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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Last active: 19 hours ago - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,187 hours
    4.90
  2. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 14 days ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $16.67 /hr
    5,679 hours
    4.68
  3. Claudine Culala

    Claudine Culala

    Claudine Culala

    Philippines - Last active: 3 days ago - Tests: 5

    I'm a graduate of BS Computer Engineering and was able to work in different reputable companies. I'm proud to showcase my skills acquired working in a call center industry as a Technical Support Team Leader. I can do the ff: **Data entry; research; technical and customer support; Writer; organizer**

    $3.33 /hr
    237 hours
    4.98
  4. Faith Delos Santos

    Faith Delos Santos Agency Contractor

    telemarketer/advanced technical support/staffing

    Philippines - Last active: 11/09/2014 - Tests: 1

    I am Faith G. Delos Santos, 27 years of age. I am a graduate of Bachelor of Science in Nursing at Central Philippine University. I am a quick learner, motivated and dedicated to get the job done right. I am highly attentive to details and effectively manage tasks simultaneously. I have a strong Communication skills, friendly, professional and very optimistic. WORKING EXPERIENCES Callmatrix Sales and Marketing Simon Ledesma street, Jaro, Iloilo City March-June (2010) Callbox Sales and Marketing Solutions M.H. Del Pilar Street, Molo, Iloilo City August 23,2011-January 4,2012 Telemarketer SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Teleflora's Ramp for Valentine's Day January 23,2012- February 18, 2012 Customer Representative SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Parlance Dept. February 20,2012-Present Customer Service Representative Advanced Technical Support

    Associated with: VWP Manpower Agency

    $5.56 /hr
    82 hours
    5.00
  5. Elven kiel L.

    Elven kiel L.

    Web Application Developer / Programmer

    Philippines - Last active: 19 hours ago - Tests: 10 - Portfolio: 4

    I am a programmer focusing on web based application development. I have almost 4 years of experience in HTML, CSS, PHP, MySQL, jQuery and AJAX. I mainly do websites and other web based applications. I also developed information systems to clients, some using the Java Desktop Application, mostly using PHP Scripting and I am seeking good career development opportunities where my capacity and expertise could be better utilized for the elevation of the organization and me.

    $10.00 /hr
    0 hours
    0.00
  6. Lou Golar

    Lou Golar

    IT Support

    United States - Last active: 02/17/2012 - Tests: 2

    I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

    $13.33 /hr
    0 hours
    0.00
  7. Rajesh Maurya

    Rajesh Maurya

    System Administrator

    India - Last active: 2 months ago - Tests: 7 - Portfolio: 2

    1.Install all new hardware, systems, and software for networks. 2.Install, configure, maintain network services, equipment and devices. 3.Supports administration of servers and server clusters. 4.Manages all system back-up and restore protocol. 5.Plans and supports network and computing infrastructure. 6.Perform troubleshooting analysis of servers, workstations and associated systems. 7.Documents network problems and resolution for future reference. 8.Monitors system performance and implements performance tuning. 9.Manage user accounts, permissions, email, anti-virus, anti-spam. 10.Good knowledge of networking essentials. 11.Oversee software and network security. 12.Strong analytical abilities and professional office experience

    $5.56 /hr
    0 hours
    0.00
  8. Angelie Belotindos

    Angelie Belotindos

    Administrative Assistant/Customer support/ Database Management

    Philippines - Last active: 2 months ago - Tests: 3

    I am Angelie Belotindos,a newbie here in Odesk finding work and Opportunity. I have 2 years of experience in Administrative Assistant in Secured Manpower Agency . I am willing to soar high in any job responsibilities . I am also Freelance Real state Agent here in Philippines in Agusan Del Norte and Davao City. I can provide e-mail, manage files and phone support ,data entry , Communicating with target audiences and managing customer relationships,Evaluating marketing campaigns ,Maintaining and updating customer and will do everything I can to delight your customers and client. I am a full-time freelancer and can work any time.

    $5.00 /hr
    0 hours
    0.00
  9. Roman S.

    System and network administrator

    Russia - Last active: 19 days ago - Tests: 2

    More than 10 years of making rock stability systems. Over 5 years of supporting dedicated servers (more than 300). Microsoft certified IT professional (2003 - 2008 -2012, ISA-TMG, Exchange, all services), Unix expert (Debian/Ubuntu, CentOS/Redhat prefer), MacOS administrator. Good skills in virtualization (Hyper-V, Xen, VmWare etc), VoIP (asterisk, mera, 3cx) MCTS: Microsoft Windows Vista, Configuration MCITP: Enterprise Support Technician on Windows Vista; MCTS: Windows Server 2008 Network Infrastructure, Configuration MCTS: Windows Server 2008 Active Directory, Configuration MCTS: Windows Server 2008 Applications Infrastructure, Configuration

    $14.99 /hr
    0 hours
    0.00
  10. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Last active: 6 days ago - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $20.00 /hr
    3,479 hours
    4.97