Writer / IT Professional
Last active: 2 days ago
I have 24 years experience in the IT industry as writer, technician, Project Manager and Manager. Extensive experience in technical writing, executive reporting, technical articles, data management, operations of client services, call centers, software development, disaster recovery, business continuity, support services, quality assurance, and training documentation.
I have authored procedure documents, project plans, executive summaries, presentations, Visio workflows, compliance documentation, security control documentation and much more in my years in IT.
Experienced in IT Security Systems, Service Desk, Datacenters and IT Management