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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. Hazzel ellen M.

    Hazzel ellen M.

    Research Expert- Sales & Marketing - Social Media Management- CRM

    Philippines - Last active: 11 hours ago - Tests: 6 - Portfolio: 7

    Summary of Qualifications: Widespread knowledge and skill in the high performance computer based industry with a verified ability to enhance Sales. Capable of obtaining outstanding sales resulting through direct phone calls. Outstanding relationship building,training and presentation skills, Intelligent,articulate and driven to succeed. ● Proficient with Microsoft Office,P HTML and Excel ● Client Relationship Management ● Ability to work on various web searches ● Wide knowledge of Internet search databases, job boards, associations, groups and forums ● Strategic Planning ● Knowledge of using Salesforce.com CRM ● Telephone Etiquette ● Communication Skills

    $5.56 /hr
    1,308 hours
    4.40
  2. Evalyn P.

    Evalyn P.

    Expert Data Entry Worker with Web Researcher experience

    Philippines - Last active: 2 days ago - Tests: 4 - Portfolio: 22

    10000+ Hours worked. I am seeking a responsible job with a long-term opportunity for professional challenges to use my skills in the best possible way.My goal is to allow myself to grow and mature through the challenges of meeting employers and co workers of different race and nationality. I'm a result driven individual and I gain satisfaction only by getting better and better in what I do.

    $7.80 /hr
    10,645 hours
    4.88
  3. Catherine C.

    Catherine C.

    Immigration Consultant, Legal and Real Estate VA/Personal Assistant

    Philippines - Last active: 11 hours ago - Tests: 2 - Portfolio: 3

    I am a person who can work with little supervision. I am a very hardworking, diligent, very efficient and versatile VA. I am very particular to details and a great problem solver. I have excellent customer service skills and my experience as a customer service representative in a Call Center made me more effective on dealing with people. I have a lot of skills that allow me to perform a wide range of duties and responsibilities and I am always learning each day from new tasks given to me.

    $6.67 /hr
    9,920 hours
    4.91
  4. Cecille C.

    Cecille C.

    Social Media Marketing and CRM Specialist (Infusionsoft)

    Philippines - Last active: 8 days ago - Tests: 2 - Portfolio: 1

    I have been in Sales and Marketing for over a decade and the experience has equipped me with analytical and planning skills. I started on oDesk as a Virtual Assistant sometime in 2010. Since then, I was introduced to different projects that I considered great opportunity to learn new skills. I have developed a passion in Business growth through marketing and I love it! I am happy for making the decision to welcome new challenges and opportunities. I truly believe that it is never too late to learn new skills. No amount of money can equal the joy of being trusted by people you have not met in person. My clients' trust is definitely something I value the most. When you work with integrity and dedication, everything else follows. During the last 4 years, I have equipped myself with the following knowledge and skills: 1. CRM (Infusionsoft and Active Campaign) - Automated Marketing Campaign - Lead Acquisition, Nurturing and Conversion - Integration 2. Social Media Marketing Facebook - Creation and development of Fan Page (installing applicable tabs) - Plotting of content (fans-centered and business-related) - Daily Updates and interaction with fans - Interaction with other pages - Running Advertisement - Identification of target audience/market - Implementation of Fan Page contest - Weekly Insights Report and Analysis Twitter - Creation and development of Twitter account and page - Plotting of content with applicable hash tags - Daily updates and interaction with followers and influencers Pinterest - Creation of Pinterest account - Creation of business-related boards - Establish connection with business/industry-related accounts through following, posting comments and repinning 3. Business and Marketing Assessment and Planning 4. e-Commerce (Infusionsoft and WooCommerce) - Setting up of Storefront and Shopping Cart - Creation of Order Forms and other related forms 5. Project Management - Flow - Basecamp - Team Project Management - Podio 6. Graphics - Basic image enhancement - Creation of banners and promotional images - Branded sharable content Application/software: Gimp and Photo Pos Pro 7. Research - Marketing - Business Opportunities 8. Data Entry - Daily Inventory Update - Email Notification 9. Website Analytics Have utilized the following platforms and applications: - Wordpress - Infusionsoft - Flow Management - Dropbox - HootSuite - ShortStack - SocialAppsHQ - TabSite - Involver - Scribd - LeadPages - Gravity Forms Sample of works, developed and managed pages and other related references are available upon request. Life is a continuous learning process. Be ready to learn new things!

    $17.00 /hr
    2,669 hours
    5.00
  5. Amal Dutta

    Amal Dutta Agency Contractor

    System Analysis & Design, Project Management, Technical Writing etc.

    India - Last active: 11 hours ago - Tests: 14 - Portfolio: 5

    Thanks for visiting my profile. My full name is Amalabha Dutta. Currently I am working for PreScouter, Inc. (a Chicago based Technology Scouting Company) as Marketing Data Analyst (CRM). Prior to that I worked for a New York based company for customization and implementation of a Zoho CRM/Recruit based solution integrated with the website of the company. During Nov-2011 to Jun-2012 I have customized and prepared contents for a Zoho CRM Project for an Australian company. I have examined SugarCRM, SalesForce, VTiger and Microsoft Dynamics for comparison of features and limitations to prepare myself to work on these platforms. During 2008 to 2011, I have worked for two projects for Customization and Implementation of ERP/CRM on MS-SQL Server /.Net Platform over and above general administrative and strategic planning functions for small business houses. My objective is to best utilize my qualification, experience, dedication and extraordinary learning capabilities to turn every assignment I undertake into success. My employers have utilized my abilities in Technical Writing for Documentation and preparation of Training Materials etc. Throughout my career, I have prepared Business Proposals, Project Proposals, RFPs, Tender Documents, Contract Documentation on many occasions apart from Business Correspondence. I love to learn / improve / adapt continuously. Recently, I have enrolled with the Partner University of vmware to learn 'virtualization' from the world leader in the field and have already passed three module tests. I have also passed many oDesk and Brainbench tests with outstanding marks. Please visit the relevant sections for details. My employment history ============== I am working for a New York based company for customization and implementation of a Zoho CRM/Recruit based web-integrated solution. Prior to that, I have completed an assignment from an Australian Pharmaceutical Company for customization and implementation of Zoho CRM. While working for this project I have also used other cloud based solutions in Zoho, Google etc. apart from using Teamviewer, Skype and GoogleTalk on a regular basis. During 2008 to 2011, I have led teams of professionals for customization / implementation of ERP Solutions in two particular fields – 1) Healthcare; and 2) Logistics/ Transportation. Starting from a Purchase Officer’s job in a Public Sector Company in India, I have worked in many areas and levels up to the level of General Manager. I have domain knowledge in a number of fields such as Pharmaceuticals, Engineering Consultancy, Logistics/Transportation, Banking, Healthcare and Real Estate. Apart from General Administration, HR, Business Development etc. my focus has always remained around modernization – particularly, office automation and allied projects. I have hardcore experience in managing the entire spectrum of ERP Sales/ Customization/ Implementation encompassing the following functions: Demonstration of ERP Solutions to prospects; Requirement/ functional/ gap analyses; Customer interaction for finalizing contractual terms; Coordinating with presales team and signing off contracts; Overseeing preparation of Blue Prints and Business Mapping Reports; Recruiting technical personnel; Taking part in preparation of technical/training manuals; Conducting training programs for the senior level participants. My core competency lies in communication at any level for complete end to end management of ERP/Software projects that includes myriad of managerial activities, Technical Documentation, Presentation, Recruitment, Training etc. I have done innumerable writing projects; apart from Software Documentation and Training Manuals I have mostly done Technical Writing and SEO jobs through various entities in the web. Please visit my personal blogs to know more: 1) http://amalabha.blogspot.com/ 2) http://amalabha.wordpress.com/

    Associated with: Data Consultancy & Training Services

    $20.00 /hr
    6,952 hours
    4.83
  6. Shaharyar H.

    Shaharyar H. Agency Contractor

    Salesforce Certified CRM Expert - Top Position in Salesforce

    Pakistan - Last active: 2 days ago - Tests: 6 - Portfolio: 15

    Over the last 10 years, I have analyzed, designed and developed a wide range of business systems and applications. My profile is top ranked on Upwork as Upwork has certified me as one of the highest performing freelancers around. I am a Salesforce.com certified developer, administrator and consultant with over 200+ successful implementations worldwide. My major expertise is in the following areas of Salesforce Development Services:- - Apex Classes - Apex Triggers - Visual Force pages - Force.com Sites - Integrations (WSDl / Json/ XML) - Rest API - Web services - Developing AppExchange Products - J Queries, Java Scripts, NodeJs, Angular JS - Payment Gateway integration with Salesforce Salesforce Integration Services:- -Integration of Salesforce with external web and desktop apps. -Develop custom in Salesforce to be used by other apps. - PHP website integration with Salesforce - Wordpress to Salesforce integration and plug-in development -.Net and Java Application integration with Salesforce - Native Android & iOS app development using Salesforce API and data Administration and Customization Services:- - Configuring the Vanilla Salesforce.com - Object/Field Creation - Setting up Users, Roles & Profiles - Creating Workflow Rules - Writing Validation Rules - Creating Page Layouts - Loading data via Data Loader & Jitterbit Data Loader - Amazing analytics by creating various Reports & Dashboards - Sharing Rules - Views / Lookup / Search - Chatter Functionality - AppExchange Tools - Home Page Components - Multi Currency - Data Cleansing - Data Entry - Data Research - Setting up Campaigns & Email Marketing Tools I WILL ENSURE YOU MY BEST SERVICES FOR YOUR JOB.

    Groups: Microsoft Certified Professionals, salesforce.com...

    Associated with: S3Technology

    $20.00 /hr
    7,451 hours
    4.79
  7. Peter Onjoma

    Peter Onjoma Agency Contractor

    Virtual Assistant, Team Manager & I.T. Support, Website Developer

    Kenya - Last active: 11 hours ago - Tests: 9 - Portfolio: 34

    Over the past 4 years, I have worked online as a personal/virtual assistant helping clients both small and large businesses with tasks like Data entry, web research, email handling, website development using WordPress, HTML, & CSS, website content management, Cpanel, eCommerce, Technical support using Team Viewer, working with CRM's (salesforce, infusionsoft, Highrise) customer support. My main aim is to help business grows to meet their objectives. I am seeking opportunities to work as virtual assistant for you or your business. I also have experience with creating Interactive PDF fillable forms using Adobe acrobat and adobe LiveCycle. Computer Networks, Software installation, Computer repair & Maintenance.

    Groups: Cheetahs

    Associated with: Pedro Outsource, ClearviewONE Development, LLC Agency

    $5.56 /hr
    18,388 hours
    4.91
  8. Hasan Zaheer

    Hasan Zaheer Agency Contractor

    Expert Project Manager, VA, Web Developer, SEO, Cloud Servers Hosting

    Pakistan - Last active: 1 day ago - Tests: 8 - Portfolio: 9

    Available for 11 to 13 hours per day. Super Star Problem Solver. Expert in Project Management, Web Design, Webmaster, WordPress, Joomla, Magento, SEO, Link Building, Internet Marketing, Domain Registration, Hosting, C Records, MX Records, Web Server management, Web server installation & configuration, cPanel, Zpanel, Plesk and all other hosting management tools. Expert in Google Apps, Ad Posting, Research, Data Entry, Logo Designing, Web designing, Network Administration, Windows Server Installation. I am expert in Email Marketing, Interspire server (installation, configuration, troubleshooting, configuring crone jobs, bounce setup, auto response setups etc), Domain servers, mail servers, smtp setup, pop3 clients setup.

    Associated with: VEBTECH

    $16.67 /hr
    12,126 hours
    4.98
  9. Sonika V.

    Sonika V. Agency Contractor

    Soluzione IT Services

    India - Last active: less than one minute ago - Tests: 7 - Portfolio: 12

    Soluzione is a Microsoft Certified Partner and certified Microsoft Dynamics CRM Solution Advisor. We have Certified Experts on MS Dynamics CRM and other latest Microsoft technologies. Few of the samples are attached to give you, an insight regarding certifications acquired by team members. We have very seasoned professionals on board with an average experience of 15 years in companies like Microsoft, Satyam, Sapient and other top leading industries. You can also visit our website at www.solzit.com. We have satisfied client base across the globe (US, UK, Australia, Israel, Hong Kong, Germany, New Zealand, etc.). Portfolio will reveal few of the works done by us. Our experience in MS Dynamics CRM includes analyzing, building, customizing, deploying and testing scalable solutions. We have successfully delivered more than 40 projects on Dynamics CRM that ranges from CRM custom development (using API’s), and core CRM customization. We have also integrated Dynamics GP and Adx Studio to CRM for our clients in US and Australia. We also expertise in .Net, Web Development, SharePoint, Azure, HTML, JavaScript, ASP.Net 2.0, 3.0, 3.5, 4.0, Silverlight and other cutting edge technologies.

    Associated with: Soluzione IT Services Pvt. Ltd.

    $27.78 /hr
    1,947 hours
    4.74
  10. Abdul Sattar

    Abdul Sattar Agency Contractor

    Linux Server Administrator

    Pakistan - Last active: 3 days ago - Tests: 5 - Portfolio: 2

    Over the last 4 years, I learned very techniques and useful things using MS. Office, Internet Research, Email- Marketing Software, 3-i Taxi Manager (GPS System) for Taxi Services. I have also good Command in MS. CRM, Corel Draw, Adobe Photoshop etc. I have worked with Inbound Call Center as CRO and CSO. Client handling, tasking switching, Customer Dealing, Making Complain regarding service and Register them into CRM also Maintain data in CRM. I have worked in Web Hosting and Email Marketing Company as Support Engineer. Responsibility: Sale / Support Chat , Ticket Resolution, Technical Problem Resolution, Server Management, Server Technical Issue Resolution etc...

    Associated with: Star Tech, Sattar051

    $3.33 /hr
    1,626 hours
    4.84