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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: August 1, 2015
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  1. Alan Schroeder

    Alan Schroeder

    Computer and Network Support Ticket, Chat, Phone, Social Agent

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Since before graduating high school, I have been involved in the technology field. My core competency is in problem-solving, staff training, and technical support, but as the sole contractor in many places, I have expanded into roles in Linux and Windows server Administration, IIS Services, C++ scripting, and Administrative support and budgeting. My professional work experience began as a jack-of-all-trades at the local library, and soon expanded to systems and network administration roles at libraries in nearby towns. I have recently received my B.A. in Business Information Systems, adding to my A.A.S in Microcomputer Support Specialist and A+ Certification.

    Groups: Pro Customer Service

    $12.00 /hr
    59 hours
    5.00
  2. Salahuddin Razib

    Salahuddin Razib Agency Contractor

    Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

    Bangladesh - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

    Associated with: Interwave

    $12.00 /hr
    134 hours
    4.56
  3. Dmitry Donskoy

    Dmitry Donskoy Agency Contractor

    systems administrator

    Ukraine - Last active: 1 month ago - Tests: 14

    I'm looking for a remote fulltime job in these fields: 1. *nix/networks (little experience). Any price. 2. Technical support. 5-7$/hr. 3. QA (little experience). Any price.

    Associated with: ServerIssues.com

    $5.56 /hr
    26 hours
    4.87
  4. Saranya Elanchezhian

    Saranya Elanchezhian

    Expert in dataentry/Article writing/wordpress/HTML/Proofreading

    India - Last active: 10 days ago - Tests: 4 - Portfolio: 6

    I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, account management, and business development. English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. i am an exceedingly hard-working and dedicated human being. Apart from this I am also versatile and love to handle new challenges that life throws at me. I have been a virtual assistant for five years already, and wit great success, which shows my dedication.

    $3.33 /hr
    91 hours
    5.00
  5. Alexis Cimpu

    Alexis Cimpu

    System Integration Advisor

    Romania - Last active: 2 months ago - Tests: 4

    I have worked for different companies where I gained my experience on different platforms now have a specific set of skills. Also, thanks to my pursued university, Polytechnics Bucharest, I have a good base in C/C++ and other programming languages.

    $11.11 /hr
    106 hours
    4.91
  6. Meliza Uy

    Meliza Uy

    Global Recruiting and Knowledge Management

    Philippines - Last active: 3 days ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,574 hours
    4.91
  7. Julius edward L.

    Julius edward L.

    Sales Order,Eazybi, Link Builder ,Logistic, Product Assistant

    Philippines - Last active: 9 days ago - Tests: 4 - Portfolio: 1

    Over the last 5 years, I have developed a strong experience with all aspects of time management on being virtual assistant. My core competency lies in complete end-end tasks in providing quality time management, and I am seeking opportunities to be able to provide a good service for your business. I also have some experience in the following areas: Data Entry, Web Research, Exposure in Logistics, Link Builder , Wordpress , EDI user, Sales Order, Master Data Management. My main objective is to provide work with 100% accuracy. In addition, I would also like to be of help to those who need help to get job done in a well-timed manner yet with accurate details.

    $7.00 /hr
    5,084 hours
    4.85
  8. Vipul Pradhan

    Vipul Pradhan

    Customer Support - Chat / Email / Ticket Support - Technical Support

    India - Last active: 2 days ago - Tests: 7 - Portfolio: 13

    Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I have practiced all skills that are in my profile. My best skills: 1. Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. 2. Video Editing: I do wedding videos. Where I tend to use effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making DVDs with customized menus; and many more. 3. Photo Editing: Again, though I primarily do wedding pictures, I have skills like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. 4. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. 5. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas.

    $10.00 /hr
    4,477 hours
    4.76