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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 76 Live Chat Operator projects are completed every quarter on Upwork.

76

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.46.

4.46
Last updated: September 1, 2015
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  1. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,198 hours
    5.00
  2. Ralph Ervin De Venecia Ignacio

    Ralph Ervin De Venecia Ignacio

    Virtual assistant, Infomation Technology Expert, Networking, DataEntry

    Philippines - Tests: 1

    I am fluent in Englsh both written and spoken, and can take on a wide range of tasks. I also have experience in Cisco networking and I am well oriented with Microsoft Word, Excel, Powerpoint, Java Programming, Data Entry and Adobe Photoshop. I can also work under pressure and can do multiple tasks and pass requirements on time.

    $3.33 /hr
    2,023 hours
    2.35
  3. Sachit Jani

    Sachit Jani

    Customer Support via Chat, Email & Phone (Technical & Non-Technical)

    India - Tests: 7

    I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

    $8.89 /hr
    0 hours
    0.00
  4. Ann catherine M.

    Ann catherine M.

    Technical Support Specialist, Expert in Computer Hardware and Software

    Philippines - Tests: 6

    Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,

    $4.44 /hr
    2,151 hours
    4.87
  5. DANIEL NJUGUNA

    DANIEL NJUGUNA

    Customer Service/Data Entry/Computer Support/Ebay/ Marketing/SEO

    Kenya - Tests: 5 - Portfolio: 4

    I am a professional freelancer with multiple skills and experience on various fields. My range of skills includes live chat operation,customer support,data entry,email handling, technical support among others. I have previously served as an organization IT support expert at two levels in ministerial capacity (The Ministry of Labor and Social Security and the Ministry of Gender and Children and Social Development ). In both organizations, my departments were in charge of customer service handling on issues ranging from IT, System administration,data entry and record keeping. In addition, I have more than 2 years experience working on online platforms. These includes working as an agent with Essaywriters.net, Asiawriters.com and Odesk. At the moment, my rating on Odesk stands at 5, despite the fact that I am still building my Odesk profile to a level that I can be recognized as long term expert. These is a standard I am keen to maintain. Professionally, I have studied Computer Science, and possess additional computer knowledge in Microsoft Office. Furthermore, I have completed a course in CISCO networking. As a result, my; computer technical assistance, Customer support, admin support, data collection and analysis, website management and database hosting skills are enhanced and of high standards. More so, I have a broad experience in English academic writing, gained from 1 year of freelance writing. I am highly competent in my work and I strive to achieve customer satisfaction through smart working and meeting all deadlines. I look forward to being the best team member you have ever had.

    $4.00 /hr
    291 hours
    5.00
  6. Nixon L.

    Nixon L.

    Ticket, Chat, Social Support Agent

    Indonesia - Tests: 7

    Since 2008, I have developed some projects including Air Cargo System, Spa, Salon, Spare-Part Distributor Agency, and Travel Agency. All the projects using Borland Delphi 7. I also have Customer Support experiences. My main duties include answering phones, replying emails and tickets about updating the subscription, refund, and also cross-selling and up-selling. I'm a friendly and professional person. I believe I have the right attitude to perform all jobs properly.

    $11.00 /hr
    0 hours
    5.00
  7. Melvin Bustamante

    Melvin Bustamante

    IT Help desk, Technical support, Data Entry, Web Researcher

    Philippines - Tests: 6

    I worked as an IT Administrator for Xerox for 2 years. I do provisioning of employee/users profiles, I create network and exchange accounts and also disable or remove their network and exchange accounts. I have experience using Active Directory and Exchange Console, troubleshoot Hardware, Software problems and also removal of viruses and malwares. We remotely connect to users computers using Log Me In or Team Viewer. Troubleshoot and fix connectivity issues and setup emails ot Android phones, Blackberry and IOS devices. We manage ang log tickets using Remedy and some knowledge of Sharepoint. I worked with ADP Philippines for 6 months as their Help desk Analyst for their Payroll website workforce now. We handle issues with the website, if users are not able to log in, we reset their passwords and also assist in customizing, uploading pictures and also generating reports for users I was a Technical support Specialist for almost 4 yrs. I worked for 3 large Telecommunication companies in the US. I worked as a Technical Support Specialist for Time Warner Cable, Verizon, and Cincinnati Bell. We troubleshoot internet connection issues, router issues, some basic networking concern, some virus issues I also worked for Microsoft for 6 months, I assist users for their virus concern, problem with their operating system, isolating if issue is cause by 3rd party software or not, check if the version of Microsoft they are using is genuine or real I worked as a Lead Generator for 1 yr from a local company in the Philippines named D.S.S.I (Decision Support System Inc.) I search online for possible leads and also prospect for the company and also take note of contact numbers and stuff and also do research if needed I worked as a Data Analyst/Encoder for 2 yrs from a local company in the Philippines named D.S.S.I (Decision Support System Inc.) support for almost 2 yrs. I encode and transcript accounts, and magazines.My goal is for me to be able to earn and learn at the same time, Earn and learn because every opportunity will be your chance to gain knowledge that will help you grow and have a better career in life. I worked with ADP Philippines for 6 months as their Help desk Analyst for their Payroll website workforce now. We handle issues with the website, if users are not able to log in, we reset their passwords and also assist in customizing, uploading pictures and also generating reports for users I was a Technical support Specialist for almost 4 yrs. I worked for 3 large Telecommunication companies in the US. I worked as a Technical Support Specialist for Time Warner Cable, Verizon, and Cincinnati Bell. We troubleshoot internet connection issues, router issues, some basic networking concern, some virus issues I also worked for Microsoft for 6 months, I assist users for their virus concern, problem with their operating system, isolating if issue is cause by 3rd party software or not, check if the version of Microsoft they are using is genuine or real I worked as a Lead Generator for 1 yr from a local company in the Philippines named D.S.S.I (Decision Support System Inc.) I search online for possible leads and also prospect for the company and also take note of contact numbers and stuff and also do research if needed I worked as a Data Analyst/Encoder for 2 yrs from a local company in the Philippines named D.S.S.I (Decision Support System Inc.) support for almost 2 yrs. I encode and transcript accounts, and magazines.

    $5.00 /hr
    0 hours
    5.00
  8. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,862 hours
    4.96
  9. Cordel F.

    Cordel F. Agency Contractor

    Expert Book Reviewer,Email,Tech Sup,CSR,Lead Gen,Live Chat,Admin,VA

    Jamaica - Tests: 6

    In a society where the number of qualified and competent individuals vastly outweighs the available job vacancies, it is versatility and attention to details that will make the differences for many. I am a self-motivated, conscientious young professional who loves to provide outstanding customer service via phone, email and live chat. I also invest alot of my personal time submitting book reviews on various mediums among other things. I would be honored to distribute my level of expertise to help your business gain success and to grow in my skilled areas. I also possess great team oriented attitude, and the ability to decipher technical issues quickly.

    Associated with: wikomit

    $3.33 /hr
    0 hours
    5.00
  10. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
    5.00