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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Giorgi Javakhidze

    Giorgi Javakhidze

    MCITP | Vmware | Windows - Linux Systems Administrator

    Georgia - Tests: 6

    In the last 3 years, I have administered many IT networks, managing over 1000+ users. My core competency lies in complete managing of windows - linux based networks, including Active Directory, Exchange, MS-SQL, virtual clouds, based on VMware / Hyper-V and EVA Storage Area Network. I have deep experience in the following software solutions: Basic server services ( DNS, DHCP, WSUS, Vpn, etc. ) Windows 2003/2008 Server Windows 2003/2008 Active Directory Lync Server, Exchange Server, SharePoint Server. Monitoring: SCOM, Nagios Web Server: IIS, Apache Mail Servers : MDaemon, Postfix. Database: MSSQL, MySQL. Proxy / firewall solutions ( Squid, TMG, ISA ) VMware vShere and vCloud: ESXi, vCenter, vCloud Director, vShield

    $15.00 /hr
    183 hours
    5.00
  2. Deepak Aggarwal

    Deepak Aggarwal

    Sr. Software Developer(.Net) | Automated Tester | L2 Support Engineer

    India - Tests: 2

    To work as much hard as I can for the organization I am working and become one of the efficient Member of the team as soon as Possible. My highlights include: > Got TOP RATED Tag provided by Odesk recently > More than 3700+ hours work experience on Odesk > 5 star rating from all Odesk clients till now. > Three Years experience of working remotely with big IT organizations such as Devfactory, gteam, Versata , Zendesk support etc > Maintained a high level of client satisfaction > Good experience of using atlassian products like JIRA, confluence etc > More then five year experience of dot net development including Desktop and web application, API development, window services, API development, MVC application, DNN, Javascript, Jquery, Angular js etc > Good experience of Database Management (SQL Server) > Good experience of working as support agent (Zendesk ticketing system, JIRA ticketing System, Mantis etc) > Good experience of Automated testing using tools such as Testcomplete, TestExecute, Junit, bash scripting etc > Third party tool integeration with dot net apps(Chart, go data Reporting, red controls, payment gateways etc).

    $15.00 /hr
    3,834 hours
    5.00
  3. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $30.00 /hr
    8,438 hours
    5.00
  4. Christian J.

    Christian J. Agency Contractor

    Expert Server Administrator, German Engineering and Quality

    Germany - Tests: 5 - Portfolio: 4

    Amazon AWS, Docker, puppet, Server Hardening, Server Production Environments and migrations, High Availability, Performance Tuning, Monitoring, Continuous Integration, DevOps, Jenkins, JIRA, Confluence, Atlassian, Bamboo, Jenkins, git, LAMP; apache2, MySQL, MariaDB, Galera, nginx, Zendesk EXPECT GERMAN PRECISION AND QUALITY! Proficient in: Amazon AWS, Docker, Deployment Strategies AWS Migration I can support you in planning a solid AWS infrastructure and map out the needed steps to get it deployed and automatized. OS Expertise - CentOS - Amazon Linux - RedHat Enterprise Linux / RHEL - Fedora Linux - Debian - Ubuntu Services - apache2, nginx, haproxy, tomcat - MySQL, MariaDB, Galera Cluster, postgres (GIS) - redis, mongodb, memcached - iptables - puppet - JIRA, Confluence, Bamboo, Stash - Jenkins, git Clouds - Amazon AWS - Softlayer - Bluemix DevOps - Implementation of CI servers (Bamboo, Jenkins) - Dockerizing your applications - configuration management with puppet - distributed deployments Development Languages: - PHP - Python - Ruby Frameworks: - Symfony2 - Zend Framework 2 - Ruby on Rails - Django Zendesk - Reseller - Setup - HelpCenter setup - Macros - Triggers - Automatizations - Custom Apps I am a professional server administrator with a deep understanding of the LAMP stack and all major webservers as like as apache2, lighttpd and nginx. My planned server environments start at a single machine for a simple website to full server farms whose need to handle thousands of requests each day. I already worked with Atlassian products to track projects, same goes for Redmine and Trac. Configuration management with software like puppet is no problem at all and one of the things I love in bigger environments. Developing websites in PHP and MySQL is what I started with. I am able to design websites using advanced design patterns. Zend Framework and MVC development is no problem at all. One thing I always do is develop in a revision controlled way. I am familiar with both git and svn, having worked with both, self hosted and hosted, repositories.

    Associated with: vations IT Agency

    $66.67 /hr
    41 hours
    5.00
  5. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,862 hours
    4.96
  6. Rafael Segovia

    Rafael Segovia

    Technical Support/Customer Care

    El Salvador - Tests: 6

    I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.

    $5.56 /hr
    5,476 hours
    5.00
  7. waqas khaliq

    waqas khaliq

    Project Manager

    Pakistan - Tests: 9

    Dedicated Support professional offering versatile technical skills and proficiency in top of the line softwares available over the internet. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

    $15.00 /hr
    11,370 hours
    4.68
  8. Abed Ali

    Abed Ali Agency Contractor

    WordPress/Boostrap/Prestashop

    Bangladesh - Tests: 17 - Portfolio: 39

    Abed Ali is a Top level Wordpress theme developer. He is working on Theme Development, Customization, Responsive design, Twitter Boostrap. #Genesis Expert!! #OptimizePress Expert!! Wordpress Plugin & Responsive Theme, Genesis Framework, Thesis Theme, OptimizePress, Wishlist Membership, Magento ,Shopify , VBulletin Website. Sectors:::: >>Complex WordPress projects, >>Responsive WordPress themes, >>WordPress with e-commerce, >>WordPress plugins, >>Moving existing site to WordPress CMS, >>Creating themes with provided design, >>WordPress for property (real estate), >>Adding WP blog to existing site >>website Bug Fixes

    Groups: Bluehost Developers and Designers, concrete5...

    Associated with: BD Soft Web

    $11.11 /hr
    779 hours
    4.71
  9. Ashikur Rahman

    Ashikur Rahman Agency Contractor

    Ontraport Expert and Technical Support Specialist and Network design

    Bangladesh - Tests: 10 - Portfolio: 21

    I can resolve your issues conveniently as I have 10 years ICT working experience in real life and 3 years technical working experience in Upwork. You can get me anytime any where and my resourceful knowledge getting better to support you.

    Associated with: Labiba Way

    $22.22 /hr
    3,855 hours
    4.16