Muhammad Ali Hassan
Exchange 2003,2010,2013, Windows Server 2000,2003,2008,2012
Last active: 4 months ago
Accomplished and performance-driven IT Operations & Infrastructure Professional with 13 years of progressive experience in design, development, delivery & program management of successful cost-effective, high-performance network & infrastructure solutions. Expertise acquired in the domain of Operations, IT Systems Management and Infrastructure administration.
Successfully handling IT Infrastructure operations & extensive experience in developing procedures, service standards, and operational policies for IT business excellence.
Technology Leadership in corporate technology applications to achieve cost-effective improved service, ensuring organizational information security.
IT infrastructure planning, IT business proposals for prospective clients, operations & systems support with capacity requirement planning.
Adept at Service Center Operations, Change Management and Help desk Support.
Conduct Security vulnerability assessment, review and recommend security infrastructure.
Design and implement Networking solutions involving routing and switching, data center network, disaster recovery network.
Troubleshooting of Desktop and server hardware, Installations of new servers in the organization like Exchange Email, Firewall Proxy, Web, Print Server, Domain Controller, Additional Domain Controller, IMAP, FILE Servers.
IT infrastructure Management
Security and Network Infrastructure
System Support & Trouble-Shooting
Capacity requirement Planning
Leadership Teamwork & Mentoring
ITIL (Information Technology Infrastructure Library)
Risk Mitigation & Management
Pre-sales and post sales support
Microsoft Exchange 2003 – 2010, 2013
MS Windows Server 2000, 2003, 2008 R2, 2012
MS SharePoint 2003,2010, SCCM, TMG
IT Strategic Planning
Ready to accept new challenges