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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Jagjeet Singh

Jagjeet Singh

Labtech, Kaseya, ConnectWise Consultant

India - Tests: 1

Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

88% Job Success
$22.22 /hr
1,843 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Valery P.

Valery P. Agency Contractor

PHP / ExtJS / Web Developer / Zend Framework

Belarus - Tests: 3 - Portfolio: 31

Open to relocation to Europe for a long-term contract. More that 9 years, I participated in many projects with different programming languages, such as Java, PHP, JS, Delphi, C#. Developed and improved many websites, programs, and CMS systems. Also worked on development of few CRM systems. My primary skills: - Operating systems: Windows (all), Linux (Gentoo, Ubuntu, Debian), MacOS. - Programming languages: PHP, JavaScript, SQL, Java, UNIX Shell scripts, HTML, CSS, XML. - Frameworks: Zend Framework, ExtJS 3, ExtJS 4, Phalcon PHP Framework, JQuery, Google Maps API. - Databases: MySQL. - Technologies and tools: JPA, Hibernate, JPQL, RabbitMQ, Maven, GIT, Kount API, Google Maps Distance Matrix API, PayPal API, Fidelity API, USAePay API, API, Froogle API, UPS API, JSON, AJAX, Hadoop, Hadoop MapReduce, HDFS, Hadoop Fair Scheduler, WebDAV, Hibernate, Spring, Apache, CVS, SVN, Tomcat, JBoss, GMF, EMF, DITA, Apache Servicemix, Apache Axis2, SOAP, TestNG, JUnit. - Network and Server: Microsoft Network, XAMP, LAMP, Linux, TCP/IP protocols stack, FTP & HTTP protocols, Active Directory. - Other expert knowledge: PSD to table less and valid DHTML, distributed computing, huge data processing, Eclipse programmer (Plugins, UI, OSGI). - Computer Application: IntelliJ IDEA 14, Adobe Photoshop CS4, Navicat 11, Zend Studio, Eclispe. I like to participate in new projects, especially those ones which allow me to research new technologies and learn new tricks. Now I'm working with solutions for managing big datasets, ecommers, shopping cart, social engine, payment systems, supporting web sites... Looking for long term partnership. Please take a look on portfolio and work history. Thanks.

Associated with: Inquiry Tomorrow inc. Agency

95% Job Success
$40.00 /hr
8,107 hours

Abdul Latif

Abdul Latif Agency Contractor

Senior PHP/MySQL, Joomla, Drupal, CakePHP MVC based Web Developer

Pakistan - Tests: 14 - Portfolio: 3

Over the last 10 year, I have developed a wide range of websites Using XHTML, PHP and MYSQL ranging from Content Management System to Ecommerce Solutions. I believe on hard work and exact deadlines for any task Assigned while maintaining the Quality.

Groups: Bluehost Developers and Designers, BoonEx...

Associated with: Infinities IT Solutions

100% Job Success
$14.44 /hr
1,625 hours

Christian Arsenal

Christian Arsenal

GoAutodial and ViciDial Expert, Tech Support, Administrator

Philippines - Tests: 2 - Portfolio: 4

I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

69% Job Success
$5.56 /hr
3,922 hours

Kashif S.

Get it done reliably.

Pakistan - Tests: 1 - Portfolio: 6

I am fluent in English Language. 1. Delphi 3 - XE7, Firemonkey Win32/Win64, MacOSX, IPhone, Android, Datasnap, DevExpress and all major thirdparty components, Customized Controls Development, C++ Header Conversion, Windows API, COM, ActiveX. Kinvey BaaS Frontend and Backend Javascript development expertise. 2. Visual Studio: C#, VB,, WCF, Silverlight, WPF, Entity Framework and all major thirdparty components. 3. Upgrade from Old IDE versions to New versions. 4. Migration from Delphi to/from .Net and other languages. 5. SQL: SQL Server, Oracle DB, Oracle Forms, MS Access, MySQL, SQLLite, PostgreSQL, Intersystems Cache etc. 6. ERP, Manufacturing System. 7. Systems Programming, Cloud Computing. 8. GUI and Graphics designing. 9. Web sites, Web Applications, HTML, CSS.

100% Job Success
$50.00 /hr
1,924 hours

Andrew S.

Andrew S.

Senior Software Developer

Australia - Tests: 6

I develop scalable, reliable, and secure applications using latest technologies. I provide professional, high-quality maintenance work and enhancements to existing software applications. In my previous roles I was leading a team of software developers based north of Sydney, Australia, working on desktop and web applications for finance professionals. I am now changing direction towards freelancing and self-employment, writing my own mobile phone applications and working on a contract basis with individuals and companies who have software/IT needs that I can meet. I am a highly-skilled professional, with excellent communication skills on both the business side and the technical side. I have well-developed time-management skills and have experience successfully delivering quality software solutions within required time-frames. I will work diligently and effectively for you, on any job for which I am hired. You will not be disappointed. Areas of Specialization: Web Scraping, Database Design, MVC Application Architecture, CRM, Code Optimization, Shell Scripting, Network Administration. High Proficiencies: C++, Java, XSLT, XPath, RegExp, SQL, Eclipse IDE, SOAP/REST Webservices.

100% Job Success
$80.00 /hr
1,189 hours

Abdul Sattar

Abdul Sattar Agency Contractor

Linux Server Administrator

Pakistan - Tests: 5 - Portfolio: 2

Over the last 4 years, I learned very techniques and useful things using MS. Office, Internet Research, Email- Marketing Software, 3-i Taxi Manager (GPS System) for Taxi Services. I have also good Command in MS. CRM, Corel Draw, Adobe Photoshop etc. I have worked with Inbound Call Center as CRO and CSO. Client handling, tasking switching, Customer Dealing, Making Complain regarding service and Register them into CRM also Maintain data in CRM. I have worked in Web Hosting and Email Marketing Company as Support Engineer. Responsibility: Sale / Support Chat , Ticket Resolution, Technical Problem Resolution, Server Management, Server Technical Issue Resolution etc...

Associated with: Star Tech, Sattar051

87% Job Success
$3.33 /hr
1,789 hours

Jeremy W.

Jeremy W.

I get stuff done and I'm smart.

United States - Tests: 6 - Portfolio: 6

For over 10 years, my phone has been the one that rang when something broke or a technical problem needed an immediate solution. Now I've settled in a peaceful valley in Tennessee to regain time I lost with my wife and children. I've been called an Analyst, Server Administrator, Network Engineer, and Director during my career but my core competency is making server software, network devices, and technology work. (This is why I call my consultancy Systemworx) I have configured and fixed Juniper and Cisco firewalls and routers. I have built and rebuilt all manner of Windows Servers I have monitored and maintained thousands of network devices and a CRM webportal that served thousands of users across the US I have wrangled data for financial systems, CRMs, and data warehousing I have implemented mail delivery I appreciate your consideration.

100% Job Success
$55.56 /hr
3,097 hours