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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 33 Helpdesk projects are completed every quarter on Upwork.

33

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.44.

4.44
Last updated: August 1, 2015
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  1. Roy jonathan V.

    Roy jonathan V.

    IT System Administrator

    Philippines - Last active: 1 day ago - Tests: 11

    - Windows XP / Vista / 7 / 8 - Windows SBS 2003 and 2008 , Windows Server Standard 2003 , 2008 , 2012 - Mac OSX Server - Sharepoint - Office 365 - Zendesk, Capsule CRM, HelpSpot, Dellserv, Kayako, Spiceworks - Microsoft Exchange server and Microsoft Outlook - Domain Hosting / Email Hosting - Malware/Virus Expert - Basic to Advanced Networking - Computer Remote Repairs

    $11.11 /hr
    14,151 hours
    5.00
  2. Anton K.

    Anton K.

    +5 years exp in hosting industry; NIX/WIN servers config/tuning

    Ukraine - Last active: 03/29/2012 - Tests: 10 - Portfolio: 1

    During the last 5 years I have been working in a company that provides a full range of hosting tech support. What does this mean? - quick and complete resolution of your problem. Why quick? - because a customer wants their site to be up and running 99.9% of the time. Why complete? - because if the issue is half-fixed now it may arise in the future and the customer will have to move to another provider who can solve the problem (you know hosting is a highly-competitive marketplace). All these factors are forcing me to have (or gain as fast as possible) a wide range of knowledge in system administration, programming, code debugging and customer relationship.

    $16.67 /hr
    74 hours
    4.94
  3. Catherine G.

    Catherine G.

    Rockstart Quality Assurance Engineer, Tester

    New Zealand - Last active: 7 days ago - Tests: 9 - Portfolio: 2

    I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I am now a part of a company that makes router and Switches a system Test Engineer and have experience with agile testing methodologies.

    $16.67 /hr
    1,778 hours
    4.92
  4. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Last active: 4 days ago - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $4.00 /hr
    0 hours
    5.00
  5. Vadim Bazhov

    $11.11 /hr
    32 hours
    5.00
  6. Mark Cooper

    Mark Cooper Agency Contractor

    Enterprise Mobility Admin, Senior IT Specialist & Lead System Analyst

    United States - Last active: 6 days ago - Tests: 5

    Professional IT Engineer with a Bachelor’s of Science degree in Computer Information Systems. 19 years in-depth technical expertise and business experience at top Oil and Gas companies (Schlumberger / WesternGeco) and computer firms (Microsoft, Compaq) as a Enterprise Mobility Administrator, Senior Mobile Specialist (Mobile Device Management (MDM)), Systems Analyst 2, Programmer, Application Engineer, IT Trainer, Encryption Trainer - Credant and Bitlocker Champion, Knowledge Champion, Technical Support Lead / Trainer, IT Support Analyst L3, Quality Assurance (QA) Tester, Courion Admin, and VoIP (Voice Over IP) Admin. Abilities include finishing assigned tasks with minimal supervision and using problem solving and people skills to satisfy clients. Ability to manage priorities and tasks as needed in a fast-paced work environment. Superior interpersonal, strong organizational, detail-oriented, analytical, instructional, and troubleshooting skills. Exceptional verbal and written communication and collaboration skills to effectively communicate with multiple teams.Future goals include education leading to a Doctorate / PhD in Computer Information Systems.

    Associated with: AAA Mobility Solutions

    $33.33 /hr
    0 hours
    4.79
  7. Dmitry Donskoy

    Dmitry Donskoy Agency Contractor

    systems administrator

    Ukraine - Last active: 1 month ago - Tests: 14

    I'm looking for a remote fulltime job in these fields: 1. *nix/networks (little experience). Any price. 2. Technical support. 5-7$/hr. 3. QA (little experience). Any price.

    Associated with: ServerIssues.com

    $5.56 /hr
    26 hours
    4.87
  8. Saqib Saeed

    Saqib Saeed

    Homework Assistance

    Pakistan - Last active: 1 month ago - Tests: 1

    Degrees M.Sc, B.Sc, F.Sc My Expert Service With my extensive educational background and related experience, help services in almost all major subjects including Mathematics, Algebra, Statistics, Economics and other subjects. My work is always unique for me. I will give you satisfactory related to your work. Experience & Qualifications 6 years experience with 4 different universities for teaching in Mathematics, Statistics, Economics.I am a M.Sc, B.Sc, F.Sc degree holder.

    $5.00 /hr
    0 hours
    0.00
  9. Ryan Elli Mateo

    Ryan Elli Mateo

    IT Helpdesk Engineer with AV experience

    United States - Last active: 25 days ago - Tests: 2

    Currently an IT Executive with a wide experience when it comes to performing helpdesk and technical support functions. Well-rounded person who can work with minimal supervision, meticulous when it comes to problem solving and customer care at the same time in order to meet the desired service level agreement of the company. A person who values resolving issues at first contact for customer and personal satisfaction. More than 10 years professional experience. Administering the operations of computer systems related to operating systems, servers, and end-user workstations • Install, monitor, upgrade and maintain operating system • Install, monitor, upgrade and maintain hardware and software. • Install, configure network and peripheral hardware ( switches, wireless, printers) • Organization of 24h/7d full time servers working mode • Perform and test routine system backups and restores.; • Antivirus complex support and maintenance; • Install, monitor, upgrade and maintain video security system (analog cams, ip cams); • build a new network segment; • Technical company end-user support (Helpdesk).

    $3.33 /hr
    0 hours
    0.00