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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

Last updated: July 1, 2015
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  1. Krunal Parmar

    Krunal Parmar

    ERP/CRM Development/Maintenance/Training with 10 years Experience

    India - Last active: 15 hours ago - Tests: 6

    Summary : Having 9 Years experience on Analysis & Design of System Architecture for developing useful Business Intelligence System. Specialties: Database Management Systems (DBMS), Business Management Software, ERP Software Experience Proprietor cum Team Lead at Krunal Software Services October 2011 - Present (2 years 7 months) Providing Business Software Services in the area of working, Maintenance & Support (Technical, Functional) , Development, Implementation, Training Etc. Products, Inventory Management, Production Planning & Control, Sales Management, Purchase Management, Human Resource Management Etc. Senior Technical Support - ERP at Marigold Paints Pvt. Ltd March 2009 - September 2011 (2 years 7 months) Actively involved in the Implementation and Maintenance of ERP system in a production environment Senior IT Professional at Hi-Tech Investment Castings Ltd. January 2006 - March 2009 (3 years 3 months) Application Development such as Production Planning & Control Department, Personnel Department, Material Management System for Store Department, Purchase Department, Marketing Department etc Skills & Expertise Software Development ERP Implementations Business Analysis Project Management Business Intelligence Technical Support Applications Software Development Custom Software Development Sales Management Customer Service Managing Database SQL Team Building Strategic Planning ERP Software Report Development Security IT Management Education Master of Computer Applications (MCA), Computer Science, 2003 - 2006 Bachelor of Commerce (B.Com.), Computer, 2000 - 2003

    $3.00 /hr
    0 hours
  2. Hisham Faraj

    Hisham Faraj

    IT Infrastructure & Support Administrator

    Lebanon - Last active: 06/17/2014 - Tests: 1

    Operating Systems: Windows 98/NT/XP/Vista/7/8 All Versions, Windows 2000 Windows 2003 Server, Windows Server 2008, Windows Server 2012 ,MikroTik Os (Router Os), PfSense Firewall Os , FreeNas NAS OS, MAC OSX. Networking: LAN Protocols (IP, DNS, DHCP, NFS, IPv6), WAN Technologies, FTP, SMTP, web access with certificates, Active Directory Services, Network Cabling, VPN, Wireless, CCTV, Access Cards. Hardware: IBM, Dell, Gateway, Toshiba, Compaq, HP, Epson, D-link, Linksys, 3M, Net Gear,QNAP , Memory, Modems, Motherboards, NIC, PCMCIA, I/O devices, Networks Devices, Routers Switches, SAN, Peripherals, Cabling, Printers, Scanners, NAS Drives, Firewalls, Laptops, Desktops and Servers. Software: MS Exchange 2003/2010, Active Directory, Terminal Services, IIS, MS Office 2003/2007/2010/2013, MS ISA 2004,MS Forefront Threat Management Gateway, MS Windows 2003 SBS,Apache Web Server, WAMP Server, Bitnami, ColdFusion ‘Basics’, Dreamweaver ‘Basics’, VMware Workstation, Various Backup & Migration Software (Acronis), Various Antivirus, Business Tools: HR Related software (attendance management) & Microsoft Dynamics Installation and Administration. Parking Management system installation and administration. Spice works installation and administration. (Helpdesk, remote assistance, IT & networking Inventory). Good Knowledge on Jail breaking IOS Systems (iPhone 3-4-5, iPad). Firmware upgrades & updates of all Android Devices (Samsung, HTC and Sony) & Blackberry devices. Application installations and minor fixes for the above phones. Arduino programming and assembly of arduino electronic projects.

    $10.00 /hr
    0 hours


    .Net Programmer

    India - Last active: 2 days ago - Tests: 1 - Portfolio: 3

    Over the past 5 years, I have developed a wide range of websites using ASP.NET, C#, JQuery,MVC, WPF, WCF, Prototype, AJAX, SOAP, MySQL, MS SQL including sites for startup companies and small businesses. I have worked with frameworks - 2 tier, MVC framework and have good command on it. I can assure you for the quality output and timely delivery of the project. • Around 4 years of experience in Database Administration and Developer for very large and complex databases in SQL Server 2012, SQL Server 2008 R2, 2008 and 2005. • Expertise in Database Administration on Production Servers with server configuration, performance tuning and maintenance with outstanding troubleshooting capabilities. • Strong technical background along with the ability to perform business analysis and write effective documentation and specifications • Expertise in T-SQL writing stored procedures, triggers and functions. • Administering SQL Server High Availability and Disaster Recovery strategies. • Expert in data transformation services like SSIS, DTS, BCP and Bulk Insert. • Implemented the new SQL Server 2012 mechanisms like data compressions, online indexing, Contained Databases, security principals and AAG. • Worked on logical and physical data base modeling with UML and ERWIN tools • Experience in using DMV and dynamic management functions for finding out long running queries. • Worked extensively on Clustering and server consolidation. Troubleshooting production issues and raising high availability. • Experience in Disaster Recovery Planning and Security Management operations. • Proficiency and expertise in SQL Server Replication, Backup/Recovery, Disaster recovery and planning. • Having hands on experience in DR processes including Log Shipping and Database Mirroring. • Worked on configuring SQL Server with minimum privileged access. • Troubleshoot performance problems, fine-tuning of databases and index Analysis. • Worked on SQL Server 2012 migration from SQL Server 2008 / 2005. • Experience on 64 bit SQL Server 2012 / SQL Server 2008 R2 systems and MSCS Configurations. • Maintained individual service accounts for SQL Server services on cluster with different Security groups to raise security mark. • Having Experience on Data center servers and handling 1.4 TB databases. • Handling Memory configurations for SQL Server 2012 and SQL Server 2008 on Windows 2008. • Experience in Batch processes, Import, Export, Backup, Database Monitoring tools and Application support.

    $15.00 /hr
    0 hours
  4. Geni Laiza De Gracia

    Geni Laiza De Gracia

    Data Entry Clerk

    Philippines - Last active: 4 months ago - Tests: 2

    I am a certified Data Entry Specialist. I am a College Level taking the course Bachelor of Science in Hotel and Restaurant Management. I am an experience Data Encoder of the Bureau of Internal Revenue for around four years. I am looking for good clients and company to work with. I am a flexible worker and can do unassigned task if necessary, I have good decision making and I had attained my primary and secondary education with high grades. I can do a lot of Internet savvy, can research through the world-wide-web and can collect and manipulate data in documents perfectly. I am proficient in Microsoft Office Applications and I have a typing speed of 40 WPM. I am also good in Data Entry, Web Scraping, Email Handling, Ad Posting and a lot more. I'm looking forward to fulfill my dreams with the help of this life changing opportunity.

    $3.00 /hr
    0 hours
  5. Eleazar Corilla

    Eleazar Corilla

    Solution Architect | Consultant

    Philippines - Last active: 8 days ago - Tests: 1 - Portfolio: 2

    My career has been built around helping business and people leverage technology to enhance productivity. My skill set lies within the area of Project Management with a specific focus on business enhancement process and standard customization within Salesforce platform. Through my vast experience with a variety of projects and development I have acquired a skill set which fully encompasses customer service, infrastructure design, administration and deployment. I have a strong belief that there is always a better, more efficient way of doing things, thus, I strive to assist clients to discover and implement stategies to go beyond their standard business process solutions. Currently hold the certification of Salesforce Administrator 201, Salesforce Advanced Administrator 211 and Developer 401. Certified Salesforce Professional. Verify via:

    $15.00 /hr
    0 hours
  6. Zied C.

    Zied C.

    Software Architect

    Tunisia - Last active: 19 days ago

    20 years of programming .. I have extensive experience developing Software using Delphi,C#,C++, JAVA, PHP, MS SQL and MySQL. I also have many years of experience developing desktop applications with C/Win32, C++/MFC, COM, C#, VB 6.0, and VB.NET. I am seeking new opportunities to create software application from scratch or to add advanced functionality to pre-existing softwares. I'm also interested in creating desktop and mobile applications in any language that your project requires. Various .NET related skills include: WCF, WPF, Workflow Foundation, MVC, ADO.NET Entity Framework, LINQ, LINQ to SQL, LINQ to XML, COM and Win32 interoperability. C++ skills: STL, templates, data structures, analysis of algorithms, interprocess communications, multithreading and parallelism with Windows Threads, Intel Threading Building Blocks and network programming with WinSock using TCP/IP and UDP. Mobile skills: Development of Windows and Android phone apps. Enterprise services development skills: asynchronous order processing with MSMQ and Windows Services, distributed transactions. Management/Finance Skills: Accounting, Inventory, Trading, Microsoft Navision, Metatrader 4, mql4 Miscellaneous skills: AJAX, jQuery, SVN, CVS, Git, Security/Hacking .. Preferred OS: Unix, OpenSource Mind .. Hobbies & Research : Automatism, Robotics, NAO, NXT 2.0 , V-REP, OpenCV ..

    $20.00 /hr
    0 hours
  7. John Gilham

    John Gilham Agency Contractor

    Office 365 Migrations & Agile Microsoft Solutions

    United States - Last active: 03/18/2010 - Tests: 2

    John is responsible for the strategic vision, development, and operations of Agile IT, a Microsoft Solutions consulting and IT services and support practice based in San Diego. His specific expertise comes directly from Microsoft as he is a former Business Technology Consultant for the company, specializing in Windows desktop deployment, MS Exchange, Active Directories and Mergers and Acquisitions. During his time at Microsoft, he was responsible for completing many enterprise-scale projects for companies such as UPS, Martha Stewart, KPMG, Arthur Anderson and Price Waterhouse Cooper that encompassed the total migration of over a half-million desktops. His accomplishments also include co-authoring the Microsoft Forefront Integration Kit for Network Access Protection (Automated Security Isolation) and the Microsoft Deployment Toolkit (Standardized Windows platform deployment). He has carried this experience and expertise into the formation of Agile IT, where he has—through many hands-on projects—built a solid reputation by effectively applying people/process/technology solutions to meet business objectives. This work has included companies of all sizes including Fortune 100 companies throughout the United States. He has assisted key business stakeholders in streamlining their IT operations through cost savings (cloud computing, automation, virtualization, operations, ITIL) and innovation (collaboration tools, business process engineering, and knowledge management.). Clients across every vertical market utilize John’s expertise for technology integration consulting including IT architecture, IT business solution design and IT project management.

    Associated with: Agile IT Agency

    $150.00 /hr
    0 hours
  8. Anwer Sadat

    IT Consultant

    Pakistan - Last active: 1 day ago - Portfolio: 2

    Serving to a HK Based multinational firm as Sr. System Analyst for last 15 years, Major assignment completed SCM deployment, & staff Training. Over Nineteen (19) years of proven experience as an IT PROFESSIONAL Ample knowledge of KPI/BI system analyzing under Closed & Open Source environments. Extensive experience with ERP, CRM, SCM, PLM, MLM, & BI Systems. Also Hands on Wordpress, HTML5, CSS, eCommerce, Open source ERP/SCM CRM customization,& on-line Shopping portals

    $12.00 /hr
    0 hours
  9. Raj S Agency Contractor

    Database, Applications, IT Infrastructure Management

    United States - Last active: 3 months ago - Tests: 1

    25 years of broad-based experience in both the technical and management aspects of information technology. Managed a team of DBAs to support the global DB operations. We assist our clients in building and maintaining an effective computing environment, which helps them stay ahead of their competitors. We specialize in Enterprise Infrastructure, Database Architecture, Administration, Business Intelligence, building advanced database applications. deploying CRM, ERP, Financials, and Healthcare solutions. We work with customers in all phases of deployments: evaluation, proof of concept, initial architecture, data loading, operations, high availability, sizing, SAN layout, database migrations, and performance issues. Our team can provide IT consulting services in the following areas: ✓ DBA consulting - SQL Server, Oracle, Oracle E-Business Suite (EBS), DB2, Sybase, MySQL, and MongoDB ✓ Help you decide on the best hardware and virtualization solution, rack and stack the environment ✓ Setup the database and software, monitor and performance tune the end product ✓ Data Center Migration / Consolidation / Virtualization / SAN / Replication / BCP/DR ✓ Performance Tuning, Scalability, Database Assessment and Troubleshooting Applications Performance Problems ✓ Security, Auditing and Monitoring Solutions for PCI, SOX, and HIPAA ✓ Design and Implement OLTP, ETL, Business intelligence (BI) and Data warehousing (DW) solutions ✓ Platform migration/upgrade projects to latest versions of SQL Server (SQL 2008 / 2008 R2 to SQL 2012 and 2014) ✓ Architect, Build and Operate On-Premise and Cloud Database Platform as a service ✓ Set up High availability and Recoverability of databases by using Clustering, SQL2012/2014 ALWAYS ON architecture, Replication, Mirroring, Log Shipping, Backup and Restore to meet RTO/RPO objectives ✓ Oracle database upgrades from 8.x/9.x/10.x to 11g/12c, HA and DR including RAC, PCP, Shared File Systems, Data Guard, and other replication strategies ✓ Installation/Maintenance of Oracle ERP (11i, R12)

    Associated with: DBAPPSYS LLC

    $100.00 /hr
    0 hours
  10. John Noel Zabala

    John Noel Zabala Developer

    Philippines - Last active: 22 days ago - Tests: 2

    • Responsible for delivering innovative, high quality technical solutions and providing system expertise on optimization projects as well as performing on-going administrator functions, reporting and system maintenance. • Participate and contribute ideas in team meetings that address strategic business initiatives involving • Support optimization projects using visualforce and Apex code to optimize performance by developing custom objects and other technical solutions including automated triggers, workflows, alerts, templates, and user interfaces to optimize performance • Develop, maintain and utilize appropriate scripts and checklists required to thoroughly test and validate system updates and workflow modifications before promoting into the production environments. • Management of the SFDC application, which includes maintaining functional day-to-day operations, upgrades, lead management and 3rd party integrations. Accountable for reviewing, interpreting, testing and implementing scheduled system maintenance / releases in a timely manner

    $8.00 /hr
    0 hours