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Last updated: October 1, 2015
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Mohamed Adly

Mohamed Adly

Network Engineer(CCNP,CCIP,CCIE Written,JNCIA)

Egypt - Tests: 5 - Portfolio: 3

An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies(CCNA ,CCNP,CCIP,CCIE written,JNCIA) and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and a up to date networking consultancy service to both colleagues and clients. Now looking for a new and challenging network engineer position, one which will make best use of my existing skills and experience and also further my development. --- Cisco--- Cisco 1700 Cisco 2500 Cisco 2600 Cisco 3800 Cisco 7200 Cisco 877 Cisco ASR 1001 Cisco 800 Cisco 1800 Cisco 1900 Cisco 2800 Cisco 2900 Cisco 3900. Cisco 7600 .. --- Juniper--- M7i, M10i & M320.J6350

75% Job Success
$20.00 /hr
115 hours

Thang Nguyen

Thang Nguyen

Computer and Networking Technician

United States - Tests: 3

I can offer you more than eight years of experience managing communications for top-tier Help Desk Support /Customer Service / Technical Support firms, excellent project-management skills, more than 3 years as a Field Tech and several years as Computer Repair Specialist and Networking , I havea great eye for detail, all of which should make me an ideal candidate for the job • I enjoy engaging in meaningful discussions with and helping people I don't know • When faced with a number of demands, I can keep a positive, "can do" attitude • I Am intimidated by web technology, learning new things, or short bursts of intense work periods

$44.44 /hr
92 hours

Marichu S.

Marichu S.

Certified CISCO, MCP/Network Engineer

Philippines - Tests: 9

Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

100% Job Success
$6.00 /hr
437 hours

Raja M.

Raja M.

Technical Support Engineer

India - Tests: 2

Over the last 8 years I have worked for 2 prominent Tech Support company providers working in a enterprise environment more recently I have been involved in training and support. I am familiar with all Windows operating systems, troubleshooting computer hardware/software faults,viruses TCP/ IP Networking Protocols Carrying strong technical troubleshooting skills in the following areas. 1) Windows Client and Server Operating System 2) Networking, including Routing and Switching 3) Microsoft Server Technologies, including MS SQL Server, MS Exchange and Active Directory 4) Symantec Backup Exec 10.x/11.x/2010/2012/2014 5) Symantec Endpoint Protection 11.x/12.x

$6.67 /hr
143 hours

micah gutierrez

micah gutierrez Agency Contractor

Technical and Customer Service Manager

Philippines - Tests: 2

Experience, Work Quality, Efficiency and Excellence. I can offer 8 years of my experience in Customer Relation/Handling. As a company officer I work with quality and efficiency. I get high caliber job done at the earliest possible time. I have the passion to work towards excellence. As an Evaluator, I make sure that every product/service that we provide meets and satisfies each and every client. I maintain professional and positive influence towards my subordinates, these shows on their attendance and work hours. The teams that I have handled always top Resolution, CCI Surveys and NPS Ranking. Proper root cause analysis, appropriate action plans, constant monitoring and follow through are keys to achieving this level of performance.

Associated with: Help2Hire Business Solutions

$5.00 /hr
290 hours

Sandra Santos

Sandra Santos Agency Contractor

Outstanding Technical Support, Virtual Assistant, Mobile App Reviewer

Philippines - Tests: 1

With over 10 years of competitive experience in customer service field and exceptional skills in technical support. Delivered accuracy and efficiency in the Virtual Assistant, Social Media specialist, research/data entry analyst, mobile app reviewer and lead generation roles. Has mastered email and phone communication etiquette.

Associated with: Trendy Virtual Staff

92% Job Success
$6.67 /hr
886 hours

Muhammad Bilal

Muhammad Bilal

System/Network Engineer


I have over 3+ years of experience in System and Network Engineering and hold different Microsoft & Cisco certifications like MCSA-2012(Microsoft Certified Solution Associate), MCSE Server Infrastructure (Microsoft Certified Solution Expert), MCP (Microsoft Certified Professional),MS (Microsoft Specialist), MCSA Office 365 (Microsoft Certified Solution Associate), CCNA (Cisco Certified Network Associate) also have training Certifications of CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional), MCITP(Microsoft Certified IT Professional),RHCSA(Red Hat Certified System Administrator) from Corvit System Lahore. My key competencies are given below: • Experienced with Windows 2003/2008 Active Directory design, installation and deployment of enterprise-wide Group Policies using Active Directory components • Installing & Configuration of DHCP, DNS, Active Directory Roles, Permissions, Group Policies in Server 2008 • Installation, Configuration & Managing of 2 BizzBox ERP Solution also Configure E-mail Server in 2 BizzBox • Managing different Company Website(English & German) in PHP & HTML5 Coding Using Dream viewer • Configure & Manage IT Inventory Software • Good Understanding of Forti GATE Firewall 60 • Installing, Configuration & Managing PfSense 2.1 • Complete Training & Implementation of ISO 27001:2005 For Varification please check this link Microsoft Varification link: Transcript ID: 1143535 Access Code: Bilal123

$8.00 /hr
0 hours

Abd-Elrahman Hanafy

Abd-Elrahman Hanafy

Network and Systems Engineer

Egypt - Tests: 6

I am Microsoft System Engineer with a good information security background. I have a Solid experience with Microsoft Infrastructure windows server including Active Directory, CA, Hyper-V, DHCP, DNS, IIS, ISCSi, WDS, WSUS, Group Policies and clustered high availability environment. I have the ability to monitor, design and administer Microsoft System Center Operations Manager 2012 (SCOM) in different environments. Also I have LAN/WAN troubleshooting skills, supporting end-users solving issues related to windows operating systems, Applications, ADSL and different network problems with an excellent customer care skills. Currently, I am working as Microsoft Systems Support Engineer at ECC Solutions. My role is focused on Installing and configuring computer systems, Troubleshoot hardware/software faults, monitor the whole data center computer systems stability. For enhancing my technical knowledge I designed a small home lab based on virtualization so I can practice on it. Previously, I gained technical and customer service experience working at ISP Company (TE-Data) I passed MCIT information security scholarship in February, 2015. I am now Microsoft Certified Solutions Expert (MCSE) , Cisco Certified Network Associate (CCNA) and Certified Ethical Hacker (CEHv8).

88% Job Success
$10.00 /hr
29 hours

Laura-Lynn Goodridge

Laura-Lynn Goodridge

Customer Service / IT Technician

Barbados - Tests: 1

My name is Laura-Lynn Goodridge, I am 42 years old and a single mother of one child. I have recently worked as an Exchange Technician at Northpoint Consultants as a contractor for LIME. Previously I have worked at Cable and Wireless (trading as LIME in the Caribbean), for about 12 years. Starting from Customer Service Agent working in the Contact Centre, to a technician doing 2nd level tier 2 support for Barbados and approximately seven other countries. I am interested in any vacancies that may exists in your organization that I might qualify for. As a Customer Service Agent, I have gained knowledge in the various skillsets of the Company as regards internet, mobile, telephone faults, provisioning and billing, directory enquires and small aspect of operator assistance. Having multitasked with those skillsets in the past, it has benefited my current role as it allowed me to be able to handled additional queries customer may have. During this period I have sought to improve myself by doing courses such as Management courses with the aim of progressing within the company. In my most recent role, I have the opportunity to address a customer fault, analyse that fault, using Network tools available to troubleshoot that fault, this would involve in the background, resetting, rebuilding, reconfiguring customer services. It also involves but not limited to providing support to Customers and the Contact Centre Staff, Liaising with the Engineers, BOSS office, Workforce Management, to ensure the provision of quality service to the customers. This is done not only for Barbados, but for seven other countries as well. As a contractor I worked on the Fibre to the home project, providing phone , internet and television service. I am currently pursuing studies in CCNA with the intention of improving my technical skills. I believe that my time and experience with LIME, will equip me to assist you in fulfilling your goal of enriching people’s lives. I am available for interview at your convenience and I would like to thank you in advance for consideration of this application and look forward to meeting with you.

$6.00 /hr
0 hours

Donna G.

Donna G.

IT Consultant/Operations Manager for Technical Support/BDAM

Philippines - Tests: 8 - Portfolio: 9

A Dell and a Microsoft Certified Technician for Windows Server 2000 with expertise on Migration, Active Directory Configuration, Agent Upgrades, User Profile Creation with Microsoft Exchange, Kerio, Cloud and other related issues. A Professional IT who has been trained intensively with software and hardware troubleshooting and has an exemplary level of experience and expertise to handle complex concerns which includes Virus Removal (Remote Access), Correcting complicated PC errors, Network Configuration, optimization, tweaking, MS Outlook and Quickbooks repair and set up and any issue related to computers. As a Technical Consultant for 13 years, believing on the concept of always going beyond an extra mile for each client in providing service can consistently provide exceptional results.

60% Job Success
$16.67 /hr
1,023 hours