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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 65 Live Chat Operator projects are completed every quarter on Upwork.

65

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: July 1, 2015
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  1. Orchille G.

    Orchille G. Agency Contractor

    IT Support

    New Zealand - Last active: 1 day ago - Tests: 2

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    4,940 hours
    5.00
  2. DANIEL NJUGUNA

    DANIEL NJUGUNA

    Customer Service/Data Entry/Computer Support/Ebay listing/ Marketing

    Kenya - Last active: 21 hours ago - Tests: 5 - Portfolio: 4

    I am a professional freelancer with multiple skills and experience on various fields. My range of skills includes live chat operation,customer support,data entry,email handling, technical support among others. I have previously served as an organization IT support expert at two levels in ministerial capacity (The Ministry of Labor and Social Security and the Ministry of Gender and Children and Social Development ). In both organizations, my departments were in charge of customer service handling on issues ranging from IT, System administration,data entry and record keeping. In addition, I have more than 2 years experience working on online platforms. These includes working as an agent with Essaywriters.net, Asiawriters.com and Odesk. At the moment, my rating on Odesk stands at 5, despite the fact that I am still building my Odesk profile to a level that I can be recognized as long term expert. These is a standard I am keen to maintain. Professionally, I have studied Computer Science, and possess additional computer knowledge in Microsoft Office. Furthermore, I have completed a course in CISCO networking. As a result, my; computer technical assistance, Customer support, admin support, data collection and analysis, website management and database hosting skills are enhanced and of high standards. More so, I have a broad experience in English academic writing, gained from 1 year of freelance writing. I am highly competent in my work and I strive to achieve customer satisfaction through smart working and meeting all deadlines. I look forward to being the best team member you have ever had.

    $4.00 /hr
    91 hours
    5.00
  3. Nixon L.

    Nixon L.

    Ticket, Chat, Social Support Agent

    Indonesia - Last active: 8 days ago - Tests: 7

    Since 2008, I have developed some projects including Air Cargo System, Spa, Salon, Spare-Part Distributor Agency, and Travel Agency. All the projects using Borland Delphi 7. I also have Customer Support experiences. My main duties include answering phones, replying emails and tickets about updating the subscription, refund, and also cross-selling and up-selling. I'm a friendly and professional person. I believe I have the right attitude to perform all jobs properly.

    $10.00 /hr
    0 hours
    5.00
  4. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 21 hours ago - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,839 hours
    4.96
  5. Cordel F.

    Cordel F. Agency Contractor

    Expert Book Reviewer,Email,Tech Sup,CSR,Lead Gen,Live Chat,Admin,VA

    Jamaica - Last active: 19 days ago - Tests: 6

    In a society where the number of qualified and competent individuals vastly outweighs the available job vacancies, it is versatility and attention to details that will make the differences for many. I am a self-motivated, conscientious young professional who loves to provide outstanding customer service via phone, email and live chat. I also invest alot of my personal time submitting book reviews on various mediums among other things. I would be honored to distribute my level of expertise to help your business gain success and to grow in my skilled areas. I also possess great team oriented attitude, and the ability to decipher technical issues quickly.

    Associated with: wikomit

    $3.33 /hr
    0 hours
    5.00
  6. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Last active: 2 months ago - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
    5.00
  7. Pranav P. Agency Contractor

    Technical Customer Support | Live chat | Virtual Assistant

    India - Last active: 5 months ago - Tests: 3

    About me and my qualities I have done my Bachelor Degree in Computer Applications. I have been doing customer support and technical support for the past 4 years. I've been into positions which included customer support via CRM, WHM, phone, live chat, email, Helpdesk, Zendesk, Sugar, Vtiger, Desk.com etc. My abilities and affinity: I can provide exemplary services as Technical Customer support. I am a self-starter who can work with minimal supervision, thorough persistent and punctuality. Customer's satisfaction is my priority. I am tech savvy with strong affinity for the Web. My English both spoken and written are excellent Thanks for the time to go through my profile Pranav

    Associated with: ONE POINT SOLUTION

    $7.78 /hr
    639 hours
    5.00
  8. Jeffrey J.

    Jeffrey J.

    Customer Support Expert with Zendesk Experience, Subject Matter Expert

    Philippines - Last active: 21 hours ago - Tests: 9 - Portfolio: 1

    I am experienced in Customer Handling in both Customer Service and Technical Support in different line of business such as phone, email and chat with 6 years of professional contribution. I have extensive fluency in speaking & accuracy in writing English. I've been in the BPO Industry for 6 years in total. Goal: My goal is to gain long-term clients. I always put my optimum and unparalleled output in every project that I do. For me, it's providing the best level of creative services and delivering quality results at a reasonable price. Specialties: • Efficient in using Microsoft Applications (Word, Excel, Powerpoint) • Advance skills in Networking • Excellent in both written and spoken English • Excellent Live Chat Operator • Planning, Execution, Management & Supervision • Flexibility and Adaptability with any required environment. • Co-operative and ability to working in multidisciplinary team. • Team player • Ability to work under tremendous pressure. • Excellent time management. • Proactive nature and readiness to take actions to influence events. • Decision making capacity in emergency scenario.

    $5.56 /hr
    418 hours
    3.00
  9. micah gutierrez

    micah gutierrez Agency Contractor

    Customer Service Manager

    Philippines - Last active: 1 day ago - Tests: 3

    Experience, Work Quality, Efficiency and Excellence. I can offer 8 years of my experience in Customer Relation/Handling. As a company officer I work with quality and efficiency. I get high caliber job done at the earliest possible time. I have the passion to work towards excellence. As an Evaluator, I make sure that every product/service that we provide meets and satisfies each and every client. I maintain professional and positive influence towards my subordinates, these shows on their attendance and work hours. The teams that I have handled always top Resolution, CCI Surveys and NPS Ranking. Proper root cause analysis, appropriate action plans, constant monitoring and follow through are keys to achieving this level of performance.

    Associated with: Help2Hire Business Solutions

    $5.00 /hr
    77 hours
    0.00