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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

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On average, 153 CRM projects are completed every quarter on Upwork.


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Time needed to complete a CRM project on Upwork.

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CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Chris Dickson

Chris Dickson

Strategic Data Partners

United States - Portfolio: 1

Strategic Data Partners. Data & CRM not just done but done right. We have a combined 20 years of Data & CRM experience and have the bruises to prove it. The team has worked with companies from around the globe to help them with their most pressing business challenges. We have built out business systems that would eventually grow and scale to support national & global processes. Christopher Dickson has 20 plus years of technology experience. With both an MBA and a Degree in Computer Science he can help you find the right mix of technology for your company. Chris grew up in the trenches of technology starting in the help desk, networking and support arena. He continued to take on increasingly more complex roles focusing on using technology as an enabler for business growth and success. Mandy Collins has over 10 years of experience working with clients such as Comcast, Verizon and Sybase.  Her expertise and experience spans data management, data analysis, reporting and CRM implementation and administration. With her background in designing, developing, and supporting solutions for data analysis and reporting, Mandy has worked with many platforms including Microsoft SQL, Crystal Reports, and the CRM.  Mandy works directly with business units to collect and analyze information and data to present clear analyses and recommendations for strategic growth and success.

$70.00 /hr
0 hours

Anwesh T.

Anwesh T.

System Administrator

Nepal - Tests: 9

Over 4 years of IT experience in Server Systems and Network solutions maintenance and support. Proven track record of installation, configuration and migration of High Availability Windows and Linux servers with different flavors (CentOS, Redhat, Ubuntu, Debian, Fedora, Suse. etc) Linux: LAMP system administration, SSL, MySQL, Postgres, Oracle, Apache, Ngnix, Tomcat, Squid, Proxy, VPN, DNS, Zimbra, Monitoring tools and Alerting system (Nagios, Cacti, MRTG, bandwidthd),Mail Servers(Qmail/Postfix/Sendmail/SquirrelMail),iptables, shorewall, samba, NFS, VSFTPD, SVN Windows: Active Directory, Domain, IIS, MS SQL 2005/2008, WSUS,lync,System Center Monitoring and Alerting system My core competency lies in providing complete support of Server administration and User support,Expert in cloud managanement (Amazon, Rackspace, Softlayer), Router config (CISCO, Miktrotik, Cyberoam, SonicWall), cpanels (ispconfig, webmin, Parallel Plex panel, WHM, Directadmin), bash/perl scripting. I have Developed range of Web Sites using CMS (WordPress,Drupal,Joomla). I have Good Skills in Virtuallization (Virtualbox,Xen,ESXI), VOIP (ELASTIX), PABX(Matrix), windows shell. Vtiger CRM, Sugar CRM, osticket

Groups: LoginRadius

100% Job Success
$15.00 /hr
238 hours

Jagjeet Singh

Jagjeet Singh

Labtech, Kaseya, ConnectWise Consultant

India - Tests: 1

Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

88% Job Success
$22.22 /hr
1,843 hours

Amir Ali

Software Engineer/Communication(VoIP,Asterisk,Linux) ERP(CRM) Admin

Pakistan - Tests: 5

I am keen to find position where I can enhance my engineering skills from individual to mutual, and be an effective person. I have excellent computer programming and engineering skills. i want to built my profile with positive feedbacks and strong profile.

$11.11 /hr
1 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$33.33 /hr
2,422 hours

Valery P.

Valery P. Agency Contractor

PHP / ExtJS / Web Developer / Zend Framework

Belarus - Tests: 3 - Portfolio: 31

Open to relocation to Europe for a long-term contract. More that 9 years, I participated in many projects with different programming languages, such as Java, PHP, JS, Delphi, C#. Developed and improved many websites, programs, and CMS systems. Also worked on development of few CRM systems. My primary skills: - Operating systems: Windows (all), Linux (Gentoo, Ubuntu, Debian), MacOS. - Programming languages: PHP, JavaScript, SQL, Java, UNIX Shell scripts, HTML, CSS, XML. - Frameworks: Zend Framework, ExtJS 3, ExtJS 4, Phalcon PHP Framework, JQuery, Google Maps API. - Databases: MySQL. - Technologies and tools: JPA, Hibernate, JPQL, RabbitMQ, Maven, GIT, Kount API, Google Maps Distance Matrix API, PayPal API, Fidelity API, USAePay API, API, Froogle API, UPS API, JSON, AJAX, Hadoop, Hadoop MapReduce, HDFS, Hadoop Fair Scheduler, WebDAV, Hibernate, Spring, Apache, CVS, SVN, Tomcat, JBoss, GMF, EMF, DITA, Apache Servicemix, Apache Axis2, SOAP, TestNG, JUnit. - Network and Server: Microsoft Network, XAMP, LAMP, Linux, TCP/IP protocols stack, FTP & HTTP protocols, Active Directory. - Other expert knowledge: PSD to table less and valid DHTML, distributed computing, huge data processing, Eclipse programmer (Plugins, UI, OSGI). - Computer Application: IntelliJ IDEA 14, Adobe Photoshop CS4, Navicat 11, Zend Studio, Eclispe. I like to participate in new projects, especially those ones which allow me to research new technologies and learn new tricks. Now I'm working with solutions for managing big datasets, ecommers, shopping cart, social engine, payment systems, supporting web sites... Looking for long term partnership. Please take a look on portfolio and work history. Thanks.

Associated with: Inquiry Tomorrow inc. Agency

95% Job Success
$40.00 /hr
8,094 hours

Nur-e-elahi Shonchoy

Nur-e-elahi Shonchoy

Expert Web Developer, Designer, LAMP Server Administrator, SEO

Bangladesh - Tests: 10 - Portfolio: 24

A fast, accurate, and reliable worker. I meet deadlines. My name is Shonchoy. I'm a EEE graduate, and a professional web developer and designer from the Bangladesh. Why should you hire me? - Well versed in HTML, PHP, CSS, OOP and MySQL. - Developed numerous sites, blogs and banners for international clients. - Iam workaholic. - Iam available for live communication on Skype and Google Talk. - I let the client decide how to much to pay depending on the satisfaction. - I go the extra mile and add that extra feature to satisfy the client. - It takes me less time to complete the work than the client takes to respond. I can do lot of things but my specialties are: - Dynamic/static and content rich websites - Banner/Logo designs - Domain/host/site/script transfers - DNS, Mail Servers etc configuration - Trouble shooting (CMS/sites/scripts) - Technical support on hosting and tutorials (i.e Bluehost, Dreamhost, Webhostingpad, JustHost, Hostmonster etc)

100% Job Success
$6.67 /hr
291 hours