Cold Callers & Outbound Call Center Representatives

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Post your cold calling project on Upwork and hire talented and polite outbound call center agents to cold call businesses or prospective customers and help generate quality sales leads or schedule appointments. These experienced freelancers will use effective cold calling techniques and strategies, and may even provide their own successful cold calling scripts. They can also arrange sit-down meetings with your company’s salespeople, write new cold calling scripts—or optimize your existing ones—and manage your cold calling software.

Cold calling is a marketing process in which a sales representative contacts potential customers who don’t have an existing relationship with the business using telephone calls, email messages or social network connections. On Upwork, the world’s largest online workplace, you will find friendly cold callers—with excellent communication skills and experience making cold calls—who can send bulk email messages, connect with potential customers through social media networks, or conduct B2C and B2B cold calls on your behalf.

Browse Cold calling job posts for project examples or post your job on Upwork for free!

Cold calling Job Cost Overview

Typical total cost of Upwork Cold calling projects based on completed and fixed-price jobs.

Upwork Cold calling Jobs Completed Quarterly

On average, 871 Cold calling projects are completed every quarter on Upwork.


Time to Complete Upwork Cold calling Jobs

Time needed to complete a Cold calling project on Upwork.

Average Cold calling Freelancer Feedback Score

Cold calling Upwork freelancers typically receive a client rating of 4.27.

Last updated: June 1, 2015
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  1. Sushan Rai

    Sushan Rai

    Customer Service & Support (Tech) E-mail & Chat Support / Data Entry

    Nepal - Last active: 4 days ago - Tests: 3 - Portfolio: 2

    I have interest to work on TECHNICAL : 1. Customer Service / Support - Helpdesk 2. Tech Support & Troubleshoot ( System / Server / Application ) 3. System Administrator 4. Virtualization (Vmware / Citrix XEN / Hyper-V) 5. Operating System (Microsoft / Linux) MISCELLANEOUS 1. E-mail Marketing 2. Data Entry / Typing (89 wpm @ English ) 3. Call Center Marketing / Appointment fixing. 4. Call Lead Management.

    $7.00 /hr
    798 hours
  2. Hemant Kumar

    Hemant Kumar

    Full Time Freelancer Open For Opportunity

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 2

    Capable and self-motivated professional with a strong desire to apply, cultivate, and maximize my skills. I have worked for a BPO for continue period of 25 months and from 1 year i am frequently working on oDesk. My experience and my vast skills are in Data entry, Typing, MS excel, Internet research, Email Handling, Content Moderating, Social media posting, Skype, Teamviewer, Desktop Troubleshooting and Basic of WordPress. I have also ability to streamline and support services from two to fifteen members and also owning team of 5 members in my home office.

    $6.00 /hr
    2,114 hours
  3. Shemeka W.

    $15.56 /hr
    2,557 hours
  4. Marilyn C.

    Marilyn C. Agency Contractor

    Appointment setter, Lead generator,Telemarketer

    Philippines - Last active: 12/13/2014 - Tests: 8 - Portfolio: 2

    Highly motivated freelancer with almost 2 years experienced in outbound calling. specializing in sales and appointment setting.I also work as a sales representative and demonstrator in a networking company. Having a versatile skills and aiming to give good results for every task. My purpose is to provide quality service to my clients.To exceed their expectation and to satisfy them based on my expertise and experiences. To enhance my abilities and have a good work experience as well.

    Associated with: TELEgent

    $7.56 /hr
    1,661 hours
  5. Vanessa Fugaban

    Vanessa Fugaban

    Lead Technical Recruiter

    Philippines - Last active: 5 days ago - Tests: 2

    As a Recruitment Professional, i have 10+ years of experience performing full cycle/end-to-end Recruitment for various positions in both IT & Non-IT fields. For the past 7 years, I have worked extensively on identifying & matching IT candidates for US-based clients, specifically from the Financial/Healthcare/Insurance/Education/Media industries. I am a dedicated & hard working individual who has always worked from the ground up & proven myself in whatever situation or environment i am placed in. As a lead recruiter, i am also experienced with hiring, training, building & mentoring teams of recruiters & sourcers. My specialties include the following areas: Sourcing, Screening, Scheduling, Interviewing, Client Interaction, Closing/Contract Negotiation, Training, Onboarding, Networking, Talent Acquisition, IT Staffing, Database Management, Report Generation, Lead Generation/Sales, Vendor Management, Staff Augmentation, Applicant Tracking Systems (Akken, BigBiller, Bullhorn, Taleo), BPO/Call Center, Executive Search/Corporate Recruitment/Head Hunting, Boolean Search, Monster/CareerBuilder/Dice Search, Employer Branding, Employee/New-Hire Orientation, University Tie-Up Programs, Conducting Job Fairs Recruited for IT positions such as: Cisco/Network Engineers, VOIP/UC Engineers, NOC Engineers, Security Engineers, Wireless/WLAN Engineers, Infrastructure Project Managers, Software Engineers, Java/J2EE Developers, Hadoop Developers, SAP Consultants, Oracle Developers, .Net Developers, Business Analysts, ETL/Informatica/BO/Cognos Developers, Oracle DBA's, QA Testers, Mainframe Developers, Peoplesoft Developers, ServiceNow Admin/Developers & many more. Recruited for non-IT Positions including: Customer Service Reps, Technical Support Reps, Outbound Sales Reps, Finance/Accounting, Support/Operations, Human Resources, Recruitment, Training, Sales, Admin & Public Relations/Marketing LinkedIn Profile:

    $15.00 /hr
    28 hours
  6. Aamir Q.

    Aamir Q.

    Sales Consultant | Operation Manager | IT Services Enabler | Business

    Pakistan - Last active: 2 months ago - Tests: 10 - Portfolio: 4

    Skilled Professional with over twenty years of experience. Strong communication and organizational skills acquired in various companies. Proven ability to implement technology-based solutions for business. problems. Developed policies and procedures for cost reduction and improved efficiencies. Systems Design – IT Security – Strategic Planning – Project Management. Skills  Business Development: Various sectors in multiple countries.  Sales Management: End to End for corporate clients.  Business Process Modeling: Including stake holders.  Project Management: Full Life Cycle.  Operating Systems: Windows (all versions), SCO Unix, Linux Red Hat.  Networking: LAN/WAN/Wireless, TCP/IP suite.  Security: Symantec Enterprise Security Management.  Hardware: Diebold, DELL, HP, Compaq, EPSON, Cisco.

    $33.33 /hr
    185 hours
  7. Gerald Gawat

    Gerald Gawat

    Mr. Gerald G. Gawat

    Philippines - Last active: 1 day ago - Tests: 1

    I am individual with over 6 years of experience in the call center Industry. With that being said I have already developed good communication skills, Mastered being effective and efficient all the time in what I do and Multitask to be productive and provide good numbers to my Client and Employer. On my previous job in Sykes I was a Collections Specialist. We do outbound calls to customers with overdue in their account. We make sure to provide Customer Satisfaction in the process and make sure to end the call with a Solid Payment Arrangement. The job entails a Specialists to have Good and Firm tonality as to not offend and set the flow of the conversation. Good Rebuttals and Reversals is a good skill that I have acquired and that made me overcome strong rejections from Customers. We are set and trained to work in a setup where there are KPIs or Metrics to be followed. Proud to say that I am able to meet them and be well compensated with Bonuses for a job well done. I would be interested for offers for a part time job that I can relate my previous experience. I would be open for offers and be open for negotiations.

    $6.67 /hr
    255 hours
  8. Liana W.

    Liana W.


    United States - Last active: 1 month ago - Tests: 2

    I am highly skilled customer service representative, receptionist, and administrative assistant with a strong background in successful business problem solving and innovative solutions. I have extensive experience with various ranges of hands-on training, along with remarkable customer service capabilities. With my versatile abilities I can offer the ideal difference within your company overall. Accustomed to fast-paced environments where deadlines are a priority and multitasking jobs is my forte, I enjoy challenges along with learning new skills. If you are seeking a qualified and productive individual who looks at challenges as opportunities to learn, then I believe I am the immaculate person for the job. As my résumé indicates, my background includes more than just professional training and skills; it also shows hands-on training and expertise. Some of my key strengths and achievements include: • A hands-on problem solver and critical thinker who can quickly learn new systems, with experience in a variety of office management software systems including inventory management software, Microsoft Office, QuickBooks POS, Infusionsoft, MemberSolutions, Mind Body, and RESUMATE. • Excellent professional verbal and written communication capabilities; brilliant experience with diverse questions as well as situations handled in a proficient high-level of customer support or services, and addressing needs of management or customers. • Exceptional organizational, time-management, and communication qualities with the flexibility and experience required to adapt to rapidly changing schedules and shifting priorities. My administrative abilities, practical knowledge, and hands-on experience are well suited to your goals of your company. I would appreciate an interview to discuss the numerous ways I could assist you in accomplishing your companies’ goals. You may contact me directly, thank you for your consideration.

    $8.89 /hr
    0 hours