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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Faith Delos Santos

    Faith Delos Santos Agency Contractor

    telemarketer/advanced technical support/staffing

    Philippines - Tests: 1

    I am Faith G. Delos Santos, 27 years of age. I am a graduate of Bachelor of Science in Nursing at Central Philippine University. I am a quick learner, motivated and dedicated to get the job done right. I am highly attentive to details and effectively manage tasks simultaneously. I have a strong Communication skills, friendly, professional and very optimistic. WORKING EXPERIENCES Callmatrix Sales and Marketing Simon Ledesma street, Jaro, Iloilo City March-June (2010) Callbox Sales and Marketing Solutions M.H. Del Pilar Street, Molo, Iloilo City August 23,2011-January 4,2012 Telemarketer SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Teleflora's Ramp for Valentine's Day January 23,2012- February 18, 2012 Customer Representative SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Parlance Dept. February 20,2012-Present Customer Service Representative Advanced Technical Support

    Associated with: VWP Manpower Agency

    $5.56 /hr
    82 hours
    5.00
  2. Richard F.

    Richard F. Agency Contractor

    IT Technical Support, Customer Service

    Philippines - Tests: 5

    My experience over the last few years setting up Database and Networking Systems for companies that require business IT solutions, has enabled me to acquire the knowledge and skills I'm making better judgement for critical situations. Especially when dealing with System Maintenance, Data Security, Incident Management, and even with hardware and software solutions. My beginnings with the IT industry, having gone through with hardware repair and software installations, served as a strong foundation for what I have become now.

    Associated with: GS Outsourcing Solutions

    $3.33 /hr
    675 hours
    0.00
  3. Roheny E.

    Roheny E.

    Klasik Production

    Dominican Republic - Tests: 3

    Information Technology Integration, Installation and support Diagnosis, Troubleshooting and repair Network engineering Operations System Windows/Lynux/Mac Migrations / Upgrades Graphic Design Web Page Builder Customer Service Telemarketing

    $11.11 /hr
    59 hours
    3.19
  4. Rajesh Maurya

    Rajesh Maurya

    System Administrator

    India - Tests: 7 - Portfolio: 2

    1.Install all new hardware, systems, and software for networks. 2.Install, configure, maintain network services, equipment and devices. 3.Supports administration of servers and server clusters. 4.Manages all system back-up and restore protocol. 5.Plans and supports network and computing infrastructure. 6.Perform troubleshooting analysis of servers, workstations and associated systems. 7.Documents network problems and resolution for future reference. 8.Monitors system performance and implements performance tuning. 9.Manage user accounts, permissions, email, anti-virus, anti-spam. 10.Good knowledge of networking essentials. 11.Oversee software and network security. 12.Strong analytical abilities and professional office experience

    $5.56 /hr
    0 hours
    0.00
  5. David J.

    David J.

    IT expert, Tester, Customer support

    United Kingdom - Tests: 8

    I am a current student of Edinburgh Napier University, my main area of study is software (games) development, CAD and software testing. Have experience in customer support and as a virtual assistant too. I am more like a generalist than a specialist in any field. I am looking for a full time project possibly.

    $12.78 /hr
    0 hours
    3.15
  6. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,959 hours
    5.00
  7. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $18.00 /hr
    3,479 hours
    4.97
  8. Niels S.

    Niels S.

    Student, Hobby programmer and part-time systems administrator

    Denmark - Tests: 4

    Hi, my name is Niels. I am 31 years old, and love everything computers and science! My main language is Danish, but my English is very good. I am a student in Computer-Science so i can be a "real" programmer, and I have been working part time as a systems administrator at a local school. I know a little about a lot, I love to dabble in new things and technologies. I am a quick learner. My future is in programming: I have been teaching myself C# at home in my spare time, and have been making a few useful application for the school where I worked. How am I as a person: I am a kind, gentle person, always with a smile and always sees the good in all people and things. I am a very calm, dedicated and honest. Interest areas are: - Computers (from physical to software) - Programming (C# - winforms, just started learning C# WPF) - Servers (linux/windows I have a couple for personal use) - Virtualization (I use proxmox on all my servers, and love virtualization) - Websites (I have built and maintain a few websites, mostly with wordpress)

    $15.00 /hr
    121 hours
    5.00
  9. Bouziane Amine Hafnaoui

    Bouziane Amine Hafnaoui

    iPhone Unlock / Jailbreak

    Algeria - Tests: 3 - Portfolio: 1

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a variety of roles as required. WORK EXPERIENCE Online Costumer Service – Technical Support 2009-present : • Helped customers to solve their problems. • Finding solutions to issues and problems. • Able to handle complains, aggressive costumer and difficult situations. • Positive attitude, energetic approach and self motivation. • Capable of influencing the opinions of costumers. Phones Unlocker 2010-present : Running the unlock section in Etunlock Telecom INFORMATION SKILLS: Proficient in iOS applications, use of internet and e-mail. Best Regards

    $3.33 /hr
    10 hours
    3.90