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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,769 Administrative Support projects are completed every quarter on Upwork.

1,769

Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: September 1, 2015
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  1. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $18.00 /hr
    3,479 hours
    4.97
  2. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $30.00 /hr
    8,475 hours
    5.00
  3. Andrei Volkov

    Andrei Volkov Agency Contractor

    Linux specialist (Sec/Opt/Dev, C/Perl/Python/PHP/BASH)

    Belarus - Tests: 5 - Portfolio: 13

    Important: ------------------- Enhanced shield of your Web application with mod_security! Should be always. It is task #1 after installation ANY web application! ------------------- About Me and more: ------------------- I have over 16 years of work experience with Linux systems. This is the list of software and technologies with which I deal. This list is not full and expands day by day. I always can find right decisions if I found some problems. And I am always interested in looking for mostly economical and productive solutions. Of course, Cpanel, WHM, Webmin, Plesk .... I know how are working these web-wrappers and I support their. I can will tune and to make the checking of these wrappers. But that more important !! I can work without this))) Directly use configuration files of services and etc etc. Usually, it is better way on dedicated servers. ) TCP, IPv4 , IPv6, IPX ... - WiFi, WEP, WPA, WPA2 ... - SElinux, Apparmor, Smack, Tomoyo ... - LAMP ( Apache, Nginx, PHP, Perl, Mysql, Mongo), REDMINE ... - Cpanel, Zpanel, ISP ... - MySQL clustering and replication DNS servers ... - SENDMAIL, EXIM, POSTFIX (POSTFIXADMIN,MYSQL,DOVECOT,POLICYD) ... - HPC system: Torque, Maui, Moab for HPC clusters, Infiniband, FC interconnect, iSCSI, SCST, DRBD, OFED, OPENMPI ... - OpenLDAP ... - VPN with OpenVPN, PPTP, StrongVPN ... - Nagios, Zabbix, Ganglia, OSSEC ... - SVN, CVS, GIT ... - KVM, Xen, OpenStack, Proxmox ... - NBD, RAID, LVM ... etc etc During these years I have been in a large number of tasks related to administration of network devices, as well as with simple and complex server systems. I manage servers for the HPC tasks and for network infrastructure of Internet and Intranet - DNS,DHCP,*FTP,HTTP(S),MAIL etc etc. The main goals - the monitoring of the performance and the security. I also implement tasks of data backup and troubleshooting, support for the users. I have comprehensive work skills with systems based on Debian, Redhat, CentOS, SLES, OpenSuse. I've got more than 8 years of experience in developing the different software with use of C, Perl, Python, Bash, HTML on system and user levels. For example, very important skill in developing and the modification of RPM packages (rpmbuild, rebuild, kernels), custom kernels and etc etc. ------------------- Often: ------------------- How the standart service for VPS's and VDS's projects and dedicated servers: IDS, IPS, the control of contents of log's files, the control of load of the cpu, the memory, the hard disks; the backups of the databases and the files; install or update software, consultations. Emergency call via sms to cell phone. ------------------- STOP Windows and U/K/buntu etc. TIPS WITHOUT PAYMENT: ------------------- 1. VERY OFFTEN: IF YOURS WP WAS HACKED 1. disable plugins 2. execute # diff -r dir1 dir2 3. repeat for plugins if you have last version of WP code: ~ 80% cases - problems: plugin low quality (look on author: from where and who is) ~ 15% cases - problems: theme low quality (look on author: from where and who is) ~ 5% 0day of WP also you need disable all shell function in php and enable suphp/suexec modes. STOP Windows and U/K/buntu etc. TIPS WITHOUT PAYMENT: ------------------- 1. I am getting a lot questions about reliability and quality distributives/clones Ubuntu. Results on practice - Ubuntu clones - worst for server. It is truth. If you $buntu guy, I can't help you right now. I only can recommend Debian way for server. =============== 3. Nginx of course is good program. For small/middle vps. But in serious projects - apache. Nginx will be suitable for frontend. It is only practice. Always for all web application should be mod_security module. Firewall of level of web application on 7 level of OSI. Each web application/site should be under own user in environment of vps or on dedicated servers. =============== 4. By topic Wordpress. For optimisation services of OS , namely system IO(type of disks or partitions) and DB(type of engines of tables), need to use empty installation (default variants). Most problems of work WP contains in itself - customized plugins or themes. For analyze pages need begin with such services as http://gtmetrix.com. =============== Sunday - day of rest. Or in emergency case - payment with double rate. best regards, Andrei odesk.by / upwork.link PS: With love from USSR. ;-)

    Associated with: UPWORK.LINK

    $16.00 /hr
    1,018 hours
    4.98
  4. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  5. Pamela rose C.

    Pamela rose C. Agency Contractor

    Online Mktg,eCommerce,SEO and SMM Proj Manager,Experienced VA

    Philippines - Tests: 4 - Portfolio: 13

    Working for a number of years helped me develop an exceptional attention to detail, have outstanding interpersonal skills and the determination to get tasks done. My objective is to obtain a position that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and professional advancement.

    Associated with: Online VIP

    $16.67 /hr
    1,679 hours
    4.83
  6. Reynan B.

    Reynan B. Agency Contractor

    Expert Graphic & Web Design/HTML/CSS/Responsive

    Philippines - Tests: 3 - Portfolio: 39

    Im FAST, PRODUCTIVE, CREATIVE & AWESOME Web & Graphics Design expert with years of experience and creative flair. You can check out my profile portfolio for your reference. I work seriously on serious clients : ) My weapons: Photoshop, Dreamweaver, Adobe Muse.

    Associated with: B2 Digital Marketing Agency

    $10.00 /hr
    1,412 hours
    4.78
  7. Jose aldie C.

    Jose aldie C. Agency Contractor

    Professional Administrative Support & Classified Advertiser

    Philippines - Tests: 8 - Portfolio: 2

    Looking for a long term job that directly commensurate my skills and experiences. Technically inclined and detailed oriented personality. I have an excellent computer literacy skills and can follow instruction as stated. I have an initiative and can work with less supervision. Able to multitask and met set deadlines. Excellent attention to Details and delivers Quality and Professional Services. Client's Satisfaction is the number one Priority. As a Mechanical Engineer by profession, I can deliberately able to innovate, enhance and optimize the existing system at a certain calculated risk. Accurate interpretation of instruction and execution. Able to handle a team and highly organized with strong leadership capability.

    Associated with: FireData

    $11.11 /hr
    3,792 hours
    4.88
  8. Mary B.

    Mary B.

    Hiring Manager, Data Entry Specialist and Web Researcher

    Philippines - Tests: 6 - Portfolio: 6

    I am looking for an opportunity to earn decent extra money with use of my acquired skills and abilities in: e-Commerce, Data-entry, Web research, Adobe Photoshop, Microsoft Word, Excel, and PowerPoint, PC Hardware and Software related troubleshooting, Computer networking. I have Administrative experience and have a typing speed of 80wpm. I have also gained a high mastery level in the Help Desk Analyst Boot Camp in Dubai UAE as Operations Coordinator cum Contact Center Agent. I am a proactive, highly reliable, efficient and very determined person. Efficiency and quality-work is what I offer to maintain trust and satisfaction.

    $8.00 /hr
    8,480 hours
    4.96
  9. Mariam S.

    Mariam S.

    Project Manager/Team Lead & SMM Expert

    Pakistan - Tests: 11 - Portfolio: 4

    I am a very committed and motivated individual with the right mix of attitude and abilities which makes me an asset for any organization. I am loyal, efficient and focused as far as my work is concerned and always try to do my very best. My education and skills make me a qualified contender to work with any great organization. In 1.5 years that I have worked on Odesk I have proved myself to many clients and have built strong work relationships with them based on my proven skills and honesty. I have been associated with many important projects and did my best while learning a lot from my employers which helped me grow and increase my skill base tremendously. . I have my own blog about Beauty, Fashion and Lifestyle for various magazines along with my own website www.mariamshahjahan.com. My priorities are: 1- Loyalty towards the company. 2- Promptness in completion of my assignment along with due diligence. 3- Adding significance and value to any organization that I am associated with. I produce top quality work whether working individually or as a team member. I am interested in positions where I can further enhance and develop my skills.

    $6.67 /hr
    6,315 hours
    4.85