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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

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Jean A.

Jean A.

Scripter-Technical support

Belgium - Tests: 2 - Portfolio: 1

10 Years of practical experience from Customer tech Support to Help desk function for the European Commission. AA Sacramento City College. Skilled and experienced in a broad set of products from Software to Hardware Areas of expertise mobile devices and different flavors of Workstations. Will gladly share my experience over an interview. Hourly rate is negotiable

$14.44 /hr
0 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Kenneth Jackson

Kenneth Jackson

Mr Kenneth David Jackson

Australia - Tests: 1

Software Test/QA analyst SDLC expert Systems Administrator of UNIX and VAX/VMS systems Installation setup and management(e.g. educational support and mining) Developer of Technical (Engineering) Software (e.g. Finite Element Analysis Apps.) Experience on several large formal military projects Transaction Processing Systems: Command & Control, Totalisator (pari-mutuel) Experience in data security Can write specifications to ISO9001 standard

$25.00 /hr
870 hours

Edon Abdulovski

Edon Abdulovski

IT/Telecommunications/Video Conferencing/VoIP


IT Engineer focused on Cisco Voice and Video technologies. Experience with Network design and configuration, Windows Server administration and technology writing. Work experience with clients and managers on a global enterprise level. Hold a valid CCNA Routing and Switching and numerous other Cisco and other IT specialization certifications. Contact me for full CV and more details.

$33.33 /hr
0 hours

Jeffry S.

Jeffry S.

Systems Engineer

Dominican Republic - Tests: 16 - Portfolio: 1

My LinkedIn Profile Server Manager in Windows 2000, 2003 and 2008 Server: Domain Admin, Active Directory, domains, control, policies, IIS, etc.. Lotus Notes Domino Administrator Admin Operating Systems Windows XP, Vista, 7. Support for Mac OS Tiger, Leopard, Snow Leopard, Apple. Office 2000, 2003, 2007, 2010 for Windows. Office 2004, 2008 for Mac Telecommunications: PBX configuration, AVAYA Central Manager, Fleet Management, Balckberry, iPhone. Configure all printer models, repair, etc.. Mac Support. Install, configure and use VMWare ESXi, Vsphere and VMWare Workstation.

75% Job Success
$25.56 /hr
0 hours

Samuel S.

Samuel S.

PHP Senior Developer, Linux Certified Engineer

Germany - Tests: 2 - Portfolio: 7

Since 1998 i work as PHP-Developer. I have experience programming in PHP, jQuery, MySql, CSS. I'm also Linux certified (RHCE) and have weekly experience to administrate LAMP-Server. In a volunteer project, I`ve administrate asterisk (VOIP-Server) and create a WebApplication - based on websockets (Webrtc) - to manage the VOIP-Server via Browser. I have professional knowledge and extensive practical experience in different CMS and Shop-Software but i focus Typo3, Magento and Prestashop. Overview my range of skills: - PHP 4/5 - OOP as well, Zend Framework (basics) - AJAX, some expierience with Websockets - CSS, HTML5 - JS / JQUERY - MySQL and whole LAMP platform

$50.00 /hr
2 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours

Timo Tolvanen

Timo Tolvanen


Czech Republic - Tests: 2

Certified IT specialist with over 8 years of experience. Currently focusing on freelancing, interested in IT field but also customer support, content writing and translations (finnish - english, english - finnish). I am experienced freelancer, currently working as a content writer. At the moment I am available for full time work. Finnish native speaker and fluent in english, also basics of spanish and germany. Great people skills, years of experience working with customers and end users in challenging and multicultural environments. My Linkedin profile for more info,

$8.00 /hr
165 hours

Bhushan Kumar Sharma

Bhushan Kumar Sharma

Linux Servers AWS Cloud Hosting Security CPanel Plesk VOIP PenTest

India - Tests: 4 - Portfolio: 14

Since 2001, I have been dedicatedly working with Linux Operating Systems & Open Source. Services Provided ::- Deployment, Configuration, Security, Hardening, Monitoring, Performance Tuning, Troubleshooting of Linux Server Roles AWS – Amazon Web Services Migration of Servers Hosting Panels like WHM/CPanel, Plesk etc Asterisk Dialers, VOIP and Call Center Solutions Customization of Linux Kernel & Distro with Rebranding Faculty of Post-Graduate Degree in Computer Sciences. Firewalls & Gateways Linux HPC - High Preformance Clusters Remote Server Support & Troubleshooting L3/L4 Security Auditing of Servers & Websites Cloud & Virtualization Technical Writing VPN - Site-to-Site, Road-warrior Vulnerability Assessment & Penetration Testing Kayako

100% Job Success
$16.67 /hr
4,014 hours