Virtual Assistaint Sales / CRM customization, installation and support
Last active: 4 days ago
Virtual Assistant with a solid background in sales and customer service, as well as in-depth understanding of the sales cycle process, with background in IT, project management and technical support, successful at driving results effectively and process changes to improve operational efficiency, Coupled with High-powered Customer Service Management system that specializes in quality service, customer retention, productivity and team management.
• My capabilities include, ability to Install, Deploy, Customize and work with V tiger; A open source FREE CRM software on a VPS. A excellent web based tool to manage your leads better and close more deals, set auto reminders for meetings, appointments, calls and To-Do’s, Invoicing, Payments, Vendor management etc and can include a customer portal and customize help desk ticketing.
• Also have ability to Install, Deploy, Customize and work with E mail marketing software that can give a speed of sending out 10000 emails an hour* that can provide deep insights on delivery, bounces, email opened and links clicked reports etc, along with auto unsubscribe feature with programmable mail send feature at a specified time.
• Have successfully installed, customized and am supporting, Help-desk and ticketing Open source CRM for M/s Fujifilm.
• Have successfully installed, customized and am supporting, Sales automation Open source CRM for M/s Microware Cards solutions, to name a few.
• ## A demo link for the CRM , Email marketing software and Customer Portal can be provided on request to check how it can be customized and benefit you.
System Administrator from Feb 2012 to Current
Fujifilm Gurgaon India
Installed, Deployed, Customized and supporting, A open source FREE CRM software, for help-desk and ticketing on VPS
Administrator from October 2013 to Current
M/s Microware Cards Solutions
Installed, Deployed, Customized and supporting, A Open Source FREE CRM software, for Sales automation, and customer service with AMC and helpdesk ticketing feature.
System Administrator from October 2013 to Current
M/s Microware Cards Solutions: Created and developed a E Commerce website
• B Com Graduate from Mumbai University, in 1982, SSPMS Pune Maharashtra in 1978
• Have successfully cleared Step + and Versant Spoken English Certification Test.
• Have a dual internet connection to ensure that I am always on line and 2 computers 1 desktop and 1 laptop to ensure a high level of on time service delivery.
•Have a Google voice US telephone number for better communication.