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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Jagjeet Singh

Jagjeet Singh

Labtech, Kaseya, ConnectWise Consultant

India - Tests: 1

Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

88% Job Success
$22.22 /hr
1,843 hours

Amir Ali

Software Engineer/Communication(VoIP,Asterisk,Linux) ERP(CRM) Admin

Pakistan - Tests: 5

I am keen to find position where I can enhance my engineering skills from individual to mutual, and be an effective person. I have excellent computer programming and engineering skills. i want to built my profile with positive feedbacks and strong profile.

$11.11 /hr
1 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Valery P.

Valery P. Agency Contractor

PHP / ExtJS / Web Developer / Zend Framework

Belarus - Tests: 3 - Portfolio: 31

Open to relocation to Europe for a long-term contract. More that 9 years, I participated in many projects with different programming languages, such as Java, PHP, JS, Delphi, C#. Developed and improved many websites, programs, and CMS systems. Also worked on development of few CRM systems. My primary skills: - Operating systems: Windows (all), Linux (Gentoo, Ubuntu, Debian), MacOS. - Programming languages: PHP, JavaScript, SQL, Java, UNIX Shell scripts, HTML, CSS, XML. - Frameworks: Zend Framework, ExtJS 3, ExtJS 4, Phalcon PHP Framework, JQuery, Google Maps API. - Databases: MySQL. - Technologies and tools: JPA, Hibernate, JPQL, RabbitMQ, Maven, GIT, Kount API, Google Maps Distance Matrix API, PayPal API, Fidelity API, USAePay API, API, Froogle API, UPS API, JSON, AJAX, Hadoop, Hadoop MapReduce, HDFS, Hadoop Fair Scheduler, WebDAV, Hibernate, Spring, Apache, CVS, SVN, Tomcat, JBoss, GMF, EMF, DITA, Apache Servicemix, Apache Axis2, SOAP, TestNG, JUnit. - Network and Server: Microsoft Network, XAMP, LAMP, Linux, TCP/IP protocols stack, FTP & HTTP protocols, Active Directory. - Other expert knowledge: PSD to table less and valid DHTML, distributed computing, huge data processing, Eclipse programmer (Plugins, UI, OSGI). - Computer Application: IntelliJ IDEA 14, Adobe Photoshop CS4, Navicat 11, Zend Studio, Eclispe. I like to participate in new projects, especially those ones which allow me to research new technologies and learn new tricks. Now I'm working with solutions for managing big datasets, ecommers, shopping cart, social engine, payment systems, supporting web sites... Looking for long term partnership. Please take a look on portfolio and work history. Thanks.

Associated with: Inquiry Tomorrow inc. Agency

95% Job Success
$40.00 /hr
8,098 hours

Nur-e-elahi Shonchoy

Nur-e-elahi Shonchoy

Expert Web Developer, Designer, LAMP Server Administrator, SEO

Bangladesh - Tests: 10 - Portfolio: 24

A fast, accurate, and reliable worker. I meet deadlines. My name is Shonchoy. I'm a EEE graduate, and a professional web developer and designer from the Bangladesh. Why should you hire me? - Well versed in HTML, PHP, CSS, OOP and MySQL. - Developed numerous sites, blogs and banners for international clients. - Iam workaholic. - Iam available for live communication on Skype and Google Talk. - I let the client decide how to much to pay depending on the satisfaction. - I go the extra mile and add that extra feature to satisfy the client. - It takes me less time to complete the work than the client takes to respond. I can do lot of things but my specialties are: - Dynamic/static and content rich websites - Banner/Logo designs - Domain/host/site/script transfers - DNS, Mail Servers etc configuration - Trouble shooting (CMS/sites/scripts) - Technical support on hosting and tutorials (i.e Bluehost, Dreamhost, Webhostingpad, JustHost, Hostmonster etc)

100% Job Success
$6.67 /hr
291 hours

Abdul Latif

Abdul Latif Agency Contractor

Senior PHP/MySQL, Joomla, Drupal, CakePHP MVC based Web Developer

Pakistan - Tests: 14 - Portfolio: 3

Over the last 10 year, I have developed a wide range of websites Using XHTML, PHP and MYSQL ranging from Content Management System to Ecommerce Solutions. I believe on hard work and exact deadlines for any task Assigned while maintaining the Quality.

Groups: Bluehost Developers and Designers, BoonEx...

Associated with: Infinities IT Solutions

100% Job Success
$14.44 /hr
1,625 hours

Ciprian Micutaru

Ciprian Micutaru

Web Developer - Project Manager - CRO Specialist - CRM Consultant

United Kingdom - Tests: 1 - Portfolio: 25

Hi, I'm Ciprian, currently living in Portsmouth, UK. I own a shinny computer science degree and 5 years of experience as a web developer. In the past 2 years I acquired a new set of skills and the main one is solving online business problems rather than just perfectly executing coding tasks. Don't get me wrong! I love to code, but in the same time I do understand business. One of my favourite questions is: "What is the ROI of this new *feature* ?" As a developer I have 5 years of experience in PHP. I have developed websites using Zend Framework, Social Engine PHP, Wordpress, Prestashop, Opencart. I have successfully integrated the following APIs: Infusionsoft, Expedia, Ontraport, ActiveCampaign, Facebook, Twitter and more. In the past 3 years I worked as a Project Manager and CRO Specialist. I have managed a team of 12 people. Both technical and non-technical. Testimonials: "Ciprian is awesome! He is a great communicator, easy to understand, hard worker, and understands how to prioritize tasks and organize his time. He understands development but can put it into words anyone can understand. A++++" - Frederick Lansky, iChess (, "Ciprian is our go-to guy for just about everything." - Jason Corgiat, LeapGo ( My ultimate passion is to increase the number of sales by using CRO techniques including A/B Testing, marketing funnels, personalized website content (amazon style) and CRMs like Infusionsoft, ActiveCampaign, Ontraport, Salesforce, etc. Long story short: Hire me if you are looking for someone to write you reliable code that will achieve your business goals. Note: if you want to read more ratings and feedback from previous clients, follow these links:

Groups: LoadedCommerce, Pligg...

85% Job Success
$39.00 /hr
546 hours