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BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 11 BPO Call Center projects are completed every quarter on Upwork.

11

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: August 1, 2015

Popular BPO Call Center Searches

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  1. Gunjan Saxena

    Gunjan Saxena

    Client Technical Support Specialist and IT Helpdesk Specialist

    India - Tests: 7

    Result Oriented professional with 7+years of experience as a Technical Support Officer and IT Helpdesk Specialist. As a Technical Support Office I was providing chat, call and email support. Well versed with ticketing tools like Remedy and Oneview. Specializes in handling Active Directory, Servers, MS Exchange, Citrix, Wireless, XBox, Play stations, Iphones, Ipads,MS Office, Windows and MAC related issues. I also have exposure to Remote Access tools like Logmein, TeamViewer, GotoAssist.

    $5.56 /hr
    0 hours
    0.00
  2. Md Nazim Uddin

    Md Nazim Uddin

    VOIP/IP-PBX/ Contact Center/ expert IT Professional

    Bangladesh - Tests: 1

    I’m high‐performing, strategic‐thinking and highly skilled professional with more than eight years’ of experience in Information Technology & Telecommunication sector. I’m adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. Well‐versed in all phases of projects, including defining plan, implementation and quality assurance. Enormous experience on Contact Center technology process, policy, operation & administration, IP Telephony & Unified Communication & Video conferencing deployment, network design, IVR call flow design, business automation, writing technical documents, user manual etc. I also equipped many other IT domain specially Unix & Solaris, Windows servers, PHP, Mysql, Switch & router configuration & Avaya products. I would be immensely delighted to help individual, organization or society. I believe I could solve any complex, technological problems in my domain that challenge my intellect and fire my imagination. My Core Competencies: - Avaya Contact Center solution - Avaya IPT & Unified Communication - Avaya IP Office - Avaya & Cisco Video Conferencing - Cisco switch & router configuration - Installation and administration of Linux - Windows Server installation & administration - IIS & Tomcat configuration - Linux Shell & VB script - Expert on SQL (MS Sql & Oracle DB) - Programming language (Java, Visual Basic & PHP) - Expert in MS office suite

    $35.00 /hr
    35 hours
    4.65
  3. Lhea Venice Bancoro

    Lhea Venice Bancoro

    Hardworking Freelancer & VA

    Philippines - Tests: 4 - Portfolio: 2

    I am a college graduate of Computer Science majoring Network Administration. I am very familiar with basic computer applications such as Microsoft Excel, Powerpoint, Word and the like. I've also had Supervisory skills wherein I was a Team Leader in a BPO industry for 9 years handling Customer Support for Phone, Chat and Email for the NA/EMEA regions. I've also handled Escalation/Tier 2 during my Supervisory position. I'm also good with web research, data entry and a travel blogger very familiar with technical writing. I'm also hardworking and easy to train when needed. I was also a Virtual Assistant of a Publishing company from my previous online job which entails publishing kindle books for Amazon. The job includes formatting and book conversion as well as training and managing writers.

    $4.50 /hr
    112 hours
    4.76
  4. Potcholo Pagatpatan

    Potcholo Pagatpatan

    Technical Support Specialist

    Philippines - Tests: 5

    I have been working with different tech companies for more than 10 years and I'm proud to say that I have gathered a lot of experience ranging from software and hardware troubleshooting (laptop and desktops) add to that server and network management. I'm also very confident in using different remote tools from remote desktop protocol within windows to third party applications such as Teamviewer, webex, gotoassist, logmein etc. With all this experience I have also had the chance to support clients from different parts of the globe from ASIA, Europe, Canada and the United States. I also had the chance to speak to different levels of clients ranging from home consumers to Enterprise users up to IT managers.

    $4.44 /hr
    0 hours
    5.00
  5. John Edals Asuncion

    John Edals Asuncion Agency Contractor

    Expert experience as customer service representative

    Philippines - Tests: 10

    Customer service management where my experience can be utilized to improve customer satisfaction. Create integrated strategies to develop and expand existing customer sales, brand/product evolution, and media endorsement.

    Associated with: DPA Business Solutions

    $7.78 /hr
    650 hours
    4.21
  6. Jeffrey J.

    Jeffrey J.

    Customer Support Expert with Zendesk Experience, Subject Matter Expert

    Philippines - Tests: 9 - Portfolio: 1

    I am experienced in Customer Handling in both Customer Service and Technical Support in different line of business such as phone, email and chat with 6 years of professional contribution. I have extensive fluency in speaking & accuracy in writing English. I've been in the BPO Industry for 6 years in total. Goal: My goal is to gain long-term clients. I always put my optimum and unparalleled output in every project that I do. For me, it's providing the best level of creative services and delivering quality results at a reasonable price. Specialties: • Efficient in using Microsoft Applications (Word, Excel, Powerpoint) • Advance skills in Networking • Excellent in both written and spoken English • Excellent Live Chat Operator • Planning, Execution, Management & Supervision • Flexibility and Adaptability with any required environment. • Co-operative and ability to working in multidisciplinary team. • Team player • Ability to work under tremendous pressure. • Excellent time management. • Proactive nature and readiness to take actions to influence events. • Decision making capacity in emergency scenario.

    $5.56 /hr
    554 hours
    3.00
  7. Adam Horn

    Adam Horn

    Implementation Consultant

    United States - Tests: 1

    Connecting end-users with your solution. Whatever it takes to successfully on-board a new solution or upgrade, from developing and delivering training to configuration to meet your clients needs. My goal is to relate the application to the person who will be using it every day, and do this in such a manner that is efficient and unleashes the potential of the product. I can either manage small projects or work with a team for larger engagements, and am also willing to travel to client sites.

    $138.89 /hr
    0 hours
    0.00
  8. Korie B.

    Korie B.

    Support Specialist International

    Jamaica - Tests: 6 - Portfolio: 1

    Profile: • Excellent communication skills demonstrated by ability to work with people of diverse backgrounds. Quickly establish rapport with clients. • Experienced in providing written and oral presentations. Special Skills: • Highly proficient in the use of Microsoft Office Suite (Word, Excel, Access, and PowerPoint), Desktop Publishing, HRMIS and Peachtree Accounting Software • Account Acquisition & Retention • Cold Calling & Telephone Sales • Marketing via Social Media Qualifications/Education • Certificate in Inventory & Warehousing, HR Dynamix [2013] • Certificate in Marketing & Sales, University of the West Indies Open Campus [2010] • Certificate in Events Management, University of the West Indies Open Campus [2009] • NCTVET Supervisory Management, [2009] [Develop Professionalism and Lead Work Team, Mastering the Art of Human Relations Skills, Conflict Resolution, Time and Stress Management, Managing for Success] • Advance Microsoft Office Application (GPA 4.3), Mgmt. Institute for National Development [2007] [Advanced Microsoft Word, Excel and PowerPoint]

    $8.00 /hr
    0 hours
    0.00
  9. Kenneth  John Valdez

    Kenneth John Valdez

    Data Entry/ Web Researcher/Admin support/Virtual assistant/Auto cad

    Philippines - Tests: 3 - Portfolio: 1

    -Data entry -Expert in Microsoft excel -Excellent English communication skills -Business oriented Data entry Analyst - Web Research Expert -Database Administrator -Great communication skills and passion to my work on different personality -Engineering related jobs -Auto cad drafting -Engineering plan computations and analysis. - Customer service, web researching and telemarketing. - Possess good leadership skills - Knowledgeable in outbound and inbound processing - Knowledgeable in computer and internet applications - Can produce great results within a given time - Quick learner and can easily cope with changes - Flexible and great at multitasking - Possess good organizational skills and time management

    $3.00 /hr
    5 hours
    0.00