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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


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Time needed to complete a CRM project on Upwork.

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CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Sanjay K.

Sanjay K.

VP Client Relations

India - Tests: 3 - Portfolio: 5

We are a Boston firm with low prices thanks to our talented India-based team. Our most recent clients include complex CRM and e-commerce models. We also have an aesthetic eye, as you can see from any of our previous work (see links below). Our VP of Client Relations is also a former U.S. journalist and editor who ensures seamless communication between clients and the tech team. We pride ourselves on timely 24/7 work, making the process pleasant (even fun) for clients and not stopping until clients know the site is exactly what is needed to build their own brand. We welcome questions! Check us out Check out previous work at:

92% Job Success
$12.22 /hr
27 hours

Nguyen M.

Nguyen M.

Senior Salesforce Developer, Consultant

Vietnam - Tests: 4 - Portfolio: 5

With over 7 years as a Senior salesforce developer/architect as well as Salesforce Consultant. I have done 100+ Salesforce Projects across the globe. The ability to understand business requirement and translate to technical design. My salesforce blog:

100% Job Success
$44.44 /hr
58 hours

Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Valerie R.

Valerie R.

Salesforce Consultant, Marketing Professional

United States - Tests: 1

Valerie holds a Bachelor of Science degree in Management Information Systems and an MBA from the University of Florida with concentrations in Marketing and Competitive Strategy. Valerie’s technical background, entrepreneurial and project management experience, aptitude for client relations, and marketing strategy expertise is a versatile and valuable skillset for a wide range of businesses. Valerie focuses on configuring and customizing and Wordpress website creation and social media management for ongoing marketing success. Because of her extensive experience in software development, marketing strategy and SalesForce CRM, Valerie can help any company define its marketing strategy and implement systems that drive business results.

67% Job Success
$55.56 /hr
156 hours

Jagjeet Singh

Jagjeet Singh

Labtech, Kaseya, ConnectWise Consultant

India - Tests: 1

Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

88% Job Success
$22.22 /hr
1,843 hours

Dipesh Patel

Dipesh Patel

SugarCRM Customize Solutions

India - Tests: 2 - Portfolio: 10

I have been worked upgrade safe on all SugarCRM editions: Community, Professional, Enterprise, Ultimate. It works in both the On-site and On-Demand environments. I have delivered excellent services in finance, insurance, properties management, advertise in media, customer portal, SugarCRM WordPress integration, call center etc areas. Please take a look at my portfolio to get an idea of the kind of presentations we have developed. I am currently working with US, UK, Europe and Australia based companies for all SugarCRM Editions and other Website Design and Developments. I have done below contracts successfully and some of contract still going on. I am providing custom solution and upgrade safe solutions for all SugarCRM editions, WordPress plugin development,WordPress integration and other open source development. I am looking very long term relation for future. I am committed to deliver QUALITY result IN TIME with USER FRIENDLY GUI. On based on requirement providing 24X7 support. I am always been ready for challenging an opportunity for my growth and utilize my skills & contribute a positive impact to the company which I intend to join. Have created completed SugarCRM logic by understanding business logic for various companies based on US, UK, Europe and Australia. Let's have a conversation to discuss about your requirements and will show you demonstration as per availability.

100% Job Success
$24.44 /hr
3,966 hours

Gyanendra Kumar

Gyanendra Kumar

PMP, Six Sigma Green Belt

India - Tests: 2 - Portfolio: 2

Certified Project Manager (PMP) with over seven years of experience and progressive leadership in one of the largest IT firm in India. Full exposure to both the Public and Private sectors including IT, Telecom, Banking, Finance, Government & Defense. I write technical proposal, project implementation plan, business plan, market strategy, whitepapers and related articles. Six Sigma Green Belt with proficient in Agile, Earned Value Management, Capital Planning, CPIC, Strategic Planning, Budget Analysis, and Risk Assessment. Expert in Enterprise Managed Services, Cloud Infrastructure, IT Security & RFID implementation. Additionally certified as Lead Implementer for ISO 9001:2008, AS9100:2009 and ISO/IEC 27001:2005 as well as certified lead auditor for ISO 14001 and ISMS consultant. ########################My Offerings:########################### RFP & PROPOSALS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * RFP/ RFI/ EoI preparation * RFP / RFI / EoI Response preparation * Consultancy to Banking, Finance, Government & Defense Sectors * Commercials & Budgeting * Grant Writing Proposals * Business Planning * Technical Writing PROJECT MANAGEMENT (Banking/ Finance/ Telecom/ Govt./ Defense) ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Team Building with JD preparation * Technical Interviews for Recruitment * High-level/ Low-level Designs * Budgeting * Planning/ tracking/ dashboards preparation * Team reviews CONSULTANCY ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * ISO implementation * Industrial Management Practices * IT Security Policies * Business Process Standardization * NMS/EMS tools stack of IBM / HP / BMC * Transaction Monitoring Middlewares * ERP/CRM Consultancy ERP-CRM-ACCOUNTING PLATFORMS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * OpenERP * Adempiere * Openbravo * SugarCRM * SalesForce * ZOHO * Tally * GnuCash * Quickbooks BRANDING & ADVERTISING ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Product Marketing * Powerpoint Presentations & Demo * Advertising Campaigns * Marketing Videos using camtasia * Technical Writing * Datasheets preparation * Market Research * Product Reviews * Article Writing * Blogs & SEO

77% Job Success
$38.89 /hr
440 hours

Alejandro Cesetti

Alejandro Cesetti

Microsoft Dynamics CRM Architect

Argentina - Tests: 2 - Portfolio: 1

Studies: . I have a Bachelor of Computer Science (System Engineering), and 3 Microsoft Dynamics CRM certifications (can be seen in Microsoft MCP Official Site). Experience: I have over 10 years experience in the I.T. Industry, and over 8 working with Dynamics CRM. In a previous position I was the Product Manager, responsible for technical pre-sales, Gap Analysis, Business Analysis, Design and Implementation. I was in charge of 15 people, and responsible for customer satisfaction and quality assurance. I have been privately consulting since July 2013 on a range of projects, which has involved - customizing CRM entities, relationships to match business domains - developing plugins, workflows, and JS - designing and creating web services that consume CRM services. - created portals in ASP.NET MVC / Azure which connect with CRM as the back-end data source. I have experience working with CRM 3.0/4.0/2011/2013/2015 and working in big migration projects with Kingsway Soft.

92% Job Success
$39.00 /hr
349 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours