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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Giorgi Javakhidze

    Giorgi Javakhidze

    MCITP | Vmware | Windows - Linux Systems Administrator

    Georgia - Tests: 6

    In the last 3 years, I have administered many IT networks, managing over 1000+ users. My core competency lies in complete managing of windows - linux based networks, including Active Directory, Exchange, MS-SQL, virtual clouds, based on VMware / Hyper-V and EVA Storage Area Network. I have deep experience in the following software solutions: Basic server services ( DNS, DHCP, WSUS, Vpn, etc. ) Windows 2003/2008 Server Windows 2003/2008 Active Directory Lync Server, Exchange Server, SharePoint Server. Monitoring: SCOM, Nagios Web Server: IIS, Apache Mail Servers : MDaemon, Postfix. Database: MSSQL, MySQL. Proxy / firewall solutions ( Squid, TMG, ISA ) VMware vShere and vCloud: ESXi, vCenter, vCloud Director, vShield

    $15.00 /hr
    183 hours
    5.00
  2. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $30.00 /hr
    8,438 hours
    5.00
  3. Alex I.

    Alex I.

    Email deliverability Engineer

    Romania - Tests: 4 - Portfolio: 1

    I am experienced in resolving: - Email deliverability issues - Managing ESPs - Setting up Cpanel/DNS/SPF/DKIM/rDNS,etc. - Removing and preventing domains/IPs blacklist issues - Email Servers

    $44.44 /hr
    1,612 hours
    4.89
  4. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
    0.00
  5. Dickson Kimani

    Dickson Kimani

    Accomplished DBA, DW & BI Admin, Technical Writer, Project Manager

    Kenya - Tests: 9 - Portfolio: 4

    I am an accomplished, multi-faceted ICT professional who loves working remotely. A quick overview: • 11+ years' experience (and certification!) as a Database and Systems administrator, and a senior systems admin since 2005. Also experience in managing, tuning and administering Oracle 10g/ 11g and SQL Server 2005/ 2008/ 2012/ 2014 databases. • Skilled in Data warehousing, Systems Analysis and Business Intelligence. experience in cube and model management to implement advanced reporting, trend analysis and pattern matching business requirements, mainly for financial-services, healthcare and banking clients. Excellent understanding and implementation of client's BI needs using SSAS, SSIS and SSRS. • Windows Server and Linux admin, email administration on Exchange 2007/ 2010, and SAN implementation and administration on NetApp. Managed a team of 7, providing mission-critical IT services to a busy financial-services organization. This includes Oracle & SQL Server database administration, Windows & Linux server admin, and LAN & WAN setup and maintenance. Set up and implemented a complete ICT Disaster Recovery plan for a financial-services organization with 500+ employee, which resulted in a Business Continuity Planning (BCP) award for the org. 8+ years as an ITIL-certified ICT project manager. I act as a bridge between the technical ICT world and the 'real' world of clients who simply want technical solutions to business problems. Successfully oversaw and implemented two major recent projects - a mobile-payment and communication platform, and a workflow and document-processing solution, both for a leading healthcare provider. Finally, I am an excellent technical writer. Authored several articles and whitepapers on ICT, especially in the areas of database & systems administration and cloud computing. Also utilizes tech-writing and communication skills to better communicate with clients as a project manager and systems administrator.

    $25.00 /hr
    2,786 hours
    5.00
  6. Heshantha Fernando

    Heshantha Fernando Agency Contractor

    Network Engineer, Security Specialist, System Admin and DB Admin

    Sri Lanka - Tests: 15

    I have over 12 years of experience. Always with 'Can Do' attitude. When it comes to my expert areas of IT, I'm capable of accomplishing anything. I'm also a fast learner. Network Engineer: -Experience on Configuring, Troubleshooting and Optimizing Routers, Switches (L2/L3), ASA Devices, Load Balancers, PIX Firewalls etc. etc. With following certifications (CCNP R&S, CCNP Security) Security Specialist: -I have done a lot of projects as a Security Consultant. Having experience in conducting Vulnerability Assessments, Penetration Testing and also I have done Server/ Network Hardening against threats, Designing, Implementation and Maintenance of security policies, Conducting Forensic Investigations etc. etc. I'm having Certified Ethical Hacker (C|EH), Computer Hacking Forensic Investigator (C|HFI) and EC-Council Certified Security Analyst (E|CSA) Certifications Proficient in ISO 27001:2013 security audits and Certified Lead Implementer for ISO 27001:2013 System Administrator: - Windows Administration experience of mine goes back to Windows NT 4. Since then I have been Implementing, Administrating & Troubleshooting Windows Servers. - I have experience in HP-UX, Red Hat RHEL5/6 CentOS5/6 administration. Database Administration: - Implementing, Administrating & Troubleshooting Microsoft SQL Server 2008/2012. I have started DBA tasks back in SQL server 6.5 days. - Experience on DBA tasks on Oracle 8i, 9i, 10g and 11g. - Experience on DBA tasks on MySQL 5.0/5.5. IT Disaster Recovery: Have experience in identifying vulnerabilities and taking appropriate countermeasures to prevent and mitigate failure risks. Including taking enterprise-wide approach to develop disaster recovery plan, assessment of risks, developing policies and procedures, implementation the plan and recover from a disaster. I'm a EC-Council Disaster Recovery Professional (E|DRP)

    Associated with: Intek Services, Intek Services

    $25.00 /hr
    12,825 hours
    4.97
  7. Asif Iqbal

    Asif Iqbal Agency Contractor

    WordPress / Laravel / jQuery / REST API Expert

    Bangladesh - Tests: 4 - Portfolio: 9

    I am Asif Iqbal a Web Developer from Dhaka, Bangladesh. I have been working in Software Industry at different Software Companies of Bangladesh since 2012. Since 2012 I have developed dozens of web applications focusing on a wide-range of industries including crowd-funding, affiliate marketing, real estate and tourism solution. As an autodidact, I pride myself on learning new technologies and continually improving my skill-set. As a freelancer, I believe in professionalism, clean code and representing my craft to the highest degree possible. I am a diehard WordPress and Laravel developer. My core expertise is back-end engineering. I am also love jQuery for frontend. I have solid foundation of math and algorithms. I am ready to analyze business needs and translating them into executable strategies for your company with highly professionalism growth, resourceful flexibility and Innovative adroitness. Being comfortable with both team and individual projects, I am looking for work where I can utilize my expertise and add value to the client's project. You will find me easy to work with because of my exceptional communication skills. Try me and you can get the product you dream of. Because I believe, quality matters! ----------------------------------------------------------- I am available for: ------------------------------------------------------------ - Website Development, - WordPress Theme Development, - WordPress Plugin Development, - E-Commerce Development, - Custom Web Application Development, - FaceBook Application Development, - 3rd Party API Integration Development, - SaaS Application Development ----------------------------------------------------------- I am expert in ------------------------------------------------------------ - HTML5, - CSS3, - javascript, - jQuery, - PHP, - WordPress, - Laravel, - Payment Gateway Integration, - API Integration. ----------------------------------------------------------- Stats ----------------------------------------------------------- 3+ years in the industry. 80+ projects 72%+ returning customers 90%+ satisfied customers

    Associated with: Dynamic Web Lab, dA Tomato Ltd.

    $22.22 /hr
    4 hours
    5.00
  8. Adnan aziz A.

    Adnan aziz A.

    Zendesk Customer Service Specialist

    Bangladesh - Tests: 10 - Portfolio: 7

    #*#*# One of the Top 10% Successful Freelancers of oDesk *#*#*# With over 6 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I have worked in both on site and virtual call center environments. I specialize in customer service, order processing, claims management, office administration and project/client management. I have worked to support clients by phone, email, and chat. I am proficient in Zendesk, Salesforce, Microsoft Office to name a few. I know the value of relationship, that's why I am, - Able to work under stress and with flexible specifications. - Able to learn in short time. - Satisfaction of the client is my main direction. - Excellent analytical and problem solving skills. - Demonstrated ability to understand and master new technologies quickly. - To work in a professional environment where I can make a significant contribution towards the goals of my organization through my hard work and technical skills. - Experience of working with leading and motivating development teams. - Experienced in the creation and management of Web and desktop applications. An effective communicator with strong leadership, analytical and logical abilities. Now-a-days, I am trying to enrich myself by mastering joomla! . I am just a dedicated person who likes to do his job done in due time. Accuracy, professionalism, efficiency and punctuality is the best part of me. I go the extra mile for each of my clients, and look forward to doing the same for you. Thanks.

    $13.33 /hr
    1,244 hours
    5.00