chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Last active: 1 day ago - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $20.00 /hr
    3,479 hours
    4.97
  2. Alexander Mihalkov

    Alexander Mihalkov

    IT Project Management / IT Consulting/

    Bulgaria - Last active: 1 month ago - Tests: 8

    Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.

    $37.78 /hr
    1 hours
    5.00
  3. Olga P.

    Olga P. Agency Contractor

    Project Manager

    Spain - Last active: 1 day ago - Tests: 6 - Portfolio: 4

    Over 8 years in IT I have broad experience both as project / account manager and team leader: Estimating, planning, managing and delivering website projects (HTML/CSS, JS animation, Wordpress, Joomla, Drupal website): budget and ETA planning; direct communication with the clients (voice and offline). Professional translator specializing in English, Russian and Ukrainian (Master's degree). Advanced computer/Internet user, fast typist. https://es.linkedin.com/in/priadka

    Associated with: WebLike

    $18.00 /hr
    113 hours
    5.00
  4. Lex Clay

    Lex Clay

    Experienced IT Professional

    United Kingdom - Last active: 10/23/2014 - Tests: 2 - Portfolio: 1

    I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

    $27.78 /hr
    1,590 hours
    5.00
  5. Nico Muselle

    Nico Muselle

    Operations Manager/Team Leader/Customer Support

    Bulgaria - Last active: 07/20/2012 - Tests: 6

    With 10+ years experience in customer support and 3 years in team leading experience I'm looking for a telecommute position where I can use my previous experience and expand my management capabilities. Working for different companies as a freelancer, I adapt quickly to every new situation and am always ready to take on a new challenge. I consider myself to be a very responsible and reliable person and I understand the functions and needs for a successful support center. I used to run my own business and worked as a freelancer in Belgium for about ten years. This means that I know very well the importance of customer satisfaction and what needs to be done to achieve it Whether you want to enhance customer satisfaction, evaluate, improve or streamline support processes, assess training needs or need a people manager, do not hesitate to contact me.

    $30.00 /hr
    8 hours
    5.00
  6. Orchille G. Agency Contractor

    IT Support

    New Zealand - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    4,749 hours
    5.00
  7. Kane McConnell

    Kane McConnell

    Experience-Rich Entrepreneur

    United States - Last active: 01/01/2014 - Tests: 4

    Kane McConnell is an entrepreneur with years of experience in corporate leadership, business development, supply chain management, and IT development.

    $75.00 /hr
    3 hours
    5.00
  8. Meliza Uy

    Meliza Uy

    Full Stack Customer Service Expert

    Philippines - Last active: 2 days ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for www.expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,537 hours
    4.91
  9. Mirna M.

    Mirna M.

    Customer and Technical Support

    Bosnia and Herzegovina - Last active: 13 days ago - Tests: 4 - Portfolio: 12

    I've been in the customer and technical support industry for the past 6 years. I hold two degrees: - Associate's degree in Computer science - Bachelor's degree in Business and Entrepreneurship I'm a cheery and friendly person with an ability to pick things up quickly. I have a technical mind and can work independently. I am also excellent in multitasking and always keen on learning new stuff and/or helping out in any way I can. Contact me for more details! :)

    $16.67 /hr
    0 hours
    5.00
  10. Ryan Russell

    Ryan Russell

    Telecommunication Engineer

    Jamaica - Last active: 29 days ago - Tests: 5

    I am Ryan Ricardo Russell, I've been working in the telecommunications industry for the past 8 years. I am PBX systems technician by profession and I love my job a lot. My colleagues and I consider myself to be and expert with VOIP PBX solutions and have vast experiences with Avaya, Nortel, Mitel, ect. with over 100 installations and maintenance of these systems. I currently hold a Bachelor of Engineering degree in Electrical Engineering from The University of Technology, Jamaica; where my focuses were Electronics and Communications, and Power Generation. Also with my experiences with VOIP systems, I indulge in network administration; where, I have certification as a Cisco Certified Network Associate (CCNA). I am dedicated to whatever job I am assigned and am driven by my desire for customer satisfaction. Thus, I am able to provide excellent results in customer service jobs and the other categories of work I've chosen. Whomever I get to work with; I will try to do my best to get the job done efficiently, and I look forward for the opportunity of working with you. Thank you. Respect.

    $55.56 /hr
    5 hours
    5.00