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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: September 1, 2015
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  1. Chris Dickson

    Chris Dickson

    Strategic Data Partners

    United States

    Strategic Data Partners. Data & CRM not just done but done right. We have a combined 20 years of Data & CRM experience and have the bruises to prove it. The team has worked with companies from around the globe to help them with their most pressing business challenges. We have built out business systems that would eventually grow and scale to support national & global processes. Christopher Dickson has 20 plus years of technology experience. With both an MBA and a Degree in Computer Science he can help you find the right mix of technology for your company. Chris grew up in the trenches of technology starting in the help desk, networking and support arena. He continued to take on increasingly more complex roles focusing on using technology as an enabler for business growth and success. Mandy Collins has over 10 years of experience working with clients such as Comcast, Verizon and Sybase.  Her expertise and experience spans data management, data analysis, reporting and CRM implementation and administration. With her background in designing, developing, and supporting solutions for data analysis and reporting, Mandy has worked with many platforms including Microsoft SQL, Crystal Reports, and the Salesforce.com CRM.  Mandy works directly with business units to collect and analyze information and data to present clear analyses and recommendations for strategic growth and success.

    $70.00 /hr
    0 hours
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  2. Hisham Faraj

    Hisham Faraj

    IT Infrastructure & Support Administrator

    Lebanon - Tests: 1

    Operating Systems: Windows 98/NT/XP/Vista/7/8 All Versions, Windows 2000 Windows 2003 Server, Windows Server 2008, Windows Server 2012 ,MikroTik Os (Router Os), PfSense Firewall Os , FreeNas NAS OS, MAC OSX. Networking: LAN Protocols (IP, DNS, DHCP, NFS, IPv6), WAN Technologies, FTP, SMTP, web access with certificates, Active Directory Services, Network Cabling, VPN, Wireless, CCTV, Access Cards. Hardware: IBM, Dell, Gateway, Toshiba, Compaq, HP, Epson, D-link, Linksys, 3M, Net Gear,QNAP , Memory, Modems, Motherboards, NIC, PCMCIA, I/O devices, Networks Devices, Routers Switches, SAN, Peripherals, Cabling, Printers, Scanners, NAS Drives, Firewalls, Laptops, Desktops and Servers. Software: MS Exchange 2003/2010, Active Directory, Terminal Services, IIS, MS Office 2003/2007/2010/2013, MS ISA 2004,MS Forefront Threat Management Gateway, MS Windows 2003 SBS,Apache Web Server, WAMP Server, Bitnami, ColdFusion ‘Basics’, Dreamweaver ‘Basics’, VMware Workstation, Various Backup & Migration Software (Acronis), Various Antivirus, Business Tools: HR Related software (attendance management) & Microsoft Dynamics Installation and Administration. Parking Management system installation and administration. Spice works installation and administration. (Helpdesk, remote assistance, IT & networking Inventory). Good Knowledge on Jail breaking IOS Systems (iPhone 3-4-5, iPad). Firmware upgrades & updates of all Android Devices (Samsung, HTC and Sony) & Blackberry devices. Application installations and minor fixes for the above phones. Arduino programming and assembly of arduino electronic projects.

    $10.00 /hr
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  3. MAYPATSINH DILUBHA GOHIL

    MAYPATSINH DILUBHA GOHIL

    .Net Programmer

    India - Tests: 1 - Portfolio: 3

    Over the past 5 years, I have developed a wide range of websites using ASP.NET, C#, JQuery,MVC, WPF, WCF, Prototype, AJAX, SOAP, MySQL, MS SQL including sites for startup companies and small businesses. I have worked with frameworks - 2 tier, MVC framework and have good command on it. I can assure you for the quality output and timely delivery of the project. • Around 4 years of experience in Database Administration and Developer for very large and complex databases in SQL Server 2012, SQL Server 2008 R2, 2008 and 2005. • Expertise in Database Administration on Production Servers with server configuration, performance tuning and maintenance with outstanding troubleshooting capabilities. • Strong technical background along with the ability to perform business analysis and write effective documentation and specifications • Expertise in T-SQL writing stored procedures, triggers and functions. • Administering SQL Server High Availability and Disaster Recovery strategies. • Expert in data transformation services like SSIS, DTS, BCP and Bulk Insert. • Implemented the new SQL Server 2012 mechanisms like data compressions, online indexing, Contained Databases, security principals and AAG. • Worked on logical and physical data base modeling with UML and ERWIN tools • Experience in using DMV and dynamic management functions for finding out long running queries. • Worked extensively on Clustering and server consolidation. Troubleshooting production issues and raising high availability. • Experience in Disaster Recovery Planning and Security Management operations. • Proficiency and expertise in SQL Server Replication, Backup/Recovery, Disaster recovery and planning. • Having hands on experience in DR processes including Log Shipping and Database Mirroring. • Worked on configuring SQL Server with minimum privileged access. • Troubleshoot performance problems, fine-tuning of databases and index Analysis. • Worked on SQL Server 2012 migration from SQL Server 2008 / 2005. • Experience on 64 bit SQL Server 2012 / SQL Server 2008 R2 systems and MSCS Configurations. • Maintained individual service accounts for SQL Server services on cluster with different Security groups to raise security mark. • Having Experience on Data center servers and handling 1.4 TB databases. • Handling Memory configurations for SQL Server 2012 and SQL Server 2008 on Windows 2008. • Experience in Batch processes, Import, Export, Backup, Database Monitoring tools and Application support.

    $15.00 /hr
    0 hours
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  4. Ashley Grey

    Ashley Grey

    Business Analyst and ERP Specialist

    South Africa - Tests: 1 - Portfolio: 1

    I have been working in the business analytics and information sharing industry for over 10 years, with experience in Accounting & ERP Software Packages. I currently work as a Software Support Manager and ERP Consultant which involves server based administration for client as well as Server & Client Side Software.

    $11.11 /hr
    0 hours
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  5. Sumit S.

    Sumit S.

    Salesforce Developer

    India - Tests: 6

    Top 20% in Salesforce.com My name is Sumit & I am experienced salesforce.com developer & administrator with experience of 3 year & specialization in the following salesforce aspects:- ~Point-and-click interface and custom Apex and Visualforce code. ~Salesforce customization(instant objects, fields and tabs, trigger ) ~Saleforce App Development. ~Reporting, list-views and Dashboards ~Workflow rules and validation rules ~Salesforce permissions and security ~Integrating Software as a Service (SaaS) CRM and ERP applications ~Integrate Salesforce with websites ~Integrate Salesforce with Marketo Service Description:- Implement and customize new instances of SalesForce Integrate Salesforce with websites Integrate Salesforce with Marketo Set up Marketing Automation Create custom reports and configure dashboards Create Custom Objects, Custom Fields, Page Layouts and Related Lists Create formula fields, field dependencies and automated alerts Configure Validation, Workflow and Approval process rules Manage user profiles, roles, users Migrate and merge duplicate records and perform database de-duping and cleanup Create and manage security profiles (including IP restrictions) Configure Lead Assignment rules Manage data with SF Dataloader and Jitterbit I am terrific team player and a communicator.I pay attention to detail, always prompt and dedicate myself to work. Thank You :)

    $25.00 /hr
    0 hours
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  6. Iuliu Lapusanu

    Iuliu Lapusanu

    Incident Manager / Senior Service Desk Executive L2 / Escalation Manag

    Romania - Tests: 1 - Portfolio: 1

     Creating SOP and working on the Knowledge Base improvement plans. Knowledge articles creation/review (ex. Problem Handling, Call Handling, E-mail Handling).  The Incident Manager role involved taking ownership, investigating, recording, raising and chasing P1 & P2 Tickets that were opened for the German Market by the Customer Service Desk department  As an Escalation Manager my responsibility was to handle customer’s cases or complains regarding either a case or one of our Agents and to solve the issue in a manner where customer satisfaction would be achieved.  Trainer for new employees (50 Agents) .Training and preparing training materials, supervising, creating and correcting tests were part of my responsibilities.  Asset Manager role, my duties were to provide the necessary assets (Laptops , Monitors, Accessories) to new Service Desk Agents  I was involved in the hiring interviews stage by checking German Language level and face to face assessment, welcoming the new colleagues and introducing the company values and presented Customer Service Desk Department responsibilities.  Level 2 IT Agent –Monitoring/Dispatching /Handling the L2 Ticketing queue was one of my responsibilities. Handling cases that were opened by L1 Agents assigned or reassigned to L2 queue, ensuring that we do not breach our SLA’s. Support was offered by Remote control using IT troubleshooting steps and ranged between Office (Outlook, Lync…), Operating systems issues, networking or either internal or open sourced Software.  Coaching L1 Agents as a Floorwalker role that I had from the start of GO Live till 75% of the phase.

    $7.78 /hr
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  7. Oleksandr Arsonov

    Oleksandr Arsonov

    System administrator, DBA, PM ERP/CRM, Cisco, Progrmmer JS, PHP, etc.

    Ukraine

    Responsible, purposeful, team working, tolerant, leadership, initiative, is prone to constant analysis, development and improvement of methods and techniques to work, work fast, but above all the quality criteria and withstand the functional completeness of solutions. Demanding to themselves and their subordinates. In general, there is a strong interest in perspectives (financial and professional), long-term cooperation, dedicated, reliable. Professional skills of system administration, programming, security systems, administration, Oracle (DBA) / OS (Linux, Windows Server), design and implementation of data networks, design and implementation of networks for voice and video (Cisco Call Manager, Asterisk etc.) KEY Cisco Routers, Cisco Switches, Cisco Call Manager, Cisco Call Manager Express, Cisco Engineer, Linux, Unix, RedHat, System Administrator, RedHat Enterprise Linux Advanced Server, RHEL, Gentoo, FreBSD, Delphi, C, C++, Bash Shell scripting, Perl, JavaScript, PHP, HTML, Oracle DBA, Oracle 8i, Oracle 9i, Oracle 10g, Oracle 11g, Oracle Collaboration Suite, Oracle Aplication Server, Oracle Siebel, Oracle E-Business Suite, MySQL, PostgreSQL, MS SQL Server, PL/SQL, SQL, ASM, Billing, ERP, CRM, Apache, IIS, Windows 2000 Server, Windows 2003 Server, Windows 2003 Server R2, Windows XP, BGP, EIGRP, RIP, OSPF, VoIP, DNS, MPLS, IPSec, VPN, PIX, Optical Network, WiFi, ISDN, PRI, FrameRelay, ADSL, SHDSL, G.SHDSL, HDSL etc.

    $15.00 /hr
    0 hours
    0.00
  8. Jessica-Ruth Racine

    Jessica-Ruth Racine

    IT Engineer, Specialist in Cloud Applicatition

    Canada - Tests: 1

    With up to 10 years in IT, Jessica is a real passionnate. Her technical degree in network management combined with an enginering degree in Information Technologies gives her a range set of tools to help you with you IT strategy. From website development, project management, server management to NetSuite implementation and administration, she can help you streamline your entreprise IT Strategy. NetSuite certified administrator. Including scripting and implementation Google apps certified administrator. Enterprise Architect specialized in X-AAS solutions Project management, PCO Server administration for Linux & Windows Wordpress specialist

    $50.00 /hr
    0 hours
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