct. 2008

    $5.00 /hr
    17 hours
    4.00
  2. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  3. Sudipta Choudhury

    Sudipta Choudhury

    Project (PMP)/Program/Business Manager, Technical Writer/Editor

    India - Tests: 4 - Portfolio: 2

    Having varied experience for 24 years in - Information Technology projects and non-IT companies covering a wide range of domains - manufacturing ( electronic and hitech products), media, telecom,finance & taxation, healthcare, intelligent transportation, telecom, utilities (power), FMCG & Sales, Retail & Distribution, I have developed expertise in: 1) Project and Program Management 2) Technical article and content delivery ( requirement specifications, design, user guides and manuals, test cases and plans, technical news items and opinionated writing) 3) Presales ( proposals and bid management), Marketing Collaterals, Go-To- Market Strategy for different technical domains, Business planning & management 4) Process documentation / standards - involved in CMMI, ISO-27001, SSAE- 16 and proprietary standards of leading software companies 5) Product Development, Delivery Management and Practice Development My projects have won a number of awards, e.g Global Best of the Best Award from one US Based Auto Giant. I have worked for a range of clients on a full time basis from startups to very large MNCs across North America, Europe, Asia and Africa. My paper on Project Management has been published in the International Project Management Conference held at Bangalore in 2008. Also, I am a Graduate Engineer with MBA from prestigious institutes in India (SVNIT and IIM Bangalore respectively), PMP and ITIL certified . I am a regular contributer to content for the company's website, technical content, and RFI responses or proposals and a editor for content . I also publish articles and blogs to different websites and blog sites.

    $27.78 /hr
    17 hours
    4.10
  4. Jeffry S.

    Jeffry S.

    Systems Engineer

    Dominican Republic - Tests: 16 - Portfolio: 1

    My LinkedIn Profile goo.gl/dU8i1X Server Manager in Windows 2000, 2003 and 2008 Server: Domain Admin, Active Directory, domains, control, policies, IIS, etc.. Lotus Notes Domino Administrator Admin Operating Systems Windows XP, Vista, 7. Support for Mac OS Tiger, Leopard, Snow Leopard, Apple. Office 2000, 2003, 2007, 2010 for Windows. Office 2004, 2008 for Mac Telecommunications: PBX configuration, AVAYA Central Manager, Fleet Management, Balckberry, iPhone. Configure all printer models, repair, etc.. Mac Support. Install, configure and use VMWare ESXi, Vsphere and VMWare Workstation.

    $25.56 /hr
    0 hours
    5.00
  5. Jesse D.

    Jesse D.

    Systems Engineer

    United States - Portfolio: 15

    Career driven with solutions for a connected world. I am a systems engineer and programmer. I have worked for companies in banking, education, and the government. I work with Microsoft Windows Server, (2008/2012) Linux (RedHat/CentOS), LAMP servers. I am also familiar with server side automation, scripting, and security. https://www.linkedin.com/profile/view?id=239423309

    $33.00 /hr
    46 hours
    5.00
  6. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    2,422 hours
    4.90
  7. Gyanendra Kumar

    Gyanendra Kumar

    PMP, Six Sigma Green Belt

    India - Tests: 2 - Portfolio: 2

    Certified Project Manager (PMP) with over seven years of experience and progressive leadership in one of the largest IT firm in India. Full exposure to both the Public and Private sectors including IT, Telecom, Banking, Finance, Government & Defense. I write technical proposal, project implementation plan, business plan, market strategy, whitepapers and related articles. Six Sigma Green Belt with proficient in Agile, Earned Value Management, Capital Planning, CPIC, Strategic Planning, Budget Analysis, and Risk Assessment. Expert in Enterprise Managed Services, Cloud Infrastructure, IT Security & RFID implementation. Additionally certified as Lead Implementer for ISO 9001:2008, AS9100:2009 and ISO/IEC 27001:2005 as well as certified lead auditor for ISO 14001 and ISMS consultant. ########################My Offerings:########################### RFP & PROPOSALS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * RFP/ RFI/ EoI preparation * RFP / RFI / EoI Response preparation * Consultancy to Banking, Finance, Government & Defense Sectors * Commercials & Budgeting * Grant Writing Proposals * Business Planning * Technical Writing PROJECT MANAGEMENT (Banking/ Finance/ Telecom/ Govt./ Defense) ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Team Building with JD preparation * Technical Interviews for Recruitment * High-level/ Low-level Designs * Budgeting * Planning/ tracking/ dashboards preparation * Team reviews CONSULTANCY ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * ISO implementation * Industrial Management Practices * IT Security Policies * Business Process Standardization * NMS/EMS tools stack of IBM / HP / BMC * Transaction Monitoring Middlewares * ERP/CRM Consultancy ERP-CRM-ACCOUNTING PLATFORMS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * OpenERP * Adempiere * Openbravo * SugarCRM * SalesForce * ZOHO * Tally * GnuCash * Quickbooks BRANDING & ADVERTISING ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Product Marketing * Powerpoint Presentations & Demo * Advertising Campaigns * Marketing Videos using camtasia * Technical Writing * Datasheets preparation * Market Research * Product Reviews * Article Writing * Blogs & SEO

    $38.89 /hr
    415 hours
    4.84
  8. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  9. Joseph Jansen

    Joseph Jansen

    Sr. Application Engineer

    United States

    23 years experience in industrial automation. I've worked most aspects of the industry including plant engineer, designer and engineer for several integration companies, and support engineer for automation distributors. Strong in ladder logic, Red Lion / Crimson 2 & 3 design work, Wago PLC programming, industrial networks including Modbus RTU, ASCII and TCP. Profibus, Devicenet, Ethernet/IP, and have developed custom protocols for specific applications that include checksum verification, automatic retries on delivery failures, FIFO queueing of datagrams, etc.

    $50.00 /hr
    1 hours
    4.45