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Business Coaching Upwork freelancers typically receive a client rating of 4.88.

Last updated: October 1, 2015
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Aristotle F.

Aristotle F.

Customer Service Advocacy

Philippines - Tests: 4 - Portfolio: 1

I am a Computer Engineering graduate with 10 years experience in the BPO industry. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations mainly for Customer Service, Client and Project Management, Process Improvement, Sales, CSAT and RMA. I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support.

Groups: Pro Customer Service

$10.00 /hr
7 hours

Ana Besteiro

Ana Besteiro

Information Manager

Portugal - Tests: 9

Information Manager by drive and instinct I have a passion for writing and teaching. I've done a lot of diferent things in my professional life. I´ve been an Account Manager, i've worker with IT, i've tought English, I've been a Yôga Instructor and I've managed my own school. The information sector is clearly the one I prefer working on, evaluating information, giving it a structure and assuring it's long life is what I do. I've been involved in huge data-entry projects, I've prepared a company for it's ISO 9001 certification, writing the procedure's manual and redefining tasks and times, all this was developed in parallel with an Intranet built with Plone that allowed all participants to be informed and perform it's task along the process. I'm kind of a computer lover and I'm familiar with most common tools and programs. The ones I don't know, I learn. My 17 years of experience gave me a lot of tools that I use proudly. I'm a native Portuguese, and I speak English and Spanish fluently. I also understand and read Italian and French. I'm always enthusiastic about an edge project, that is challenging and different.

Groups: BigCommerce

100% Job Success
$16.67 /hr
6,377 hours

Tejas Subrahmanya

Tejas Subrahmanya Agency Contractor

Strategy Consultant

India - Tests: 4

A versatile individual with industry and academic experience, comes with expertise in developing strategic plans, recruitment, payroll administration, plan compensation and benefits programs, develop and implement performance management systems, project management, handle employee relations and involve in planning and executing teaching assignments. Projects handled 1. ERP Application for a well known Not for Profit Company in Shimla 2. HRIS for a leading animation studio in Hyderabad 3. Implement a Performance Management System for a leading network and system integration company in Hyderabad 4. Business Development for HR consulting, signed up leading software companies in Hyderabad for offering HR consulting services

Associated with: Surajaya Consultants

86% Job Success
$22.22 /hr
7 hours

Chelli Giovannini

Chelli Giovannini

Ambitious, Conscientious, Hard Working!

United States - Tests: 4

My objective is to obtain a position as a virtual assistant where I can telecommute and earn a paycheck. I have been an administrative assistant/secretary for over 10 years and I have very diverse experience in several fields as well as extensive computer software training and above average experience with computer hardware. Being an assistant or secretary is what I enjoy doing the most. I exhibit very strong customer service and organizational skills. I take pride in my multi-tasking abilities and am a self-starter. My skills include experience (maintenance, implementation, training), Certified Microsoft Suite (2002). I have all the equipment needed to run an office from home.

$6.67 /hr
221 hours

Christopher Clark

Christopher Clark Agency Contractor

Infusionsoft Specialist & Google AdWords Expert

United States - Tests: 6 - Portfolio: 25

Need a professional WHO'S actually DOUBLED Client*s SALES? Click the links below to SEE. Google AdWords Case Study A Google AdWords Case Study B 1. 2. Leverage 7000+ hours cumulative learning of Sales, Marketing, Personal Development, and Leadership from 14 years as a U.S. Marine, and 3 years as a Drill Instructor to help you grow your business faster, quicker, and easier. What are you waiting for? Hit the "Hire Now" or "Message" button and let me do the "heavy lifting" for you.

Associated with: Strictly Business Agency

96% Job Success
$123.14 /hr
239 hours

Adriana H.

Adriana H. Agency Contractor

MS Excel, MS Access, VBA VB Developer, Coaching, Translator

Indonesia - Tests: 6 - Portfolio: 8

Please see this entire post and my Clients Review to get an idea of my abilities. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). +++++++++++++++++++++++++++++++++++++++++++++++ Having advance degree in Mathematics and Computer Science. For the past 15 years I utilize Excel and Access with a heavy emphasis on Visual Basic for Applications (VBA) to develop custom solutions so that non-technical users can perform more complicated tasks both quickly and without error in a user friendly environment. My range of service include: VBA macro script* --- for automation of tedious, multiple processes and enhanced functionality Excel* --- Designing dashboards for highlighting key indicators --- Using formula to enable user comprehend data efficiently --- Designing excel template for accurate and effective capturing of information --- Using form controls to make spreadsheet appear and function like an application --- Formatting sheets to make them interesting Access --- Database design* --- Query design* --- Data analysis --- Form creation* --- Reporting* *indicates expert level or higher skill ability +++++++++++++++++++++++++++++++++++++++++++++++ I'm interested in helping any business to automate YOUR back end business process utilizing MS Excel and or MS Access for efficiency and yet keep it user friendly for non-technical user. If you need training for Excel or Access problem, I can provide them, because coaching somebody from zero to something is my passion too. Smart process for smart people.

Associated with: NoorFX Agency

100% Job Success
$16.00 /hr
509 hours

Nathaniel Anthony Calara

Nathaniel Anthony Calara

Business Intelligence Specialist


The bulk of my 15 years of professional experience involves working in the Business Process Outsourcing Industry. These experiences gave me an in-depth knowledge in customer service, tech support, business to business sales and corporate recruitment processes. The roles that I have handled ranged from managing people, creating and maintaining work quality standards, training delivery and design, more recently, I was also involved with data extraction and report preparation. Each position I've held required leadership, innovativeness, intense attention to detail as well as strict adherence to various deadlines. I've mastered the ability of handling difficult situation, demonstrated patience and tact in resolving client problems. If you are seeking for a well-qualified and productive individual who has been involved with multi-disciplinary operation within highly competitive markets, someone equally at home with achieving goals, process improvement, training, people management, data analysis and reporting, I believe I am a qualified candidate for position.

$8.33 /hr
616 hours

Ivaylo S.

Ivaylo S.

Agile Project Manager | Certified Scrum Master | UI Wireframe Expert

Bulgaria - Tests: 7

Senior Project Manager with 13+ years experience - direction, coordination, implementation, execution, quality control and completion of web projects. Agile Project Manager / Certified ScrumMaster / Accredited Kanban Practitioner. Agile Coach. Jira Admin Expert & Trainer. Axure wireframing expert. Reliable agile professional with 5000+ hours at odesk and perfect feedbacks, I have experience in the full cycle of project management, including but not limited to: - clients communication, requirements gathering, proposal building - software architect / UI designer / wireframing: hotgloo, balsamiq and axure - project documentation building - functional specifications, diagrams etc. - programming teams management and supervising - onsite and offsite - design teams management and supervising - onsite and offsite - quality assurance teams management; high level quality assurance by myself; browsers compatibilities experience - building company standards, methodologies and practices - basic PHP / MySQL / HTML / CSS skills. I have been a successful PHP programmer in the beginning of my carrier. - experience with different project management and issues/bugs management softwares and online tools - defining goals, managing team time and staying within the budget; monitoring and analyzing progress; business management - project management methodologies / practices: Waterfall, Iterative Waterfall, Agile / Scrum / Kanban / Scrumban, Continuous Integration I hold Master of Science in Computer Sciences. I have excellent English, which I have studied in Florida State University. I also know French and some Russian. 60+ perfect feedbacks prove the quality of my work. They can be shown on request.

100% Job Success
$49.90 /hr
6,157 hours

Timothy David Sharpe

Timothy David Sharpe

Startup Focused Full Stack Dev + Founder of Dev Agency

United States - Tests: 5 - Portfolio: 5

Hi - let's get coffee. you've just received 18,201 new requests to be your next freelance developer. at the end of the day you can pay $5/hr for talent. but you'll get what you ask for when the project starts. what i bring is the organic creative wisdom to get you what your customers want in high quality. let me manage the talent, let's partner together and grow your business. Background: I'm a unique blend of developer, program manager and entrepreneur. I worked 15+ years as a developer, tester and program manager at Microsoft; founded a restaurant; advise startups; consulted Disney on FastPass+; founded a full service development agency. As a full stack LAMP freelancer for 3 years, i have focused on PHP using the Bootstrap framework. I've written sites that scale to 1m views per day, performed database origami, rehabilitated poorly written sites and built startup MVPs. I recently founded as a full service development agency to expand the quantity and variety of projects that i can deliver for my clients. my new team has delivered as a HIPPA compliant android based ERP for managing pills at nursing homes, among other projects. As both a freelancer and development agency founder, I can provide consultant services and development services. I prefer to build long term partnerships. If you're in Orlando FL, let's get coffee. Let's chat.

100% Job Success
$83.33 /hr
361 hours

Dina Tomoum

Dina Tomoum

Freelance Business Excellence Consultant


Motivated, personable business professional with multiple certifications and a successful 13-years track record. Talented for quickly mastering the essence of Knowledge Era – Black Belt Lean Six Sigma (From American University in Cairo and Quality America – USA) certified, and holder of Masters in Information Management and Finance from London UK (Grade: With Merit), holder of BSc. Economics – Cairo University, holder of Oracle 9i attendance certificate from London College. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports and plans.  Previous highlight positions: Strategic Planning Manager; IT planning and Performance Improvement Manager, PWC freelance Consultant in Business Processes, Strategic Development and Quality Assurance Manager in Training field; Advisor to Chairman – Knowledge Management Systems, Officer in Visa System Transformation Project in Foreign Affairs pilot project in the UK.  Previous org types: Governmental, Private, Semi-Private. Work environments: Newly Accredited organization, New launch governmental organization, and organization going through automation phase of change. People environment: multi-cultural environment, governmental, multi-national, and mixed environment. Industries: Banking, Banking Training Institute, Special Economic Zones, Government Departments, Education, Diplomatic Missions, Consultancy firms, NGOs. Skills in Business Excellence: Business Process re-engineering & Policies and Procedures; Financial Management, Organization Automation; Organizational Restructuring; Change Management and Organizational Transformation; Strategy Development; Knowledge Management; and Performance improvement projects (to cut costs while being customer oriented) as well as assisting organizations to reach high sigma levels. Experience Highlights  Lean Six Sigma project in COEX (Centre of Expertise) Microsoft. (Consultant’s Travel Management Process)  PWC – Business Process Consultant o Change Management/enablement, Skill gap analysis, Internal Communication tool o Championship mechanism enablement o Business Process Re-engineering & Policies and Procedures (P&P) o Establishing department scopes and new opportunities (Via Lean Transformation) o Designing process architecture for automation of process (transformation into ERP system) to ensure ERP optimization.  Abu Dhabi Islamic bank in Egypt (Performance Improvement Senior Manager – Operations & technology Division) o IT Planning to enable IT department to fully implement ITIL framework and reach CMMI level 3 by 2013; as well as enabling the bank to automate its internal processes, provide products and services to the customers with best suited technology (Technology Transformation) and in compliance with the Central Bank of Egypt o Conducting Risk Control and Self-Assessment and deal with compliance issues presented via audit. o KPI controls & Monitoring (Dashboard), Processes re-engineering (P&P), IT Financial Analysis and cutting costs o Reengineering & Transformation for inter-related departments' processes o Change Management/enablement, Skill gap analysis and development plan, Internal Communication tool o Mentoring system o Designed Quality projects and performance improvement initiatives  The Egyptian Banking Institute – subsidiary of the Central Bank of Egypt ( Manager – Strategic Development and Quality assurance department) o Strategic Planning & Transformation design o Mentoring system and skills enhancement plans, as well as championship mechanism enablement o Internal communication plan and implementation o Developing and Updating Standard Operating Procedures Manuals. o Performance Quality Improvement  SEzone – Economic Zone of North West Gulf of Suez – Egypt (Advisor to the Chairman – Knowledge management systems) o Use of ‘Lean Six Sigma’ methodology in organization transformation, o Full organization restructuring, including Org Chart design, Business process re-engineering for integration purposes (And documenting in SOPs), ERP implementation to reach a paper-less zone (IT and Business alignment), developed Knowledge Management strategies o Setting online learning and mentoring system and implementation o Change management  Consulate of the Arab Republic of Egypt – UK “Ministry of Foreign Affairs” (Overseas Government Employee) o Managed implementation of the automated Visa system via utilizing change management and championship tools and techniques (P&P design and implementation)  Education & Seminars : o Lean Six Sigma Black Belt Certificate o MSc. Information Management and Finance – Class grade: Merit o Attended 3 weeks seminar with the Ministry of Commerce of the People's Republic of China - Tianjin & Beijing: Managing Economic Development Zones in China

$55.56 /hr
23 hours