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On average, 1,123 Customer service projects are completed every quarter on Upwork.


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Time needed to complete a Customer service project on Upwork.

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Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Allen Gofman

Allen Gofman

Programmer/IT Specialist

United States - Tests: 2

My name is Allen, and I'm a programmer. I'm always interested in learning new languages and trying out new software. To be a good programmer you have to never stop learning because technology is constantly changing and updating. I have a good grasp on programming in general and am always interesting in diving into new projects.

$40.00 /hr
0 hours

Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Team Eeshana

Team Eeshana

The Mob in Mobile. We Put Hits on the Web.

United States - Portfolio: 14

The Mob in Mobile. We Put Hits on the Web. We are ruthless when it comes to delivering on time, on budget, and making our clients happy. When you hire Eeshana, we are your Made Men. We do the dirty work. We are ready to execute. Our Bay Area office is based in Oakland, CA. We project manage and design right across the bridge from San Francisco. What does that mean for our clients? If they're in the United States, they don't have to up late at night into the wee morning hours to discuss their projects. And if you're not in the US, no worries. We'll stay up late at night and into the wee morning hours to discuss your project. It's the least we can do. We work on our clients' time not the other way around. Our developers are in India. Pune, India to be exact. We have 30 salaried employees working there. Moving our development arm to India allows us to be competitive in today's app and web marketplace. This translates to our clients getting the best of both worlds. Literally.

99% Job Success
$22.00 /hr
335 hours

Marius vicol C.

Marius vicol C.

Customer Service/Network Support

Romania - Tests: 5 - Portfolio: 1

I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

100% Job Success
$8.00 /hr
789 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Gerard Jones Arboleda

Gerard Jones Arboleda

Veteran, Well Seasoned Virtual Assistant for Loan Officers and Realtor

Philippines - Tests: 5 - Portfolio: 3

Gerard protects your Real Estate and Mortgage Business interests with integrity by providing superior quality Virtual Assistance Service. He has been in the Virtual Assistance Service Industry since 2011 and offer extensive experience working in a fast-paced environments demanding strong organizational, technical and interpersonal skills. CLIENT SATISFACTION and QUALITY WORK are his Top Priorities. Through his work experiences, Gerard learned how imperative it is to work with fervor, to have the drive of working and the ability to take on initiatives. He deem that it is highly crucial to work with veracity on delivering work commitments as well as honesty and sprite in all actions. Visit:

$7.00 /hr
2,980 hours

Muyassir S.

Muyassir S. Agency Contractor

Server Admin / Wordpress Expert

Pakistan - Tests: 8 - Portfolio: 3

Its near about two years that i am providing my services of.. - Server Administration ( Linux / Windows Server ) - Troubleshooting issues - Technical Support - Managing Shared , Reseller, VPS and Dedicated Web-Hosting - WordPress Hosting / Management / Migration / Issues Resolving - WHM/Cpanel , Plesk, Direct Admin - iis, Apache, Nginx Server - Websites Migration From Shared , VPS, Reseller and Dedicated Server - Installing Software, SVN, modules on Server - Web Hosting Agent Managing clients hosting accounts, Servers and web sites migration from a2Hositng, Bluehost, Godaddy, Hostgator, SiteGround, Liquid Webhosting, hawkhost, knownhost, web-hosting , Fatcow, ipage,, ServedInt, 1and1,blizhosting and Wp-Engine

Associated with: MIII-IT Solutions

97% Job Success
$15.00 /hr
2,780 hours

Gustavo Adolfo Conde Rivera

Gustavo Adolfo Conde Rivera

.NET/PHP/Phpfox Developer

Bolivia - Tests: 16 - Portfolio: 4

PHP5 Certification = C++ Certification = Joomla Certification =

Groups: PHPFox

71% Job Success
$16.67 /hr
4,080 hours

Faith Delos Santos

Faith Delos Santos Agency Contractor

telemarketer/advanced technical support/staffing

Philippines - Tests: 1

I am Faith G. Delos Santos, 27 years of age. I am a graduate of Bachelor of Science in Nursing at Central Philippine University. I am a quick learner, motivated and dedicated to get the job done right. I am highly attentive to details and effectively manage tasks simultaneously. I have a strong Communication skills, friendly, professional and very optimistic. WORKING EXPERIENCES Callmatrix Sales and Marketing Simon Ledesma street, Jaro, Iloilo City March-June (2010) Callbox Sales and Marketing Solutions M.H. Del Pilar Street, Molo, Iloilo City August 23,2011-January 4,2012 Telemarketer SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Teleflora's Ramp for Valentine's Day January 23,2012- February 18, 2012 Customer Representative SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Parlance Dept. February 20,2012-Present Customer Service Representative Advanced Technical Support

Associated with: VWP Manpower Agency

$5.56 /hr
82 hours