Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
Clear all filters
  1. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 16 days ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $16.67 /hr
    5,679 hours
    4.68
  2. Rahul K.

    Rahul K. Agency Contractor

    E-Commerce Data Entry/ Magento/ Open Cart/ VA/ Web Researcher

    India - Last active: 4 days ago - Tests: 8

    I consider myself a hardworking, dedicated, and proactive person with excellent organisational and communication skills and a good team player with a can-do attitude. I am also a flexible person who works well under pressure while at the same time maintaining a calm and reassuring manner. I have vast experience in areas like, Adobe Photoshop, E-Commerce Data entry, Magento and Open Cart, MS-word, Excel, E-mail handling.

    Associated with: Datasoft IT Kings LLP

    $3.50 /hr
    855 hours
    5.00
  3. Claudine Culala

    Claudine Culala

    Claudine Culala

    Philippines - Last active: 5 days ago - Tests: 5

    I'm a graduate of BS Computer Engineering and was able to work in different reputable companies. I'm proud to showcase my skills acquired working in a call center industry as a Technical Support Team Leader. I can do the ff: **Data entry; research; technical and customer support; Writer; organizer**

    $3.33 /hr
    237 hours
    4.98
  4. Faith Delos Santos

    Faith Delos Santos Agency Contractor

    telemarketer/advanced technical support/staffing

    Philippines - Last active: 11/09/2014 - Tests: 1

    I am Faith G. Delos Santos, 27 years of age. I am a graduate of Bachelor of Science in Nursing at Central Philippine University. I am a quick learner, motivated and dedicated to get the job done right. I am highly attentive to details and effectively manage tasks simultaneously. I have a strong Communication skills, friendly, professional and very optimistic. WORKING EXPERIENCES Callmatrix Sales and Marketing Simon Ledesma street, Jaro, Iloilo City March-June (2010) Callbox Sales and Marketing Solutions M.H. Del Pilar Street, Molo, Iloilo City August 23,2011-January 4,2012 Telemarketer SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Teleflora's Ramp for Valentine's Day January 23,2012- February 18, 2012 Customer Representative SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Parlance Dept. February 20,2012-Present Customer Service Representative Advanced Technical Support

    Associated with: VWP Manpower Agency

    $5.56 /hr
    82 hours
    5.00
  5. Aamir Qadri

    Aamir Qadri

    Sales Consultant | Operation Manager | IT Services Enabler | Business

    Canada - Last active: 2 days ago - Tests: 10 - Portfolio: 4

    Skilled Professional with over twenty years of experience. Strong communication and organizational skills acquired in various companies. Proven ability to implement technology-based solutions for business. problems. Developed policies and procedures for cost reduction and improved efficiencies. Systems Design – IT Security – Strategic Planning – Project Management. Skills  Business Development: Various sectors in multiple countries.  Sales Management: End to End for corporate clients.  Business Process Modeling: Including stake holders.  Project Management: Full Life Cycle.  Operating Systems: Windows (all versions), SCO Unix, Linux Red Hat.  Networking: LAN/WAN/Wireless, TCP/IP suite.  Security: Symantec Enterprise Security Management.  Hardware: Diebold, DELL, HP, Compaq, EPSON, Cisco.

    $33.33 /hr
    185 hours
    0.00
  6. Alex Wilson

    Alex Wilson

    Project and Task Management App, QuickBase, Database, SugarCRM Expert

    United States - Last active: 02/15/2014 - Tests: 17 - Portfolio: 5

    About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

    $33.33 /hr
    1,356 hours
    3.78
  7. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 8 hours ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,876 hours
    5.00
  8. Fawn Rhodes

    Fawn Rhodes

    Affordable, Dependable and Professional Virtual Assistant

    United States - Last active: 2 days ago - Tests: 5

    I’ve worked in the telecommunications industry for six years, five plus years retail customer service experience and approximately 10 plus years within Office Administration. I am positive I am fully equipped to help your organization reach their goals, while simultaneously affording me professional growth opportunities. Familiar with US/Canadian Administrative Law

    $16.67 /hr
    310 hours
    4.84
  9. Niels S.

    Niels S.

    Student, Hobby programmer and part-time systems administrator

    Denmark - Last active: 1 day ago - Tests: 4

    Hi, my name is Niels. I am 31 years old, and love everything computers and science! My main language is Danish, but my English is very good. I am a student in Computer-Science so i can be a "real" programmer, and I have been working part time as a systems administrator at a local school. I know a little about a lot, I love to dabble in new things and technologies. I am a quick learner. My future is in programming: I have been teaching myself C# at home in my spare time, and have been making a few useful application for the school where I worked. How am I as a person: I am a kind, gentle person, always with a smile and always sees the good in all people and things. I am a very calm, dedicated and honest. Interest areas are: - Computers (from physical to software) - Programming (C# - winforms, just started learning C# WPF) - Servers (linux/windows I have a couple for personal use) - Virtualization (I use proxmox on all my servers, and love virtualization) - Websites (I have built and maintain a few websites, mostly with wordpress)

    $15.00 /hr
    80 hours
    5.00
  10. Bouziane Amine Hafnaoui

    Bouziane Amine Hafnaoui

    iPhone Unlock / Jailbreak

    Algeria - Last active: 4 days ago - Tests: 3 - Portfolio: 1

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a variety of roles as required. WORK EXPERIENCE Online Costumer Service – Technical Support 2009-present : • Helped customers to solve their problems. • Finding solutions to issues and problems. • Able to handle complains, aggressive costumer and difficult situations. • Positive attitude, energetic approach and self motivation. • Capable of influencing the opinions of costumers. Phones Unlocker 2010-present : Running the unlock section in Etunlock Telecom INFORMATION SKILLS: Proficient in iOS applications, use of internet and e-mail. Email : amine.bigsmoke@gmail.com Skype : bigsmoke0072 Best Regards

    $3.33 /hr
    10 hours
    3.90