Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Rahul H.

    Rahul H.

    Project Manager / IT Consultant & Generalist

    India - Last active: 1 day ago - Tests: 34 - Portfolio: 13

    Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out on a single deliverable. Core Technology Areas - Data Warehousing & Business Intelligence Tools - SSIS, SSRS, SSAS, Crystal Reports - Development of Triggers, Stored Procedures using T-SOL in MSSQL Server - Designing databases - Conceptual & Physical schema - .Net framework 3.5 & 4 - Asp.net, Web Worms, C#, Ajax, Web Services, Win Forms - ORM- LINQ, Entity Framework. nHibernate - Use Cases, UML Artifacts, MS-Visio, Wireframing tools - MS-Access, VBA Abilities - Orchestrating total solutions from requirement analysis to testing and implementation. - Proven experience in project management, risk analysis & successfully leading teams - Interfacing with clients - both pre & post sales Strengths - Ability to think out of the box within defined and accepted methods of execution and delivery

    $35.00 /hr
    4,505 hours
    4.96
  2. Hector Bravo

    Hector Bravo

    IT Expert - Project Manager - PMP, ITIL, VCP, MCSE, MCDBA, VoIP

    Panama - Last active: 25 days ago - Tests: 13

    Design, Plan, Implement and Support for: - Windows Azure / Amazon EC2 - Microsoft Lync - Microsoft Sharepoint - Microsoft Exchange - Microsoft SQL Server - Microsoft Active Directory, ADFS - Microsoft Dynamics CRM - Windows Server / Hyper-V - Microsoft ISA/TMG/UAG - Microsoft SSCM, SCVMM, DPM - Microsoft Office 365 - Voice Integration with Lync - VMWare vSphere / ESXi - VMWare Site Recovery Manager (SRM) - Veeam Backup & Replication

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    930 hours
    4.56
  3. Fawn Rhodes

    Fawn Rhodes

    Affordable, Dependable and Professional Virtual Assistant

    United States - Last active: 4 months ago - Tests: 4

    I’ve worked in the telecommunications industry for six years, five plus years retail customer service experience and approximately 10 plus years within Office Administration. I am positive I am fully equipped to help your organization reach their goals, while simultaneously affording me professional growth opportunities. Familiar with US/Canadian Administrative Law

    $14.44 /hr
    243 hours
    5.00
  4. Tawny B.

    Tawny B. Agency Contractor

    Highly Organized Personal Assistant & Administrative Professional

    United States - Last active: 05/25/2013 - Tests: 10 - Portfolio: 4

    Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.

    Associated with: AdmiNinja

    $15.00 /hr
    2,377 hours
    4.98
  5. Maria ruthelia G.

    Maria ruthelia G.

    Excellent Data Analyst, Researcher, Writer

    Philippines - Last active: 16 hours ago - Tests: 7 - Portfolio: 4

    I Have good working knowledge in the following areas: NURSING, BIOLOGY and ENGLISH. My experiences honed me how to become an excellent writer. I developed my passion in this job and I pledged to deliver only the best output. Research work is also my forte.I have been designated to do a lot research works, which is why i already feel competent in doing such job. I am a reliable person and i see to it that i finish a given job on time. I am looking for opportunities for me to utilize my skill and competence. I guarantee that I can make a big difference. I also earned other skills when I worked with other clients in odesk. My experiences working with them helped learn me how to: do SEO related jobs work in a website using WEEBLY create custom html using ADOBE PAGEMILL manage database using FILEMAKER PRO utilize FILEZILLA for our projects use project management systems: ASANA, TEAMLAB, PROJECT PIER I just prove even more that everything can be learned, if you just love what you do and if you are committed enough to your job.

    $8.00 /hr
    9,504 hours
    5.00
  6. Valerij Golubkov

    Valerij Golubkov

    Database and application development, customers support

    Russia - Last active: 25 days ago - Tests: 24

    Key Contributions (in years): Oracle Forms, Oracle Tools, SQL, Oracle Database - 15+; С/C++/OCI - 10+; MS SQL database development and support - 5+ MS Excel and VBA using (as reports system with connection to Oracle DB) - 3+; Java application support and development - 3+ Java (application development for Android)- 2+ My detailed profile can be reviewed on the LinkedIn https://ua.linkedin.com/pub/valeriy-golubkov/8b/a38/374 Up to me Java Android and C/C++ application development as well as MSSQL and Oracle DB Architecting and Admimistration. Performed duties on position Software Developer as well as on CRM, CSM, and TAM positions also. Handling with related issues: fast optimization, trouble shooting, bug fixing and customer collaboration and support. Languages: Russian, Ukraine - native; English - good

    $20.00 /hr
    1,462 hours
    5.00
  7. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,371 hours
    5.00
  8. Mariane Colina

    Mariane Colina

    Admin/Customer Service/WebResearch/Data Entry/Quickbooks

    Qatar - Last active: 6 days ago - Tests: 7 - Portfolio: 2

    8+ yrs, have gained experience in the field of CSR/Technical support (payroll tech support for Intuit QuickBooks/ AT&T), Admin Support, Web Research/Data Entry. I have worked with different people in different countries, mostly in the US, Middle East, Australia etc. My experienced had gained me the communication and interpersonal skills. I am seeking opportunities where I could use what I have gained and be an asset to you or your business. I am competent in terms of: Web Research and Data Entry Customer Services/Technical Support Admin/typing skills Phone/Email Handling Intuit QuickBooks/QB Online

    $7.78 /hr
    413 hours
    4.88
  9. Isaac Marsh

    Isaac Marsh

    Web Designer/Business Consultant

    United States - Last active: 1 month ago - Tests: 5 - Portfolio: 1

    I know business plans inside and out. I am that person to build yours today. I have most of my experience in running and consulting businesses. I also am big into web design and web programming. I created my own website....see below in portfolio projects. If you would like something that is functional and drives your sales, I'm the man for that job as well. I do perform data entry in my down time (which isn't much downtime) to pay some bills.

    $25.00 /hr
    0 hours
    5.00
  10. Rene Gall

    Rene Gall

    Speedy translations, online administration and service.

    Netherlands - Last active: 21 days ago - Tests: 1

    I worked for the biggest brewery in the world. I have been an office manager, call center manager and a sales manager. Worked in The Netherlands, Indonesia and The Philippines. Currently i live in The Philippines where i have plenty of time to do any kind of projects online. From translations, teaching and online administration till writing dive instructions. Right now i am teaching English, Dutch and Spanish to Filipinos. I am studying Tagalog (Filipino). I speak Dutch, Frisian, English, German, Portuguese and Spanish.

    $34.44 /hr
    0 hours
    5.00