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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Elven kiel L.

    Elven kiel L.

    Web Application Developer / Programmer

    Philippines - Last active: 5 hours ago - Tests: 10 - Portfolio: 4

    I am a programmer focusing on web based application development. I have almost 4 years of experience in HTML, CSS, PHP, MySQL, jQuery and AJAX. I mainly do websites and other web based applications. I also developed information systems to clients, some using the Java Desktop Application, mostly using PHP Scripting and I am seeking good career development opportunities where my capacity and expertise could be better utilized for the elevation of the organization and me.

    $10.00 /hr
    0 hours
    0.00
  2. Alex Wilson

    Alex Wilson

    Project and Task Management App, QuickBase, Database, SugarCRM Expert

    United States - Last active: 02/15/2014 - Tests: 17 - Portfolio: 5

    About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

    $33.33 /hr
    1,356 hours
    3.78
  3. Rajesh Maurya

    Rajesh Maurya

    System Administrator

    India - Last active: 2 months ago - Tests: 7 - Portfolio: 2

    1.Install all new hardware, systems, and software for networks. 2.Install, configure, maintain network services, equipment and devices. 3.Supports administration of servers and server clusters. 4.Manages all system back-up and restore protocol. 5.Plans and supports network and computing infrastructure. 6.Perform troubleshooting analysis of servers, workstations and associated systems. 7.Documents network problems and resolution for future reference. 8.Monitors system performance and implements performance tuning. 9.Manage user accounts, permissions, email, anti-virus, anti-spam. 10.Good knowledge of networking essentials. 11.Oversee software and network security. 12.Strong analytical abilities and professional office experience

    $5.56 /hr
    0 hours
    0.00
  4. Lou Golar

    Lou Golar

    IT Support

    United States - Last active: 02/17/2012 - Tests: 2

    I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

    $13.33 /hr
    0 hours
    0.00
  5. David J.

    David J.

    IT expert, Tester, Customer support

    United Kingdom - Last active: 2 months ago - Tests: 8

    I am a current student of Edinburgh Napier University, my main area of study is software (games) development, CAD and software testing. Have experience in customer support and as a virtual assistant too. I am more like a generalist than a specialist in any field. I am looking for a full time project possibly.

    $12.78 /hr
    0 hours
    3.15
  6. Angelie Belotindos

    Angelie Belotindos

    Administrative Assistant/Customer support/ Database Management

    Philippines - Last active: 2 months ago - Tests: 3

    I am Angelie Belotindos,a newbie here in Odesk finding work and Opportunity. I have 2 years of experience in Administrative Assistant in Secured Manpower Agency . I am willing to soar high in any job responsibilities . I am also Freelance Real state Agent here in Philippines in Agusan Del Norte and Davao City. I can provide e-mail, manage files and phone support ,data entry , Communicating with target audiences and managing customer relationships,Evaluating marketing campaigns ,Maintaining and updating customer and will do everything I can to delight your customers and client. I am a full-time freelancer and can work any time.

    $5.00 /hr
    0 hours
    0.00
  7. Roman S.

    System and network administrator

    Russia - Last active: 19 days ago - Tests: 2

    More than 10 years of making rock stability systems. Over 5 years of supporting dedicated servers (more than 300). Microsoft certified IT professional (2003 - 2008 -2012, ISA-TMG, Exchange, all services), Unix expert (Debian/Ubuntu, CentOS/Redhat prefer), MacOS administrator. Good skills in virtualization (Hyper-V, Xen, VmWare etc), VoIP (asterisk, mera, 3cx) MCTS: Microsoft Windows Vista, Configuration MCITP: Enterprise Support Technician on Windows Vista; MCTS: Windows Server 2008 Network Infrastructure, Configuration MCTS: Windows Server 2008 Active Directory, Configuration MCTS: Windows Server 2008 Applications Infrastructure, Configuration

    $14.99 /hr
    0 hours
    0.00
  8. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Last active: 6 days ago - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $20.00 /hr
    3,479 hours
    4.97
  9. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 5 hours ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,741 hours
    5.00
  10. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 2 days ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,867 hours
    5.00