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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Dale Clay

Dale Clay

Back-Office System Consultant

United States - Tests: 2 - Portfolio: 2

Experienced business and technology consultant specializing in implementing back-office solutions for small to medium-size businesses. Can quickly grasp existing workflow architecture, interpret business requirements, and redesign processes to be more efficient and user-friendly. Successfully implemented CRM systems, support and ticketing systems, logistics systems, and comprehensive HR management systems. I am dilligent, responsive and thorough. Please consider enlisting my help to address your company's back-office needs.

$110.00 /hr
15 hours

Nguyen M.

Nguyen M.

Senior Salesforce Developer, Consultant

Vietnam - Tests: 4 - Portfolio: 5

With over 7 years as a Senior salesforce developer/architect as well as Salesforce Consultant. I have done 100+ Salesforce Projects across the globe. The ability to understand business requirement and translate to technical design. My salesforce blog:

100% Job Success
$44.44 /hr
58 hours

Sheila marie M.

Sheila marie M. Certified System Administrator

Philippines - Tests: 2 - Portfolio: 2

I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

89% Job Success
$11.11 /hr
230 hours

Chhavi Firani

Chhavi Firani

Bringing value through innovative IT solutions

India - Tests: 1 - Portfolio: 29

12+ years of experience in Web Application Development, PHP, SaaS solutions, iOS and Android applications, WordPress and CMS projects. We are committed to deliver end-to-end IT solutions and services to clients. We develop web & mobile applications that businesses use to automate their processes, train their staff, and manage their business operations. We also build websites like ecommerce engines, membership sites etc. for small to midsized business owners. Our approach is unique in the sense that we put a lot of effort to understand client requirements very clearly and document them, unlike most other developers who delve into coding right away. Although this approach takes a bit more time, it also means that more than 90% of our customers are satisfied with the first beta version of the application/website we build for them. We deliver Zero-defect websites and applications, and thrive for customer delight

96% Job Success
$12.00 /hr
60 hours

Zeeshan Ahmed

Zeeshan Ahmed Agency Contractor

Dynamics AX 2012 Expert Developer

Pakistan - Tests: 4 - Portfolio: 6

An experienced Dynamics AX 2012 Technical Architect and Developer having 8+ years of experience on Dynamics AX implementation, customization and development. Had done number of implementations of Dynamics AX 2009 / 2012 and CRM for different business sectors like Real Estate, Internet Service Providers, Engineering, and Transportation. Also have International experience of working with the clients in Middle East, USA, Canada, Australia and UK. Technical expertise 1. Installation and Configuration 2. Developing new modules or business process in Dynamics AX 3. Designing new workflows and SSRS reports 4. Enterprise portal development and Enhancements 5. Dynamics AX integration with 3rd party applications Functional Expertise 1. Project / Service Accounting 2. Financials 3. Trade & Logistics Also have expertise on Dynamics CRM 4.0 / 2011 / 2013 , SharePoint and ASP.NET development.

Associated with: Dynamers

73% Job Success
$33.33 /hr
335 hours

Jagjeet Singh

Jagjeet Singh

Labtech, Kaseya, ConnectWise Consultant

India - Tests: 1

Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

88% Job Success
$22.22 /hr
1,843 hours

Bhumi Shah

OpenERP/Odoo Expert,Net Framework


Having 6+ years of experience as Team Leader using Python, Postgres,OpenERP API technologies as Core Developer, Strong technical skills, good problem solving skills, client focused approach, fast learner.Ability to work in-groups as well as independently with minimal supervision. Ability to learn new languages and Tools quickly. Eager to learn New technologies

75% Job Success
$13.00 /hr
21 hours

Virender V.

.Net Architect , Node Js, Meteor, Window Azure

India - Tests: 3 - Portfolio: 24

I am a technology geek and have been privileged to work on many challenging technology products enabling complex business requirements. Area of expertise - ASP.NET, MVC, C#, WCF, MS Azure, Sql Server - SOA, REST, SOAP - Multi-threading applications development - Bots Application - UI Design & Development (Advance CSS ,Jquery) - Database Development - Web development on .Net Technologies - Reporting (Crystal Reports, SSRS) - ORM - (Linq to sql, Entiry Framework) - Silverlight Application Development - E-commerce Development - Architecture - N-tier, N-Layer, MVC, MVVM - MongoDB - Agile - SCRUM - Web API - Node Js - Meteor I am a big fan of efficiency and effectiveness when it comes to Software Engineering. I am strong in agile development methodologies and overall technical leadership with focus on scaleble quality oriented development, good adherence to standard coding guidelines & principle, I practice TDD and use tools to manage a complete automated build, release and code management environment.

Groups: AspDotNetStorefront,

100% Job Success
$15.00 /hr
1,173 hours



Expertise in cloud technology and open source tech

India - Portfolio: 15

Ssomenssoftware Development has several clients around the world and created benchmark results in the field of cloud computing, open source technology, android and SAAS applications. Our offerings span across CRM solutions, Ssomens ERP solutions, web designing, web hosting, infrastructure management, data migration, Search engine optimization, ecommerce applications and online store which are customized to suit the clients’ environments. Ssomens enables individual customers, businesses, non-profit organizations and educational institutions with robust products and services, engineered with the latest emerging mobility technologies and standards. It empowers businesses of all sizes, industry and classifications worldwide to harness the full potential of business application mobility. Ssomens has strong competency in Real Estate, Condos Management, Media, Retail and consumers domains.

$11.00 /hr
142 hours

Chamille A.

Chamille A.

I Can Get It Done

United States - Tests: 4 - Portfolio: 1

I am an experienced Saleforce.Com Certified Administrator (2008,2012) I also love data entry, database administration, customer service and writing. My Type A personality makes my work virtually error free and my attention to detail and ability to multitask make for great work done quickly. I am also a beginning developer learning HTML, CSS AND Javascript.

$16.00 /hr
5 hours