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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.


Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

Last updated: October 1, 2015
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Giorgi Javakhidze

Giorgi Javakhidze

MCITP | Vmware | Windows - Linux Systems Administrator

Georgia - Tests: 6

In the last 3 years, I have administered many IT networks, managing over 1000+ users. My core competency lies in complete managing of windows - linux based networks, including Active Directory, Exchange, MS-SQL, virtual clouds, based on VMware / Hyper-V and EVA Storage Area Network. I have deep experience in the following software solutions: Basic server services ( DNS, DHCP, WSUS, Vpn, etc. ) Windows 2003/2008 Server Windows 2003/2008 Active Directory Lync Server, Exchange Server, SharePoint Server. Monitoring: SCOM, Nagios Web Server: IIS, Apache Mail Servers : MDaemon, Postfix. Database: MSSQL, MySQL. Proxy / firewall solutions ( Squid, TMG, ISA ) VMware vShere and vCloud: ESXi, vCenter, vCloud Director, vShield

$15.00 /hr
183 hours

Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Tests: 8 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

Groups: oTranslators, Pro Customer Service

Associated with: Andrey Sarapulov [company]

100% Job Success
$30.00 /hr
8,557 hours

Alex I.

Alex I.

Email deliverability Engineer

Romania - Tests: 4 - Portfolio: 1

I am experienced in resolving: - Email deliverability issues - Managing ESPs - Setting up Cpanel/DNS/SPF/DKIM/rDNS,etc. - Removing and preventing domains/IPs blacklist issues - Email Servers

86% Job Success
$44.44 /hr
1,615 hours

Ashikur Rahman

Ashikur Rahman Agency Contractor

Ontraport Expert and Technical Support Specialist and Network design

Bangladesh - Tests: 10 - Portfolio: 21

I can resolve your issues conveniently as I have 10 years ICT working experience in real life and 3 years technical working experience in Upwork. You can get me anytime any where and my resourceful knowledge getting better to support you.

Associated with: Labiba Way

85% Job Success
$22.22 /hr
4,089 hours

Dickson Kimani

Dickson Kimani

Accomplished DBA, DW & BI Admin, Technical Writer, Project Manager

Kenya - Tests: 9 - Portfolio: 4

I am an accomplished, multi-faceted ICT professional who loves working remotely. A quick overview: • 11+ years' experience (and certification!) as a Database and Systems administrator, and a senior systems admin since 2005. Also experience in managing, tuning and administering Oracle 10g/ 11g and SQL Server 2005/ 2008/ 2012/ 2014 databases. • Skilled in Data warehousing, Systems Analysis and Business Intelligence. experience in cube and model management to implement advanced reporting, trend analysis and pattern matching business requirements, mainly for financial-services, healthcare and banking clients. Excellent understanding and implementation of client's BI needs using SSAS, SSIS and SSRS. • Windows Server and Linux admin, email administration on Exchange 2007/ 2010, and SAN implementation and administration on NetApp. Managed a team of 7, providing mission-critical IT services to a busy financial-services organization. This includes Oracle & SQL Server database administration, Windows & Linux server admin, and LAN & WAN setup and maintenance. Set up and implemented a complete ICT Disaster Recovery plan for a financial-services organization with 500+ employee, which resulted in a Business Continuity Planning (BCP) award for the org. 8+ years as an ITIL-certified ICT project manager. I act as a bridge between the technical ICT world and the 'real' world of clients who simply want technical solutions to business problems. Successfully oversaw and implemented two major recent projects - a mobile-payment and communication platform, and a workflow and document-processing solution, both for a leading healthcare provider. Finally, I am an excellent technical writer. Authored several articles and whitepapers on ICT, especially in the areas of database & systems administration and cloud computing. Also utilizes tech-writing and communication skills to better communicate with clients as a project manager and systems administrator.

94% Job Success
$25.00 /hr
2,799 hours

Yasmin F.

Yasmin F.

Rockstar Mom VA with CRM Data Management and Administrative Skills

Philippines - Tests: 9 - Portfolio: 3

For the past 6 years, I have handled different tasks as a service provider. I have implemented campaigns that helped in improving online business of my clients. To grow as a person and to provide the best quality of service are the goals I have set for myself. I have developed from a simple personal virtual assistant to a Rockstar Admin Assistant. I have greatly developed skills in CRM data management, email management, calendar management, research, data entry and customer support. I also have a wide experience in the following areas: Article submission, Article spinning (using a software), Social bookmarking, Website Updating, Directory Submission, Web 2.0 promotion, Reputation Marketing, Mailchimp Ezine, Aweber, Zendesk and numerous other Administrative tasks. I am also experienced in Social Media Marketing Skills as well as SEO/Linkbuilding which, I think is really helpful in this ever-changing internet trend. I can provide you quality services for your business.

$11.11 /hr
1,061 hours

Julio Solis

Julio Solis


Nicaragua - Tests: 3 - Portfolio: 3

With more than 8 year of experience developing frontend and backend web app with excelent performance and great design. I been working remotly with Mexico, US, Canada, Portugal and Denmark, got a lot of experience working remote. Works hour 7:30 am to 8 pm EST. Worked on two customized ecommerce project: - - - Worked on wordpress project - - - - Worked as Senior Developer with the front end and backend systems and all the payment gateway of the store like: - PayPal - 2CO - Direct Banks API - NetPay - Amazon Checkout - Google Checkout - Credit Card Processors I had work with many frameworks like: - Zend Framework with Doctrine 2 - Code Igniter - CakePHP - Yii - Kohana - ATK - DooPHP And content management system like Joomla, Drupal and Wordpress Work with Source Code Control, SVN, GIT, Tortoise, SmartSVN, GitHub, Bitbucket Other technologies i used: - XSS - Input scrubber - Memcahe - Mencached - APC - Amazon Web Service, S3, SES, EC2 and EBS - Elastic Search - API development - PostgreSQL - Javascrip, Jquery, Ajax - HTML 5 and CSS3 - Responsive Design

84% Job Success
$22.22 /hr
5,774 hours

Heshantha Fernando

Heshantha Fernando Agency Contractor

Network Engineer, Security Specialist, System Admin and DB Admin

Sri Lanka - Tests: 15

I have over 12 years of experience. Always with 'Can Do' attitude. When it comes to my expert areas of IT, I'm capable of accomplishing anything. I'm also a fast learner. Network Engineer: -Experience on Configuring, Troubleshooting and Optimizing Routers, Switches (L2/L3), ASA Devices, Load Balancers, PIX Firewalls etc. etc. With following certifications (CCNP R&S, CCNP Security) Security Specialist: -I have done a lot of projects as a Security Consultant. Having experience in conducting Vulnerability Assessments, Penetration Testing and also I have done Server/ Network Hardening against threats, Designing, Implementation and Maintenance of security policies, Conducting Forensic Investigations etc. etc. I'm having Certified Ethical Hacker (C|EH), Computer Hacking Forensic Investigator (C|HFI) and EC-Council Certified Security Analyst (E|CSA) Certifications Proficient in ISO 27001:2013 security audits and Certified Lead Implementer for ISO 27001:2013 System Administrator: - Windows Administration experience of mine goes back to Windows NT 4. Since then I have been Implementing, Administrating & Troubleshooting Windows Servers. - I have experience in HP-UX, Red Hat RHEL5/6 CentOS5/6 administration. Database Administration: - Implementing, Administrating & Troubleshooting Microsoft SQL Server 2008/2012. I have started DBA tasks back in SQL server 6.5 days. - Experience on DBA tasks on Oracle 8i, 9i, 10g and 11g. - Experience on DBA tasks on MySQL 5.0/5.5. IT Disaster Recovery: Have experience in identifying vulnerabilities and taking appropriate countermeasures to prevent and mitigate failure risks. Including taking enterprise-wide approach to develop disaster recovery plan, assessment of risks, developing policies and procedures, implementation the plan and recover from a disaster. I'm a EC-Council Disaster Recovery Professional (E|DRP)

Associated with: Intek Services, Intek Services

96% Job Success
$25.00 /hr
12,825 hours

Asif Iqbal

Asif Iqbal Agency Contractor

WordPress / Laravel / jQuery / REST API Expert

Bangladesh - Tests: 4 - Portfolio: 9

I am Asif Iqbal a Web Developer from Dhaka, Bangladesh. I have been working in Software Industry at different Software Companies of Bangladesh since 2012. Since 2012 I have developed dozens of web applications focusing on a wide-range of industries including crowd-funding, affiliate marketing, real estate and tourism solution. As an autodidact, I pride myself on learning new technologies and continually improving my skill-set. As a freelancer, I believe in professionalism, clean code and representing my craft to the highest degree possible. I am a diehard WordPress and Laravel developer. My core expertise is back-end engineering. I am also love jQuery for frontend. I have solid foundation of math and algorithms. I am ready to analyze business needs and translating them into executable strategies for your company with highly professionalism growth, resourceful flexibility and Innovative adroitness. Being comfortable with both team and individual projects, I am looking for work where I can utilize my expertise and add value to the client's project. You will find me easy to work with because of my exceptional communication skills. Try me and you can get the product you dream of. Because I believe, quality matters! ----------------------------------------------------------- I am available for: ------------------------------------------------------------ - Website Development, - WordPress Theme Development, - WordPress Plugin Development, - E-Commerce Development, - Custom Web Application Development, - FaceBook Application Development, - 3rd Party API Integration Development, - SaaS Application Development ----------------------------------------------------------- I am expert in ------------------------------------------------------------ - HTML5, - CSS3, - javascript, - jQuery, - PHP, - WordPress, - Laravel, - Payment Gateway Integration, - API Integration. ----------------------------------------------------------- Stats ----------------------------------------------------------- 3+ years in the industry. 80+ projects 72%+ returning customers 90%+ satisfied customers

Associated with: Dynamic Web Lab, dA Tomato Ltd.

$22.22 /hr
4 hours

Ralph R.

Ralph R. Agency Contractor

Engineer building with Rails, Ruby, Django & Python Experience

United States - Tests: 1

Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

Associated with: Lava Agency

$65.00 /hr
226 hours