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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Christine Ordan

Christine Ordan

Excellent Customer Service

Philippines - Tests: 2 - Portfolio: 2

I pride myself in being able to carry out the task efficiently and effectively. Driven with great results, dependable at all times. My core competency lies in complete end. And I'm seeking more opportunities in building a better team for you or for your business. I also have experience with the following areas: AD POSTING, LEAD GENERATION, WEB RESEARCHING, DOING TICKETS, DIRECTORIES, and DATA ENTRY

100% Job Success
$5.56 /hr
2,196 hours

Racel V.

Racel V.

Full Time Data Entry, Internet Researcher, Administrative Jobs

Philippines - Tests: 8 - Portfolio: 9

From both my professional and personal experiences, I have developed an enthusiastic, entrepreneurial, and disciplined work ethic. I possess the ability to work under pressure and rapidly adapt to changing work conditions. I excel in both individual and team driven environments. With this in mind, I am confident that my employment background, eagerness to learn, and genuine character will prove to be an asset to your company.

77% Job Success
$5.00 /hr
3,531 hours

Mohammad faisal A.

Mohammad faisal A.

Zend Certified Engineer | PHP, ZOHO, Magento, API & CRM Expert

Bangladesh - Tests: 7 - Portfolio: 18

Hi, I am a full time freelancer at oDesk. I am a Zend Certified Engineer and have 5+ years experience. If there is any difficult job you should definitely hire me. Because complex things becomes easier because of me. I am extensively experienced on Zoho, Xero, Constant Contact, CRM, Zend Framework, CodeIgniter, Angular JS, MySQL, MongoDB, Data Migration, Integration, Automation etc. ZCE (Zend Certified Engineer) profile link: . #### Visit My Github ( ) and my updated CV ( ). In last 5 years I have been working on - #### Zend Framework, Wordpress, CodeIgniter, Drupal, Magento, MongoDB, MySQL, Oracle. #### AngularJS, NodeJS, ExpressJS, JQuery, CoffeeScript. #### FrontEnd: HTML, HTML5, CSS, CSS3, SASS, PSD to HTML, Photoshop, XML. #### Extensive experience in 3rd party integration, CRM systems (like ZohoCRM, XeroCRM), Several Payment Gateways (Like: Paypal,, Shipping Gateways (Like: UPS), eFulfillment Service (EFS) integration, Facebook Graph API, Google API, Foursquare API etc. I also have full control over SVN, Github, Bitbucket, Confluence, JIRA, Bug Tracker and most of the popular tools for development.

Groups: Application Developers Alliance, Zend Certified Engineers

79% Job Success
$30.00 /hr
625 hours

Ronald S.

Ronald S.

Sales, Marketing and CRM Professional

United States - Tests: 13

Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

75% Job Success
$39.00 /hr
107 hours

Syed Abu Saleh

Syed Abu Saleh

Expert Virtual Assistant & Designer

Bangladesh - Tests: 2 - Portfolio: 12

# CRM: ZOHO, Salesforce, Data.Com, Jigsaw, SAP, Right Now # Internet Marketing: B2B, B2C, Email Marketing # Social Media Marketing: Facebook, LinkedIn, Twitter, Pinterest, Tumblr # Constant Contact, Aweber, Mailchimp, Outlook Express # Evernote, Hootsuite, Eventbrite, Meetup Group, Lead Pages # Content Writing, Review Writing # Web Research / Data Mining / Data Entry / Internet Research # SEO: White Hat, On Page SEO, Off Page SEO # Web Content Management # Word Press, HTML, CSS # Microsoft Office 2010 # Adobe Photoshop # Adobe Illustrator # Adobe InDesign # Adobe LiveCycle # PDF Expert: Fillable Form, Editable PDF # Typing Speed: 72 WPM

97% Job Success
$10.00 /hr
489 hours

Ritesh Patel

Ritesh Patel

Experienced and Certified Microsoft Dynamics CRM Consultant

United States - Tests: 7

I have over 9+ years of experience working on Microsoft CRM (versions 2015, 2013, 2011, 4.0 and 3.0) projects of various size and complexity from different industries like Sports, Media, Distribution, Financial Services, Life Sciences etc. I provide overall consultancy service right from discovery, decision, analysis, design, development and support and training. I am expert at providing best and efficient CRM based solutions with optimum mix of CRM features, extensions - .NET, HTML, JQuery and third party product integration as well as Scribe. I have worked on more than couple of oDesk clients' CRM projects running over couple of years and have seen through delivery, user adaption, upgrade as well as organisation system changes. I have also passed Microsoft certification exams for CRM and .NET that provides enough credibility to my practical knowledge, technical-functional expertise and experience.

Groups: Crossrider

82% Job Success
$24.44 /hr
267 hours

Trevor Lobel

Trevor Lobel Certified System Administrator

South Africa - Tests: 5 - Portfolio: 2

Salesforce system implementation and administration specializing in forms, surveys and sms integration with Salesforce. I have experience in both Sales Cloud and Service Cloud implementations, however, my biggest strength lies in my ability to align business processes and needs with the relevant Salesforce functionality. Operations and IT experience conducting needs analysis to implement sound business systems Project and change management experience including use of Liquidplanner, an online project management tool Excellent people/team management skills Marketing flair Practical organizational ability

80% Job Success
$65.00 /hr
40 hours

Jatinder K.

Jatinder K.

UI/ UX, Graphic Designin, Bootstrap, HTML5/CSS, Wordpress Expert

India - Tests: 2 - Portfolio: 2

Working with UX methodologies is my passion. I am senior UI/ UX Designer. I have experience of wiring out concept, create wire-frame or mock--up and designing web applications using advance technologies as: - Photoshop - Corel Draw - Illustrator - Creative & Graphic Designing - Logo Designs - Banners Design - Dashboard Designing - Widgets - Marketing Material - Corporate Stationary - Branding - Web Templates - Infographics Apart from these, I have also expertise in: - (X)HTML/ HTML5 - CSS/ CSS3 - JavaScript - jQuery - Bootstrap Framework - Media Query Libraries - LESS - AJAX My Wordpress expertise including: - Configure and install theme/ templates - Design and develop custom themes/ templates - Customize existing themes (premium theme, thesis theme, woo theme, forest theme, genesis theme etc.) - Create custom plugins/ extensions - Customize existing APIs/ plugins/ extensions - Integrate APIs/ plugins/ extensions - Integration of Google Analytic & Google Map API

$12.00 /hr
2 hours

Amal Dutta

Amal Dutta Agency Contractor

System Analysis & Design, Project Management, Technical Writing etc.

India - Tests: 14 - Portfolio: 5

Thanks for visiting my profile. My full name is Amalabha Dutta. Currently I am working for PreScouter, Inc. (a Chicago based Technology Scouting Company) as Marketing Data Analyst (CRM). Prior to that I worked for a New York based company for customization and implementation of a Zoho CRM/Recruit based solution integrated with the website of the company. During Nov-2011 to Jun-2012 I have customized and prepared contents for a Zoho CRM Project for an Australian company. I have examined SugarCRM, SalesForce, VTiger and Microsoft Dynamics for comparison of features and limitations to prepare myself to work on these platforms. During 2008 to 2011, I have worked for two projects for Customization and Implementation of ERP/CRM on MS-SQL Server /.Net Platform over and above general administrative and strategic planning functions for small business houses. My objective is to best utilize my qualification, experience, dedication and extraordinary learning capabilities to turn every assignment I undertake into success. My employers have utilized my abilities in Technical Writing for Documentation and preparation of Training Materials etc. Throughout my career, I have prepared Business Proposals, Project Proposals, RFPs, Tender Documents, Contract Documentation on many occasions apart from Business Correspondence. I love to learn / improve / adapt continuously. Recently, I have enrolled with the Partner University of vmware to learn 'virtualization' from the world leader in the field and have already passed three module tests. I have also passed many oDesk and Brainbench tests with outstanding marks. Please visit the relevant sections for details. My employment history ============== I am working for a New York based company for customization and implementation of a Zoho CRM/Recruit based web-integrated solution. Prior to that, I have completed an assignment from an Australian Pharmaceutical Company for customization and implementation of Zoho CRM. While working for this project I have also used other cloud based solutions in Zoho, Google etc. apart from using Teamviewer, Skype and GoogleTalk on a regular basis. During 2008 to 2011, I have led teams of professionals for customization / implementation of ERP Solutions in two particular fields – 1) Healthcare; and 2) Logistics/ Transportation. Starting from a Purchase Officer’s job in a Public Sector Company in India, I have worked in many areas and levels up to the level of General Manager. I have domain knowledge in a number of fields such as Pharmaceuticals, Engineering Consultancy, Logistics/Transportation, Banking, Healthcare and Real Estate. Apart from General Administration, HR, Business Development etc. my focus has always remained around modernization – particularly, office automation and allied projects. I have hardcore experience in managing the entire spectrum of ERP Sales/ Customization/ Implementation encompassing the following functions: Demonstration of ERP Solutions to prospects; Requirement/ functional/ gap analyses; Customer interaction for finalizing contractual terms; Coordinating with presales team and signing off contracts; Overseeing preparation of Blue Prints and Business Mapping Reports; Recruiting technical personnel; Taking part in preparation of technical/training manuals; Conducting training programs for the senior level participants. My core competency lies in communication at any level for complete end to end management of ERP/Software projects that includes myriad of managerial activities, Technical Documentation, Presentation, Recruitment, Training etc. I have done innumerable writing projects; apart from Software Documentation and Training Manuals I have mostly done Technical Writing and SEO jobs through various entities in the web. Please visit my personal blogs to know more: 1) 2)

Associated with: Data Consultancy & Training Services

100% Job Success
$20.00 /hr
7,330 hours

Bilal K.

Bilal K. Agency Contractor

Zoho CRM, Zoho Creator, Sr. PHP Mysql Developer,Google Apps Script,API

Pakistan - Tests: 4 - Portfolio: 6

My objective is to build a great business and long term relationship with my clients. I do this by offering the most professional work possible in the time the customer needs it done and within the budget that they set. I have 5 years of experience in PHP/Mysql Web Development and Programming, Setting up Zoho CRM accounts, Zoho CRM Customization & Consulting, Zoho Creator Programming, Zoho Recruit and other Zoho Products. Also having experience in many applications APIs like Google Docs, Google Document Data List API, Google Apps Script, Amazon Orders API, Yahoo Merchant API, Mailchimp, Saasu, EmailDirect and many others.

Groups: Bluehost Developers and Designers, Crossrider

Associated with: Web Emblaze

98% Job Success
$25.00 /hr
2,644 hours