HW workstation, pc, tech support, trainer, apple, iPhone, iPad, cell
Last active: 09/10/2013
l Upcoming Devry University graduate offering an academic background in IT combined with extensive long term experience in various IT environments for .
l Consistently recognized for technical troubleshooting skills used effectively to resolve challenging issues; and also for having a fantastic “Bedside manor” when dealing with nontechnical clients.
l Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.
l Specializes in telephone support; technical coaching, internal and external customer service, enjoys a challenging project; Dependable & always ready at bat for his team,
l Expert on evaluating technical need and researching most problems found at the Server, Workstation, to consumer level.
l Problem Solver with +10 consecutive years experience in a professional IT related field.
Specialties:Expert on All current versions of Windows, Windows Server, and its Application Services such as: AD, IIS, Exchange, SharePoint, Etc,. Moderate knowledge of Mac OSX as a workstation. Light Unix/Linux for servers or workstations. A whiz with Portable Electronics and Communications devices, Expert on web Administration, Networking, Network Security, VPN, HDD Imaging and Virus/Spyware cleanout.