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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Lou Golar

    Lou Golar

    IT Support

    United States - Tests: 2

    I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

    $13.33 /hr
    0 hours
    0.00
  2. Bouziane Amine Hafnaoui

    Bouziane Amine Hafnaoui

    iPhone Unlock / Jailbreak

    Algeria - Tests: 3 - Portfolio: 1

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a variety of roles as required. WORK EXPERIENCE Online Costumer Service – Technical Support 2009-present : • Helped customers to solve their problems. • Finding solutions to issues and problems. • Able to handle complains, aggressive costumer and difficult situations. • Positive attitude, energetic approach and self motivation. • Capable of influencing the opinions of costumers. Phones Unlocker 2010-present : Running the unlock section in Etunlock Telecom INFORMATION SKILLS: Proficient in iOS applications, use of internet and e-mail. Best Regards

    $3.33 /hr
    10 hours
    3.90
  3. Vishnu V.

    Vishnu V.

    Expert in Data Processing/Back end Operation/Business Operations/Trans

    India - Tests: 6

    An astute & result oriented with a decade of experience, working in various roles related to Delivery-IT, Business Operations, Account Management, Software Sales & Support, Customer Relations, Co-Ordination, MIS, and Commercial with Profit Accountability. Good understanding skills to know the exact need of a client to makes them more comfortable to have a quality discussion & finalising the requirement’s. Ensuring maintenance of excellent relations with clients & service delivery for additional business opportunities and retaining customers for future and more.

    $3.00 /hr
    0 hours
    0.00
  4. Valerij Golubkov

    Valerij Golubkov

    Database and application development, customers support

    Russia - Tests: 24 - Portfolio: 5

    Key Contributions (in years): Oracle Forms, Oracle Tools, SQL, Oracle Database - 15+; С/C++/OCI - 10+; MS SQL database development and support - 5+ MS Excel and VBA using (as reports system with connection to Oracle DB) - 3+; Java application support and development - 3+ Java (application development for Android)- 2+ My detailed profile can be reviewed on the LinkedIn https://ua.linkedin.com/pub/valeriy-golubkov/8b/a38/374 Up to me Java Android and C/C++ application development as well as MSSQL and Oracle DB Architecting and Admimistration. Performed duties on position Software Developer as well as on CRM, CSM, and TAM positions also. Handling with related issues: fast optimization, trouble shooting, bug fixing and customer collaboration and support. Languages: Russian, Ukraine - native; English - good

    $15.00 /hr
    1,462 hours
    5.00
  5. Naveen S.

    Naveen S.

    Super Star Magento| Wordpress| PHP Developer| JQuery| Codeigniter

    India - Tests: 7 - Portfolio: 14

    Hi, I am a freelance web developer based in the North India. I've worked with PHP for a number of years and have developed applications for large and small business, ranging from marketing suites to online courseware for large schools. I also design and develop wordpress sites, including front end and extensive plugins and enhancements. I have also more experience with frameworks like Codeigniter, YII, Cakephp. I can take any required feature and turn it into something that is compatible and useful with wordpress, making your site and its purpose easy to use and manage.

    Groups: LoadedCommerce

    $20.00 /hr
    1,163 hours
    3.60
  6. Ryder S.

    Without a plan it will fail.

    Japan

    *Server Technician Being in the business of servers and IT Infrastructure. Building and optimizing servers for web applications has become my business. Each client has their own needs for their business. It is my business to have their systems work for their business * System Adviser / Consulting Making a plan Building a new system What is a great way to do this Looking at it from outside the box or another point of view. Taking the time to address this saves businesses both time and money. * Server Admin Install Applications Optimization Troubleshooting or addressing an issue

    $115.00 /hr
    0 hours
    0.00
  7. Chai G.

    Chai G.

    Executive Virtual Assistant / Proj Manager / Data Entry & Researcher

    Philippines - Tests: 14 - Portfolio: 6

    A Graduate with Bachelor of Science in Computer Information degree plus Five9 Certification. 4 years experience as part of Technical Team - Support and Admin with top employers - Quickbooks, Qwest ISP, IBM and Accenture. Landed few Project Management positions with American Payroll Company (ADP) and Concur Technologies which lasted for 3 years. Now inline with Virtual Assistant, Admin Tasks and Research work here in oDesk and have been given exceptional comments by my clients. Also have had jobs related to E-commerce and Project Management. With superb Analytic, Research, Management, Organization, Administrative and Communication Skills, Email and Chat Customer Service Skills that aims for Efficiency and Quality of work. Experienced in: Microsoft Office, Google Docs, Quickbooks, JIRA, Siebel, Confluence, Salesforce, Ring Central, Gotomeeting, WebEx, Joinme, LogMeIn, Five9, Connectwise, Labtech, Wordpress, SEMrush, Blogmutt, LinkedIn, Insightly, Helpscout, Craigslist, Amazon and Ebay Listing, Skubana and Paypal. Positive thoughts and attitude at work creates Positive results!

    $11.11 /hr
    3,018 hours
    4.96
  8. Christine Ordan

    Christine Ordan

    Excellent Customer Service

    Philippines - Tests: 2 - Portfolio: 2

    I pride myself in being able to carry out the task efficiently and effectively. Driven with great results, dependable at all times. My core competency lies in complete end. And I'm seeking more opportunities in building a better team for you or for your business. I also have experience with the following areas: AD POSTING, LEAD GENERATION, WEB RESEARCHING, DOING TICKETS, DIRECTORIES, and DATA ENTRY

    $5.56 /hr
    2,196 hours
    4.20
  9. Lukasz C.

    Lukasz C.

    Polish translator

    Poland - Tests: 6 - Portfolio: 3

    My background, my offer, and 3 reasons why You should pursue my candidacy: a) As a person, I like to have everything organized and planned up front so I know what I'm up to now, what I'll be doing in the afternoon and what I'll be working on next week. This enables me to be efficient and effective at work which is key to be value for my employer. b) I always focus on quality and customer service because I realize how important it is to have a competent, reliable and effective service provider. There’s nothing worse than a client saying ‘I’ll never buy from him again’ because he or she couldn't get quick help when they needed it. c) When it comes to working efficiently and independently in virtual environment, the key to success is self discipline and execution. I have been working as individual contributor for last 12 years hence I don't need to learn how it works, I don't need to get used to it. I simply do what I need to do and make sure all my clients get what they need.

    $22.22 /hr
    104 hours
    5.00
  10. Roland Votacion

    Roland Votacion Agency Contractor

    Team, Operations, Project and Hiring Manager

    Philippines - Tests: 4

    I have solid experience as Business Operations & Project Manager, SEO Manager, Social Media Manager, Recruitment Specialist (Recruiter), Senior Researcher, Real Estate Consultant, Virtual/Personal Assistant, and Educator. I am a multi-talented contractor and investor, flexible team player with a goal-oriented attitude and determination to go for the extra mile, disciplined and reliable, organized and detail-oriented. I am the owner and founder of AllisWell Outsourcing, a Philippine-based outsourcing agency, providing dedicated remote professionals that are fully committed to work directly for the success of your business. Our expertise include: Project Management, Virtual/Personal Assistance (VA/PA), SEO, Research, Social Media Marketing & Management, E-commerce, Article Writing, Data Entry and other Administrative Support Tasks. Technical Skills: Solve360 Asana Atlassian Confluence Basecamp Project Bubble Slack Trello Hootsuite

    Associated with: Creative Media Philippines, AllisWell Outsourcing

    $16.67 /hr
    6,711 hours
    4.85