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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 3 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  2. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Last active: 4 days ago - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,213 hours
    4.90
  3. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 16 hours ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,786 hours
    5.00
  4. Naveen S.

    Naveen S.

    Super Star Magento| Wordpress| PHP Developer| JQuery| Codeigniter

    India - Last active: 1 day ago - Tests: 7 - Portfolio: 14

    Hi, I am a freelance web developer based in the North India. I've worked with PHP for a number of years and have developed applications for large and small business, ranging from marketing suites to online courseware for large schools. I also design and develop wordpress sites, including front end and extensive plugins and enhancements. I have also more experience with frameworks like Codeigniter, YII, Cakephp. I can take any required feature and turn it into something that is compatible and useful with wordpress, making your site and its purpose easy to use and manage.

    Groups: LoadedCommerce

    $11.11 /hr
    1,156 hours
    3.60
  5. Alex Wilson

    Alex Wilson

    Project and Task Management App, QuickBase, Database, SugarCRM Expert

    United States - Last active: 02/15/2014 - Tests: 17 - Portfolio: 5

    About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

    $33.33 /hr
    1,356 hours
    3.78
  6. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Last active: 13 days ago - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $20.00 /hr
    3,479 hours
    4.97
  7. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 2 days ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,907 hours
    5.00
  8. Elmie dawn L.

    Elmie dawn L.

    Virtual Assistant l Data Entry Professional l Article Writer

    Philippines - Last active: 16 hours ago - Tests: 11 - Portfolio: 9

    Accuracy. Proficiency. Assistance. Service. Satisfaction. Timeliness. These are my primary aims in rendering jobs to every client that I will work for. It is always an edge for me being an Information Technology Student because I am exposed to the fields of advancement. I am knowledgeable in data entry, web research, programming, email response stuffs, writing blogs and paper columns as well as customer service since I'm also a call center agent and a receptionist before. I specialized with the softwares like Microsoft Office ( XP, 2000, 2003, 2007, 2010): MS Word, MS Access, MS Excel, MS Project, MS Visio, MSPowerpoint, MS Outlook, Adobe Photoshop, DreamWeaver, SQL Server, Xampp, JCreator, Visual Basic 6.0, Codeblocks and ER Assistant. I have reliable computer backgrounds, good problem solving skills, good interpersonal skills, language proficiency, and I am a computer literate. I can work under pressure and is hardworking and competent. My skills also include the adeptness in Programming Languages like C++ and Java Script, Visual Basic, HTML, PHP and My Sql. I am very willing to accept any work to be offered, rest assured that I will do my best to provide you with outputs that will suit your standards and satisfaction.

    $6.67 /hr
    3,805 hours
    4.68
  9. Fawn Rhodes

    Fawn Rhodes

    Affordable, Dependable and Professional Virtual Assistant

    United States - Last active: 4 days ago - Tests: 5

    I’ve worked in the telecommunications industry for six years, five plus years retail customer service experience and approximately 10 plus years within Office Administration. I am positive I am fully equipped to help your organization reach their goals, while simultaneously affording me professional growth opportunities. Familiar with US/Canadian Administrative Law

    $16.67 /hr
    314 hours
    4.84
  10. Muyassir S.

    Muyassir S. Agency Contractor

    Server Admin / Wordpress Expert

    Pakistan - Last active: 16 hours ago - Tests: 8 - Portfolio: 3

    Its near about two years that i am providing my services of.. - Server Administration ( Linux / Windows Server ) - Troubleshooting issues - Technical Support - Managing Shared , Reseller, VPS and Dedicated Web-Hosting - WordPress Hosting / Management / Migration / Issues Resolving - WHM/Cpanel , Plesk, Direct Admin - iis, Apache, Nginx Server - Websites Migration From Shared , VPS, Reseller and Dedicated Server - Installing Software, SVN, modules on Server - Web Hosting Agent Managing clients hosting accounts, Servers and web sites migration from a2Hositng, Bluehost, Godaddy, Hostgator, SiteGround, Liquid Webhosting, hawkhost, knownhost, web-hosting , Fatcow, ipage, 100TB.com, ServedInt, 1and1,blizhosting and Wp-Engine

    Associated with: MIII-IT Solutions

    $9.88 /hr
    2,442 hours
    4.99