IT Systems / Desktop Support
Last active: 07/20/2013
Desktop/ Systems Support Specialist with 10+ years of demonstrated success supporting UNIX/Linux, MAC OSX, and Windows environments, primarily within the Post-Production and Broadcast industries at all Levels I, II and III. My technical aptitude expands into networking and systems configurations as well, and is capable of performing additional tasks for clients and projects as needed. Interested in securing a long-term and/or short-term contract opportunities.
SUMMARY/ TECHNICAL SKILLS:
• Operating Systems: UNIX / Linux (RHEL, Suse, CentOS), Windows Operating Systems (8/7/Vista/ XP/ 2000/ 98), Mac OSX (10.8/10.6, 9.5, 8.5)
• Windows Server, 2003, 2008r2, Installation, Configuration, Configuration, Setup. Active Directory, IIS7, Hyper-V.
• Network Monitoring, Automation Tools, Ticketing Software: Kaseya, Casper, Plesk. Remedy, Connectwise, Custom.
• Networking: DHCP, DNS, TCP/IP, RDP, Terminal Services. PC Anywhere, VNC, RDP, TeamViewer, Gotomeeting.
• Installation, Configuration, Patching / Hotfixes: Windows / Mac / Linux. Servers and Clients (WSUS, MDOP, YUM)
• Setting up installing peripherals, network cards, drives, graphics cards, drivers, batteries, power supplies, RAM.
• Network storage and NAS, DAS and SAN Technologies.
• Imaging and cloning OS builds using current software. Ghost, Acronis, Altiris.
• Desktops, Laptops, Smart Phones, Tablets, IPads (Android, IOS, Windows, Blackberry).
• Hyper–Visor Technologies and applications. ,Hyper-V, VMware, Citrix, Parallels.
• Post Production Pipelines and Networks. VFX Technology, Software, Hardware.
• Productivity Applications: MS Visio, Project, MS Office XP, 2003, 2007, 2010, Adobe Acrobat Pro, Google Apps, Symantec Ghost, Symantec Net Backup, Aspara, Shotgun, Asset Management. CRM, Remedy Action Request, Network Associates’ workstation virus protection, AVG, IM software.
• Creative Software- Autodesk Flame/Flint/Smoke, Maya, 3DS Max, XSI, Premiere Pro, Final Cut, Avid, Nuke, Shake, Fusion. Adobe After Effects CS, Adobe Illustrator CS, Adobe Photoshop CS, Adobe InDesign CS, Adobe Dreamweaver CS, Adobe Flash CS, Final Cut Pro, Avid etc...Transcoding / encoding Software - Knowledge of all media formats and codec's for Audio /Visual. Episode, AVS, Cleaner, Adobe Media Encoder, Procoder.