Live Chat Operators

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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 40 Live Chat Operator projects are completed every quarter on Upwork.

40

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: May 1, 2015
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  1. Tawny B.

    Tawny B. Agency Contractor

    Highly Organized Personal Assistant & Administrative Professional

    United States - Last active: 05/25/2013 - Tests: 10 - Portfolio: 4

    Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.

    Associated with: AdmiNinja

    $15.00 /hr
    2,377 hours
    4.98
  2. Renato Frota

    Renato Frota

    Complete IT Consultant / Programmer / Assistant

    Brazil - Last active: 02/28/2014 - Tests: 2

    I'm a 26 yr old guy from Brazil, with IT Management undergraduation, passionate for computers since... well, since ever. I have programming skills (mainly PHP/MySQL), Linux administration experience, very accostumed to using SSH to performing tasks quicker. Have integrated some great support staffs like InvisionHelp Brasil (Invision Power brazilian community, that offers free and paid support and programming services). Currently a global moderator in the OpenCart Brasil community. I also have experience with WHMCS and various other PHP scripts. I'm very good in troubleshooting and tasks automatization. If you need PHP, HTML and/or CSS adjustments in your website/application, I'm able perform them quickly. I have some skills with web graphics (Photoshop) also. Really don't know what to focus in my profile yet. I will update this as I find jobs that I'm capable to do.

    $30.00 /hr
    0 hours
    0.00
  3. Richard Noonan

    Richard Noonan

    IT Support

    Ireland - Last active: 4 months ago

    BSc Electronics & Computing from Open University (Milton Keynes) My Current occupation is in IT Support at an Amazon.co.uk Call Centre. Duties include: Respond to internal customer service requests for hardware & software issues. Build of desktop PCs & Laptops in Windows 7 & MS Office 2010 English, French, Italian & in Linux (Ubuntu). Mainly from SCCM and FOG Server images. Receive delivery of desktops & laptops. Unpack and storage of desktops & Laptops. Image, log and issue with encryption when collected. Installation of full desktop and laptop workstations including docking stations & dual screen extended desktops. Troubleshooting of PCs & Laptops to RAM, HD & Motherboard Level & calling vendors to organize replacement and return of in warranty modules. Provide remote assist though Windows Remote Assist and Citrix Go to Assist when work from agents experienced issues. I have also used Teamviewer. Troubleshooting and resolving desk-side tickets. Active Directory users management and password resets/account unlocks, VPN token access issues etc. Network troubleshooting & diagnosis data ports. Wireless troubleshooting/Wireless certificates. Data Retrieval from Hard Drives of defective laptops (when possible). Bit-locker encryption recovery. Roaming and Local Profile Management. Home Drive/Network Space Admin. Shared Folders and Permissions Admin. Submission of RFQs and raising of Purchase Requisitions for IT equipment. Delivery of IT Training and IT Inductions. I am very comfortable in a classroom/training room environment and speaking in Public. Provisioning of SIP desk phones and administration of Mobile Smart Phones. Network/Server Room Troubleshooting and Implementation of Change Management to replace CISCO/APC modules when required. Arrange RMA of defective modules to Vendor. I have 2 years experience in Customer Service (Tech Support) at Amazon.co.uk I also have 15 years experience in Electronic Design & Troubleshooting with companies such as Flextronics and Artesyn

    $15.00 /hr
    0 hours
    0.00
  4. Ann catherine M.

    Ann catherine M.

    Technical Support Specialist, Expert in Computer Hardware and Software

    Philippines - Last active: 1 day ago - Tests: 6

    Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,

    $4.44 /hr
    1,432 hours
    4.85
  5. Megan Evans

    Megan Evans

    Canada - Last active: 21 days ago - Tests: 6

    Through my varied and instructive employment history, I have gained excellent skills in computer-based work such as raw data entry, general administration, handling emails, and customer service through live-chat. I have also developed a proficiency for typing and using Microsoft Word and Excel. My personal strengths include efficient time-management, learning and adapting quickly to new roles/projects, and having a great eye for detail. The combination of my personal and professional attributes make me an excellent candidate for your oDesk project.

    $5.00 /hr
    0 hours
    5.00
  6. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 11 days ago - Tests: 16

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,794 hours
    4.96
  7. Sophia S.

    Freelancer Online Corporate Administrative Support

    India - Last active: 2 months ago - Tests: 2 - Portfolio: 5

    From the beginning of my career, I have had a multinational corporate largely desk-oriented various administrative experiences in both Textual/Numerical Data Records, Data Reports, MS-Word Processing, Financial end-tasks that involved all basic mathematical calculations - which all demanded detail-orientation, accuracy with speed, and e-communication and correspondence. Later, inspired by the thought of freedom at work I chose to get into the Freelancer World taking up online jobs. I have been, since last few years, affiliated with a USA based Auto-Marketing company for Chat Support and Data Records. I will provide the reference on request. Academically I have been a post-graduate in Behavioral Science. Work, to me, must reflect Inner Sense of Duty, Inner Discipline, Overall Attitude and Level of Mind as well as Skills, Aptitude and Confidence. Aim is to Enjoy Work and Deliver it with Finesse - it is more about How we do it. I work all time zones Coast to Coast Mon to Sat: 09:00hrs EST till 22:00 hrs PST, 24x7, 365 days. Opportunities that I am looking out for are as follows :- Form filling on SAP application that demands Accuracy; Chat Support; Excel /Spreadsheet Entries and Data Extractions; Database Entry; MS Word Processing; Book / eBook / Article / Blog Typing Proofreading (English spelling, grammar); Article Reviews; Audio / Video Transcriptions; Net Surf / Web Research / Lead Gen; All Basic Numerical Functions involving reports, tables, entries, calculations, invoices, bills.... As for my previous responsibilities that I have held at Multinational Company are as below: A. Maintaining Large Database on MS Excel; Data Records on SAP Application; Reports, Documents; MS Word; Registers; Correspondence; Email; Help desk; Exit Formalities; B. Works involving Basic Mathematical Calculations; In charge of Remittances from dealers; Office Contingent Fund; Bank Transaction & Cash Reconciliation; Payments; Basic book-keeping, Journals, Registers Numerical Data Handling and Reconciliations.

    $4.44 /hr
    60 hours
    4.80
  8. Pranav P. Agency Contractor

    Technical Customer Support | Live chat | Virtual Assistant

    India - Last active: 3 months ago - Tests: 3

    About me and my qualities I have done my Bachelor Degree in Computer Applications. I have been doing customer support and technical support for the past 4 years. I've been into positions which included customer support via CRM, WHM, phone, live chat, email, Helpdesk, Zendesk, Sugar, Vtiger, Desk.com etc. My abilities and affinity: I can provide exemplary services as Technical Customer support. I am a self-starter who can work with minimal supervision, thorough persistent and punctuality. Customer's satisfaction is my priority. I am tech savvy with strong affinity for the Web. My English both spoken and written are excellent Thanks for the time to go through my profile Pranav

    Associated with: ONE POINT SOLUTION

    $5.56 /hr
    639 hours
    5.00
  9. Fraanclin Pedro

    Fraanclin Pedro

    IT Tech, Virtual Assitant & Data Entry Specialist

    United States - Last active: 12 days ago

    A professional IT technician with proven experience in technical and customer support service, has vast knowledge in application system programming, diagnosis and development, can render work beyond office hours and can manage time wisely, results-oriented and passionate, with a driven spirit and optimism accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to large department. Sound knowledge of database management tools and data entry technologies. Over six years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work.

    $15.00 /hr
    0 hours
    0.00