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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 33 Helpdesk projects are completed every quarter on Upwork.

33

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.44.

4.44
Last updated: August 1, 2015
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  1. Andrey V.

    Andrey V. Agency Contractor

    MQL4 Programmer, Webmaster, Server Administrator, Wordpress SEO

    United States - Last active: 03/17/2014 - Tests: 8 - Portfolio: 10

    MQL4 Programmer, developing Forex Metatrader indicators and EAs by client's specifications. Build custom personal or small business website for as much as 500$ for turnkey. Over 7+ years of experience in website design, SEO optimization and server administration. Have developed corporate and personal websites for Semiconductor, 3D Analysis, Architecture and IT Services providers. Experienced in developing eCommerce websites. System administration experience include: Linux • Microsoft Windows Server • Microsoft Exchange • Group Policy & Procedures Development • Disaster Recovery Planning • BES - BIS • Network Security. InstallShield expert, software build engineer. Experienced translator for Hebrew & Russian languages.

    Groups: Bluehost Developers and Designers, Joomla!

    Associated with: aStudio+ Agency

    $20.00 /hr
    428 hours
    4.98
  2. Mary A.

    Mary A. Agency Contractor

    Computer and Application Specialist

    United States - Last active: 05/26/2014 - Tests: 8

    Multitalented and client-focused Technical Support Specialist with a proven history of providing stellar levels of technical customer service. Skilled in driving IT systems development through expert installation and maintenance of network hardware, software, and peripheral equipment. Reliable and supportive team player with demonstrated talent for quickly mastering new technologies and processes. Bilingual (Spanish/English) with excellent communication and collaborative talents; adept at interfacing directly with clients and technicians to rapidly diagnose and resolve challenging technical problems.

    Associated with: Cruz Technologies, LLC

    $16.67 /hr
    98 hours
    4.35
  3. Michael  R Waheeb

    Michael R Waheeb

    Software Development Enginer , Sql Server Administrator and ADP HR.net

    Egypt - Last active: 3 days ago - Tests: 1

    I have 5 years experince in this field, i have developed wide range of projects (like infoepath) and workflows (HR.NET Console) using C#, SQL, ASP.net and administrate, maintenance SQL server and sharepoint and Vizual HR.net and testing softwares and make researchs. Iam looking for installation and administrate sql server or share point and fix technical issues and make technical researches and translate it.

    $8.00 /hr
    29 hours
    0.00
  4. Elias Sfeir

    Elias Sfeir

    Computer and Communications Engineer

    Ecuador - Last active: 1 month ago - Tests: 6

    Hi, I am Elias. I am a computer and communications engineer from Lebanon but living in Ecuador. I have worked in a couple of medium businesses with users between 200 and 500. I have knowledge in managing Windows servers and managing CISCO switches and routers. I speak 4 languages: Arabic, English, French and Spanish. At your service!

    $7.78 /hr
    0 hours
    0.00
  5. Benoit Ghio

    Benoit Ghio

    Webmaster / Community Management / IT Administrator

    France - Last active: 5 months ago - Tests: 4 - Portfolio: 3

    I started my career in IT as a network administrator for 1 year in an aluminum production company. This work allowed me to get many skills in the servers domain and IT support. Then, i worked for an event digital agency in the web domain during 5 years allowing me to get skill in the Web domains and social media strategy.

    $20.00 /hr
    17 hours
    0.00
  6. Matias T.

    Messaging & Collaboration Admin / Tester

    Argentina - Last active: 2 days ago - Tests: 1

    I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

    $11.11 /hr
    169 hours
    0.00
  7. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 1 day ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    2,399 hours
    4.90
  8. Usman H.

    Usman H.

    ICT Professional

    Pakistan - Last active: 4 days ago - Tests: 27 - Portfolio: 1

    20 years experience in ICT! 25 skill tests passed todate! Masters Degree in Information Technology. Bachelors Degree in Computer Science. Superb Network and System Administrator (Windows XP-8, Server 2003-12, TCP/IP, ISA, Exchange, Active Directory, Wi Fi Configurations). Visual Basic Wizard (Classical 6.0,Script,for Applications to .NET). Database Analyst, Developer and Designer (Access, Oracle, MS SQL Server). Excellent Project Manager. Technical Document Writer (Business and Technical English, Flow charts, MS Project, MS Visio Technical Diagrams).

    $5.60 /hr
    7 hours
    5.00
  9. Nanda Kumar

    Nanda Kumar

    Multi skillled, ready to work

    India - Last active: 28 days ago - Tests: 3

    I am a multi skilled person with ready to work attitude. Open to take challenges. User/Client satisfaction is the main goal. SLA is the first priority and policies and procedures are the business keys. Skills: Customer and Technical support Officer, Client Tech Support, Application testing, Server Administration, ITIL Certified Support analyst, Worked on client and third party tools like HPSM, ESMT, HPQC, Selenium, Power Builder, MS-Access, MS-Office, SQL and Informatica developer. Trained and experienced in SAP (BO, BI, WM), Experienced in mobile UI Disigning and Iphone UI designing.

    $11.11 /hr
    0 hours
    0.00
  10. Raquel A.

    Raquel A.

    Experienced Virtual Assistant | Linux Sys Admin | Migration Specialist

    Philippines - Last active: 1 day ago - Tests: 12

    You can use my help on the following: 1. Web Hosting Tech Support (Linux) - has a very good understanding on the following: - Domain Names (registration, renewal, transfer, and redemption) - Web Hosting Concepts - DNS - Cloudflare - Email and FTP Configuration - SSH - cPanel/WHM - Wordpress - Migration (cPanel to cPanel, Custom Control Panel to cPanel, No Control Panel to cPanel) - Can do email migration as well. Such as from any other mailbox to a google apps email accounts. - HTML - PHP - MySQL - Sales and Billing Inquiries - Familiar with WHMCS Billing Software, Kayako and Zendesk Ticketing - Problem Solver - Can write trouble shooting guide 2. I can be your girl (VA) - Web Research - Data Entry - Anything under the sun 3. Familiar with Amazon Seller Central. - An e-commerce personal assistant 4. Project Management Note: If your company is looking for a Team, I can provide it to you as well.

    $11.11 /hr
    3,911 hours
    4.83