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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Team Eeshana

Team Eeshana

The Mob in Mobile. We Put Hits on the Web.

United States - Portfolio: 14

The Mob in Mobile. We Put Hits on the Web. We are ruthless when it comes to delivering on time, on budget, and making our clients happy. When you hire Eeshana, we are your Made Men. We do the dirty work. We are ready to execute. Our Bay Area office is based in Oakland, CA. We project manage and design right across the bridge from San Francisco. What does that mean for our clients? If they're in the United States, they don't have to up late at night into the wee morning hours to discuss their projects. And if you're not in the US, no worries. We'll stay up late at night and into the wee morning hours to discuss your project. It's the least we can do. We work on our clients' time not the other way around. Our developers are in India. Pune, India to be exact. We have 30 salaried employees working there. Moving our development arm to India allows us to be competitive in today's app and web marketplace. This translates to our clients getting the best of both worlds. Literally.

99% Job Success
$22.00 /hr
335 hours

Naveen S

Naveen S

Help Desk Specialist

India - Tests: 7 - Portfolio: 4

My unique, Accuracy + Automation + Dedication + Speed = Quality + Savings, for my clients. I have an experience of 5 years in providing web application and administrative support services to customers across the globe, using ticketing systems, email clients and live chat. I am highly skilled in providing technical support (for web/ mobile apps), data handling, data research, database management, dispute resolution, database administration and customer account management. I am interested in taking up customer service, email handling, data quality analysis, application testing and workforce management jobs. In my experience, I also had an opportunity to lead a team of 5 engineers to excel in customer service. I am available on Skype, Mobile and Gmail during my working hours, ensuring amazing turn around times and best customer satisfaction indexes.

100% Job Success
$12.00 /hr
2,847 hours

Kevin Mahipos

Kevin Mahipos

Expert in troubleshooting

Philippines - Tests: 2

I've have lots of experience with Software and Hardware , recently I've work in innosoft solution , as a Human Resource Information System representative. I have knowledge in HR / Payroll, DBA - Database Administration. Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, and have skill in communication.

$5.00 /hr
0 hours

Chamille A.

Chamille A.

I Can Get It Done

United States - Tests: 4 - Portfolio: 1

I am an experienced Saleforce.Com Certified Administrator (2008,2012) I also love data entry, database administration, customer service and writing. My Type A personality makes my work virtually error free and my attention to detail and ability to multitask make for great work done quickly. I am also a beginning developer learning HTML, CSS AND Javascript.

$16.00 /hr
5 hours

Alex Wilson

Alex Wilson

Project and Task Management App, QuickBase, Database, SugarCRM Expert

United States - Tests: 17 - Portfolio: 5

About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

100% Job Success
$33.33 /hr
1,356 hours


SPEC INDIA Agency Contractor

Mobile,Web,BI,Big Data,iWATCH,Testing,Design

India - Tests: 1 - Portfolio: 129

SPEC INDIA, a ISO 9001:2008 certified company specializes in providing IT services and solutions in Java, Microsoft, Phonegap, iOS, Android, Database, Big Data & BI solutions. We have expertise in: 1. Mobile / Handheld Solutions (iWatch iOS, Android, Windows) 2. Web Applications Development & Maintenance (Java/J2EE, .NET) 3. Database Services: Database Development, Administration, Migration, Tuning, Maintenance on MS SQL Server, Oracle platforms, 4. Business Intelligence Tools: ETL, Pentaho (Kettle, CDE, Workbench), MongoDB, Hadoop, NoSQL, Jaspersoft, 5. Software Testing for third party V&V Services (Manual testing, Load & Stress testing, Automated testing, Integration & Performance testing) 6. Application Support and Maintenance (24X7 Support, SLA Based, Hourly Support, Ticket based support) 7. Cross Platform Applications (HTML5,JQuery, PhoneGap)

Associated with: SPEC INDIA

88% Job Success
$20.00 /hr
0 hours

Michelle Mangaoang

Michelle Mangaoang

Customer Service Representative | VA | Web Researcher

Philippines - Tests: 10 - Portfolio: 2

I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

100% Job Success
$3.89 /hr
2,148 hours

Emma Comber

Emma Comber

Pa/Reception and Administation


i have worked at La Bimbi Hair for over 6 years in both the hairdressing and reception side of things I have excellent customer skills, I learn quickly and i'm extreamly reliable. I also worked for a photography company for a little while which included being in charge of a lot of management duties. before that I worked at hungry jacks from the age of 14 years 9 months, there were a lot of skills I picked yup during the 5-6 years I worked there, I ended up being promoted to a team leader which then took me on to being able to run shifts.

$16.67 /hr
50 hours