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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Hazzel ellen M.

    Hazzel ellen M.

    Research Expert- Sales & Marketing - Social Media Management- CRM

    Philippines - Tests: 6 - Portfolio: 7

    Summary of Qualifications: Widespread knowledge and skill in the high performance computer based industry with a verified ability to enhance Sales. Capable of obtaining outstanding sales resulting through direct phone calls. Outstanding relationship building,training and presentation skills, Intelligent,articulate and driven to succeed. ● Proficient with Microsoft Office,P HTML and Excel ● Client Relationship Management ● Ability to work on various web searches ● Wide knowledge of Internet search databases, job boards, associations, groups and forums ● Strategic Planning ● Knowledge of using Salesforce.com CRM ● Telephone Etiquette ● Communication Skills

    $5.56 /hr
    1,432 hours
    4.40
  2. Laurice ellen c. R.

    Laurice ellen c. R.

    SEO Specialist and VA with Kindle Amazon Experience

    Philippines - Tests: 17 - Portfolio: 26

    My main objective is to provide excellent service, with timely, accurate, and professional results. Experienced professional with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. Services I offer: 1. VA/Admin -Kindle Amazon Publishing -Exchange Reviews -Craiglist Posting -Data Entry -Web Searching -Gathered Information -Classified Ad posting, -Collecting Email Address -Video/Audio Transcription 2. SEO -Geotagging -Bad Link Removal -Keyword research -Competitor Analysis -Backlinking specialist -White hat link building -Social bookmarking -forum posting and blog commenting on relevant, high PR and do follow sites 3. Social media marketing -Social networking I would love to build an awesome working relationship with you by my Expertise, Honesty, Sincerity and Hard Work. Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I’m a full time freelancer who works to a state of perfection to achieve my buyer’s trust and satisfaction. Dedication to work with accuracy is an asset in me which can be beneficial to any employer. oDesk is a platform for me to utilize my skills to the best for mutual benefit and to attain success.

    $4.44 /hr
    10,885 hours
    4.61
  3. Phuong Do

    Phuong Do

    QuickBooks/MYOB Integration Developer

    Vietnam - Tests: 3 - Portfolio: 1

    I have over 10 years of software development experience, my expertise includes: * Accounting software customization (QuickBooks, Peachtree, Salesforce, Sage 50, Netsuite, Myob..) * Extensive experience in writing online-banking solution. * Have a lot of experience programming in many different environments and languages, but has deepened my knowledge in Microsoft's product (ASP.NET, C #, SQL Server). * I also have experince in testing & QA.

    Groups: Crossrider

    $33.00 /hr
    1,998 hours
    4.86
  4. Farzana H.

    Farzana H.

    Zoho | Salesforce - Developer and Consultant

    Bangladesh - Tests: 7 - Portfolio: 44

    - First in Zoho Creator test in Upwork. - Top 10% in Salesforce test in Upwork. - Implemented more than 100 CRM for different clients. - Implemented more than 50 software applications in cloud platform. - More than 3 years of Experience in Zoho and Salesforce. - Interfaced many applications using different APIs and gateways. - 7 years of experiences in ERP in United Nations World Food Program (UN-WFP). Zoho CRM, Zoho Creator, Deluge, etc. --- I have extensive experience on Zoho CRM customization, sales-automation, marketing automation, inventory management, work-flow automation, etc. I have created HTML based Email template, Purchase Order, Sales Order, Quotes and Invoice template. I have developed many business application in Zoho Creator. I have designed and coded database. I have written many custom functions, HTML and Deluge Script. My Deluge coding are top graded. Salesforce, Visual Force --- I have experience on customizing salesforce, particularly Leads, Accounts, Contacts, Opportunities, Contracts, Orders, Cases, Solutions, Products, Price Books, Quotes, Reports, Dashboards, Workflow automation, etc. I have migrated data from other systems and other CRM in to salesforce. I have developed custom modules, custom objects, custom fields, custom formula, validation rules, approval process, etc. Dashboard, Reports, Analytics --- I have developed many reports, dashboards using Salesforce, Zoho Reports, Zoho Creator and Zoho CRM. Interfacing and API --- I have interfaced GMail, Google Contacts, Google Calendar, Mail-Chimp, Eventbrite, Shopify, twitter, Linkedin, ConstantContact, madmimi, QuickBook, Ringio, Sassu, etc with Zoho CRM and Salesforce. Industry Acumen --- Real-estate, Telecom, Power, Financial, Pharmaceuticals, Hospital, Clinical Trial, Training, Agriculture, Computer Software and Hardware, Non-profit, Transportation, Automobiles, e-Commerce, Retail, Restaurant, Travel, Reservation, etc. I have many reference clients in Australia, USA, UK and Canada. I enjoy repeat projects, provide (paid) maintenance services and work for a long-term relationship with my clients. Thank you so much for your time. Sincerely, Farzana H.

    Groups: Application Developers Alliance, Crossrider

    $25.00 /hr
    2,964 hours
    4.85
  5. Dan Radu

    Dan Radu

    Marketo, Salesforce, Pardot Consultant

    Canada - Tests: 2 - Portfolio: 5

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency, www.Macromator.com is a premiere one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Pardot Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $75.00 /hr
    1,221 hours
    4.80
  6. Ace Glenn Gonzales

    Ace Glenn Gonzales

    Social Media / DataEntry / Research / Web Design / VA / WordPress

    Philippines - Tests: 12 - Portfolio: 3

    Over the past 7 years as a contractor here in Odesk, I have developed just everything that can be done over the internet. Working with different Employers taught me that no job is too big or too small, be available whether it is a short term or long term projects, work with accuracy, be detail oriented, be a multi tasker, learn to love new stuffs, love to be trained and most of all provide good communication and acquire excellent command of English Skills. With all of these skills set I can assure any employer that I can deliver their needs efficiently and economically.

    $4.44 /hr
    15,236 hours
    4.94
  7. Mohamed hichem B.

    Mohamed hichem B.

    Expert web developper

    Tunisia - Tests: 5

    More than 10 years experience, I started web development as a hobby to spend my free time after graduation. Web based and rich Internet applications expert Excellent innovation skills Excellent programmer analyst Technical skills: Expert in SEO, PHP, MySql, JavaScript, CSS, HTML, XHTML, XML. Object-oriented programming. MVC architecture. SOAP, Ajax, RIA and REST. Good debugger Frameworks : Symfony, CakePHP, zend CMS (all versions) : Joomla , Wordpress, Magento, Prestashop

    $25.00 /hr
    1,986 hours
    4.78
  8. Cecille C.

    Cecille C.

    Social Media Marketing and CRM Specialist (Infusionsoft)

    Philippines - Tests: 2 - Portfolio: 1

    I have been in Sales and Marketing for over a decade and the experience has equipped me with analytical and planning skills. I started on oDesk as a Virtual Assistant sometime in 2010. Since then, I was introduced to different projects that I considered great opportunity to learn new skills. I have developed a passion in Business growth through marketing and I love it! I am happy for making the decision to welcome new challenges and opportunities. I truly believe that it is never too late to learn new skills. No amount of money can equal the joy of being trusted by people you have not met in person. My clients' trust is definitely something I value the most. When you work with integrity and dedication, everything else follows. During the last 4 years, I have equipped myself with the following knowledge and skills: 1. CRM (Infusionsoft and Active Campaign) - Automated Marketing Campaign - Lead Acquisition, Nurturing and Conversion - Integration 2. Social Media Marketing Facebook - Creation and development of Fan Page (installing applicable tabs) - Plotting of content (fans-centered and business-related) - Daily Updates and interaction with fans - Interaction with other pages - Running Advertisement - Identification of target audience/market - Implementation of Fan Page contest - Weekly Insights Report and Analysis Twitter - Creation and development of Twitter account and page - Plotting of content with applicable hash tags - Daily updates and interaction with followers and influencers Pinterest - Creation of Pinterest account - Creation of business-related boards - Establish connection with business/industry-related accounts through following, posting comments and repinning 3. Business and Marketing Assessment and Planning 4. e-Commerce (Infusionsoft and WooCommerce) - Setting up of Storefront and Shopping Cart - Creation of Order Forms and other related forms 5. Project Management - Flow - Basecamp - Team Project Management - Podio 6. Graphics - Basic image enhancement - Creation of banners and promotional images - Branded sharable content Application/software: Gimp and Photo Pos Pro 7. Research - Marketing - Business Opportunities 8. Data Entry - Daily Inventory Update - Email Notification 9. Website Analytics Have utilized the following platforms and applications: - Wordpress - Infusionsoft - Flow Management - Dropbox - HootSuite - ShortStack - SocialAppsHQ - TabSite - Involver - Scribd - LeadPages - Gravity Forms Sample of works, developed and managed pages and other related references are available upon request. Life is a continuous learning process. Be ready to learn new things!

    $17.00 /hr
    2,686 hours
    5.00
  9. Harrison Canete

    Harrison Canete

    Data Entry Professional/MS Excel Expert

    Philippines - Tests: 4 - Portfolio: 2

    Over these years since 2007, I have developed a wide range as a data control clerk including different various type of fields in the office application of the huge outsourcing company. I have been using MS applications such as Word and Excel and all its component softwares included in Microsoft Office, I am very much qualified for Data Encoding and Web Researching tasks. I am now seeking opportunities from the ground up for you or your business. I also have expertise on the following fields: Web Research and Monitoring, Data Transmission and MS Excel works.

    $4.00 /hr
    1,787 hours
    5.00
  10. Andrei Aldescu

    Andrei Aldescu

    Senior CRM Tech Support

    Romania - Tests: 7 - Portfolio: 2

    4 years and counting of providing CRM support (Migrations , Data management , Workflows and Reports) Preparing for Marketo & Hubspot Certification Certified Oracle CRM OnDemand Implementation Cisco Certified Network associate SQL savvy Website creation and administration experience (HTML, CSS, Javascript, PHP , MySQL) Developing and maintaining my own web tools

    $60.00 /hr
    1,898 hours
    4.54