Technical Support Agent
I have been working as a System Engineer For a long time. I have experienced with Windows Server Administrations, Workstations, Visualizations, Networks, DR Sites and Backup Operations, Remote Technical Support (MSP as Labtech, Kaseya and Connecwise), Work as a Tier 2 Level Remote Support Agent for more than 3 Year.
- Strong knowledge of Active Directory design, implementation, management and troubleshooting (Forest, Domains, AD Partitions, FSMO roles, DC/GC specifics, Sites, AD replication, ADAM, AD Backup/Restore, Group Policy, AD security, FRS/DFSR,RDS,DNS,DHCP).
- Exchange 2003/2007/2010/2013 design,Sharepoint 2007/2010/2013 Administration, Desaster Recovery Implementation, implementation, management and troubleshooting expertise.
Double MCSA (Office 356, and Server 2012 R2)
MCSE (Server 2012 R2)
MS (Azure Infrastructure)
Symantec : Netbackup, Enterprise Vault, Backup Exec, Endpoint Protection
Microsoft Premiere Support Training for Exchange 2013, SharePoint 2013 Administrations, FIM