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Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


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Time needed to complete a Customer service project on Upwork.

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Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Muyassir S.

Muyassir S. Agency Contractor

Server Admin / Wordpress Expert

Pakistan - Tests: 8 - Portfolio: 3

Its near about two years that i am providing my services of.. - Server Administration ( Linux / Windows Server ) - Troubleshooting issues - Technical Support - Managing Shared , Reseller, VPS and Dedicated Web-Hosting - WordPress Hosting / Management / Migration / Issues Resolving - WHM/Cpanel , Plesk, Direct Admin - iis, Apache, Nginx Server - Websites Migration From Shared , VPS, Reseller and Dedicated Server - Installing Software, SVN, modules on Server - Web Hosting Agent Managing clients hosting accounts, Servers and web sites migration from a2Hositng, Bluehost, Godaddy, Hostgator, SiteGround, Liquid Webhosting, hawkhost, knownhost, web-hosting , Fatcow, ipage,, ServedInt, 1and1,blizhosting and Wp-Engine

Associated with: MIII-IT Solutions

97% Job Success
$16.68 /hr
2,753 hours

Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Marius vicol C.

Marius vicol C.

Customer Service/Network Support

Romania - Tests: 5 - Portfolio: 1

I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

100% Job Success
$8.00 /hr
760 hours

Holly W.

Holly W.

Expert Master's level qualitative researcher

United States - Tests: 1 - Portfolio: 1

My skills and experience include work with top-level researchers in development of outcome measures, assessments, and programs, lead project manager and analyst for health-based automated, state-wide phone survey with LiveWell Colorado, extensive knowledge of medical terminology, and years of experience writing, proofing, and contributing to grant applications, journal publications, and presentations. I have a Master's degree in medical anthropology, an expert in conducting qualitative interviews and analysis. I am also excellent in time management and meeting deadlines, excellent in working independently with little to no direction, skills in running my own business - I understand the concepts and importance of business relationships and have excellent people skills.

79% Job Success
$27.00 /hr
37 hours

Faith Delos Santos

Faith Delos Santos Agency Contractor

telemarketer/advanced technical support/staffing

Philippines - Tests: 1

I am Faith G. Delos Santos, 27 years of age. I am a graduate of Bachelor of Science in Nursing at Central Philippine University. I am a quick learner, motivated and dedicated to get the job done right. I am highly attentive to details and effectively manage tasks simultaneously. I have a strong Communication skills, friendly, professional and very optimistic. WORKING EXPERIENCES Callmatrix Sales and Marketing Simon Ledesma street, Jaro, Iloilo City March-June (2010) Callbox Sales and Marketing Solutions M.H. Del Pilar Street, Molo, Iloilo City August 23,2011-January 4,2012 Telemarketer SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Teleflora's Ramp for Valentine's Day January 23,2012- February 18, 2012 Customer Representative SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Parlance Dept. February 20,2012-Present Customer Service Representative Advanced Technical Support

Associated with: VWP Manpower Agency

$5.56 /hr
82 hours

Gary Vanlalawmpuia

Gary Vanlalawmpuia

Hire me I wont let you down

India - Tests: 1 - Portfolio: 1

I have an overall experience of 7 Years in a BPO domains ,being in the Call Center industry i have Experienced in Outbound Sales , Cold Calling, Lead Generation, Appointment Setting and Customer Service. I have all the skills and experience you are looking in an ideal candidate. I am flexible with the working schedule and do not have problem doing night shifts as well as working on weekends

$7.00 /hr
242 hours

Alex Wilson

Alex Wilson

Project and Task Management App, QuickBase, Database, SugarCRM Expert

United States - Tests: 17 - Portfolio: 5

About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

100% Job Success
$33.33 /hr
1,356 hours

Aamir Qadri

Aamir Qadri

Expert in Problem Resolution

Canada - Tests: 10 - Portfolio: 4

5+ years of network administration and technical support experience including back-up, security management, email systems, applications and client/server hardware support Technology Summary Operating Systems: Windows 8, 7, XP, Vista, Windows Server 2003/2007/2008 Software: MS Office (Word, Excel, Outlook, PowerPoint, Access), MS Visio, MS Project Networking: LANs, WANs, MAN's, WLAN's, VPNs, Routers, Firewalls, TCP/IP Languages: BASIC

$33.33 /hr
185 hours

Chamille A.

Chamille A.

I Can Get It Done

United States - Tests: 4 - Portfolio: 1

I am an experienced Saleforce.Com Certified Administrator (2008,2012) I also love data entry, database administration, customer service and writing. My Type A personality makes my work virtually error free and my attention to detail and ability to multitask make for great work done quickly. I am also a beginning developer learning HTML, CSS AND Javascript.

$16.00 /hr
5 hours