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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

Last updated: May 1, 2015
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  1. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Last active: 1 month ago - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
  2. Alan Safdieh

    Alan Safdieh

    Enterprise and Web Technology Expert

    United States - Last active: 05/12/2014 - Tests: 1 - Portfolio: 5

    Enterprise technology solution expert, consistently proven success with businesses of all sizes and industries. Experienced in complete solutions cycle starting with the initial opportunity identification, positioning and aligning of the solution with stakeholders, developing the software and consulting proposals, to negotiation and close. Experience in all aspects of business management. Experienced in managing multi-phase engagements, managing delivery operations, tracking revenue and profitability, resource planning and staffing. Experienced in solution strategy and architecture. Experience in coding and software development, database, server infrastructure, networking, and more. 14+ years of combined technology experience. Experience with both large scale and small business deployments.

    $133.33 /hr
    0 hours
  3. Sujoy Joarder

    Sujoy Joarder

    Deputy General Manager & Head of Service Operation ,Smart Technologie

    Bangladesh - Last active: 06/14/2014 - Portfolio: 2

    Eight years plus combined experience in the field of IT product service management, ability to multitask and complete time sensitive projects. Having practice in customer service by maintaining outstanding diplomacy that consistently produces win to win results for customers and Company, seeking IT Service Delivery management position. Specialties: IT Service Operation Management, ERP Implementation, Project management, Website development, Product Development, IT Product Service oriented Business development, Product management and marketing, Network and Enterprise solution.

    $50.00 /hr
    0 hours
  4. Johnny Lee Clarke

    Johnny Lee Clarke

    Social Venture Architect

    United States - Last active: 05/16/2014

    Johnny Clarke is an experienced customer relationship software developer and architect, with 15 years of experience in technology. He's successfully built and deployed projects in the search, manufacturing, and media verticals. His focus in the areas of system redundancy and reliability has led to robust, self-healing systems that are immune to machine failure. He is also a media and social media enthusiast with a deep interest in the behaviors that are shaping the current landscape within technology, and the pursuit of education as a entry-point to careers, for example Cisco Networking Academy.

    $44.44 /hr
    0 hours
  5. Keith B.

    Keith B.

    LAMP Developer / Data Architect / Programmer

    United States - Last active: 10/05/2014 - Tests: 3

    I'm a problem solver by nature with more than 15 years experience in leveraging open source tools to develop innovative solutions to common business challenges. By embracing open source solutions, I've been able to help companies reduce their total cost of ownership while improving their return on investment. I have developed data-driven sites utilizing Linux, Apache, MySQL and PHP. Experience with HTML5, CSS3 and JavaScript applying the principles of responsive design to allow emails and landing pages to render consistently regardless of the device viewed on. I also have experience with Python, Perl and Postgres using ETL skills to transform data into information. Familiar with CMS systems such as Drupal and WordPress as well.

    $45.00 /hr
    0 hours
  6. Kirsten Jury

    Kirsten Jury

    CRM Systems Support and Admin

    New Zealand - Last active: 11/21/2014

    Six years as a Salesforce CRM systems administrator my key responsibilities were in training, development and ongoing support. Project support, management and data accuracy and analysis. In addition 5 years as a Vodafone contact centre customer care support in a telecommunications role and then as a 2IC assisting in supporting and overseeing a team of up to 14. Passionate advocate of providing excellent customer support and follow up and recognised by Vodafone as a customer care expert.

    $44.44 /hr
    0 hours
  7. Mihai Cepoi

    Mihai Cepoi

    system engineer/system administrator

    Moldova - Last active: 07/11/2014 - Tests: 6

    CRM System engineer Orange Moldova September 2010 – Present (3 years 11 months) - Maintaining testing environments in proper operational status; - monitoring, purging and archiving activities; - receiving, deploying and archiving software packages on test environments; - troubleshooting environments in case of environment issues; - providing support for users of these environments (logging, data, etc…); - helping the Test Experts and Analysts to identify the relevant data required to test; - assisting the Delivery Manager for the configuration management and the roll out preparation; - assisting the Project Manager in requirement reviews, system architecture and detailed design documents; - validating installation & migration guides; - writing documentation for tools developed or maintained by the environment team and for platforms under our responsibility (troubleshooting guides, sanity guides, etc.); - developing and maintain tools for monitoring, deployment, sanity checks; - providing feedback (progress, issues) to the team; - providing on-call support for ECare platform (account administration). System Administrator Moldtelecom November 2005 – August 2011 (5 years 10 months) - hardware administration of prepaid platforms for ADSL Internet, VoIP, mobile voice and mobile data services (middle-range servers Sun Microsystems, Dell, HP, storages Sun Microsystems, HP); - operating system administration for Solaris OS 9, 10, RHEL 4; - data management(CDRs) and backups (for CDRs and OS); - network troubleshooting and configuration ; - coordination for new projects related to prepaid services; - providing on-call support for administered prepaid solutions; - validating installation guides; - installing new packages/modules and sanity testing for administered prepaid solutions; - writing documentation for platforms under our responsibility (architectural graphics, troubleshooting guides, etc.); - team-leader substitution (team formed of 7 persons)

    $5.56 /hr
    0 hours
  8. Pavel Shek

    Pavel Shek

    Oracle Siebel CRM Consultant

    Kazakhstan - Last active: 01/02/2014

    Over 6 year IT experience. 4 Successful Siebel CRM Projects. Siebel CRM 8.0, 8.1, 8.2 installation and administration skills Good skills in performance issues troubleshooting, resolving system crashes (log files analyze, fdr, development) Experience with planning, installing and administrating high load environments - more then 1500 concurrent users. Skills in Siebel Administration on Unix (IBM AIX), Linux, Windows platforms. Skills in Siebel Development - Siebel Tools, eScript, Workflow, Runtime Events, Workflow Policy, Integration, EAI, EIM, CTI Expirince in shell scripting Oracle Database 10g, 11g installation and administration skills

    $44.44 /hr
    0 hours
  9. Pouriya Jamshidi

    Pouriya Jamshidi

    Network Engineer

    United Arab Emirates - Last active: 07/02/2014

    Designing Networks using many different Protocols and technologies. Design and implementing virtual private networks using different strategies and methodologies. Network security and hardening. Good experience on Check Point firewalls. Hands-on experience with Juniper firewalls and FWSM. Over four years of experience with various Cisco switching and Routing equipments. Hands-on experience on implementing and administering virtual platforms based on VMware solutions. Designing and implementing of Microsoft Active Directory and Infrastructure. NOC Administration. Implementing Monitoring Services (Tufin, Solarwinds and Manageengine)

    $44.44 /hr
    0 hours