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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

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Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours

Bhushan Kumar Sharma

Bhushan Kumar Sharma

Linux Servers AWS Cloud Hosting Security CPanel Plesk VOIP PenTest

India - Tests: 4 - Portfolio: 14

Since 2001, I have been dedicatedly working with Linux Operating Systems & Open Source. Services Provided ::- Deployment, Configuration, Security, Hardening, Monitoring, Performance Tuning, Troubleshooting of Linux Server Roles AWS – Amazon Web Services Migration of Servers Hosting Panels like WHM/CPanel, Plesk etc Asterisk Dialers, VOIP and Call Center Solutions Customization of Linux Kernel & Distro with Rebranding Faculty of Post-Graduate Degree in Computer Sciences. Firewalls & Gateways Linux HPC - High Preformance Clusters Remote Server Support & Troubleshooting L3/L4 Security Auditing of Servers & Websites Cloud & Virtualization Technical Writing VPN - Site-to-Site, Road-warrior Vulnerability Assessment & Penetration Testing Kayako

100% Job Success
$16.67 /hr
4,012 hours

Juan Lebrijo

Juan Lebrijo Agency Contractor

Ruby on Rails Developer (and DevOps)

Spain - Tests: 4 - Portfolio: 11

What I do best (my favorite tasks): * Backend developer with Ruby on Rails and PostgreSQL * Front end development with HTML, CSS (HAML/SLIM and SCSS/SASS), Javascript (Jquery, AngularJS, NodeJS ...) * Expert in DevOps high availability, scalable, zero downtime deployment with: Ubuntu / Docker / Chef / Capistrano stack. NewRelic for monitoring. * Expert in payment gateways: Braintree (my favorite), Stripe and Paypal. * TDD and BDD: Rspec and Capybara are my favorite frameworks * Continuous Integration/Deployment with Jenkins

Groups: Corona Labs, Engine Yard Ruby on Rails Professionals Network

Associated with:

100% Job Success
$60.00 /hr
2,970 hours

Brad R.

Brad R.

MCITP, MCSE, Virtualization, Network Engineer/Mangr, Writer

United States - Tests: 3 - Portfolio: 1

Experienced Technology Leader, Implementation Manager, Change Agent and MCSE/MCITP. In-depth knowledge of IT systems and operations, project management, large-scale system implementations and information security with over twelve years with hands on experience as an Enterprise Administrator and Network Manager in NT, 2000, 2003 and 2008 environments. Extensive experience in Server Virtualization including VMware and Hyper-V integrated with HP and EMC SANs. Practiced understanding of Exchange, Lync Server 2010, Fortigate UTM devices, Active Directory, PKI and DFS. Five years of experience as a corporate Microsoft/Certification trainer and serving as an MCSE/CCNAinstructor for technical schools, colleges and corporations such as AT&T; and Comcast Cable. I have created course curriculum for two online schools. I am extremely proficient in Server 2012 and 2008, including Server Core edition, Hyper-V, Fortinet, VMware, Procurve, HP and EMC SANs, Active Directory, Exchange, SQL, Procurve switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also a professional writer and have contributed to several white papers and authored published articles in professional journals. Have also written and reviewed test questions for IT professional certifications. I am looking for other opportunities to supplement my work load. My Microsoft Profile can be accessed by this link: For more information on me go to

Groups: Microsoft Certified Professionals

96% Job Success
$34.94 /hr
1,818 hours

David A.

David A.

Business Analyst, Enterprise Architect - Engineer, and Project Manager

Nigeria - Tests: 8 - Portfolio: 1

I'm a gifted Management Consultant with special focus and experience in Strategic Planning - management, Enterprise Architecture/Engineering, Products & Projects Business Process Architecture, Management, Business - Technology Management, Business Liaison, Operations - Service Delivery Management, etc. with the ability to proactively translate business/customers/users requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.

60% Job Success
$15.00 /hr
1,174 hours

Ryan Capp

Ryan Capp

Software Engineer, Web Developer and Technical Consultant

United States - Tests: 1 - Portfolio: 4

Seasoned .NET architect, software engineer, web developer, and web designer with skills across numerous informational domains; construction, education, fashion, advertising and marketing, and technology for commercial, non-profit, and government clients.

$50.00 /hr
3,912 hours

Pranshu Mathur

Pranshu Mathur Agency Contractor

Subject Matter Expert

India - Tests: 2 - Portfolio: 2

Hi, I have good experience in Software Development Life Cycle & Software Test Life Cycle methodology to maintain high Quality standards in your organisation. I have worked for, the biggest network provider in USA for eCommerce solutions, in Agile Software development and scrum. I have been working with my clients as a business and functional analyst. Testing Skills-  Unit Testing  System Integration Testing (SIT)  System Testing (ST)  Functionality Testing  Regression Testing  Usability Testing  User Acceptance Testing (UAT)  Manual Testing  Web Testing  Black Box Testing  Smoke Testing  Sanity Checks  Build Deploy  Client Side Compatibility  Accessibility Testing - Reporting  Testing on different browsers of different versions( Chrome, IE, Safari, Firefox, iOS, Android, Windows Phones)  Testing VOIP applications and Telecom softwares (CRM, OMS, Telegence)  Verification and Validation, Developing and Maintaining Test Procedures, Requirement Traceability Matrix etc Tools and Languages : - Mobile Apps Testing(Android, iOS, Windows- Emulators and hands on) - C, C++, HTML,CSS, jQuery, Javascript, PHP, Python - MySQL, TOAD - Test Management Tools - Hp Quality Center, TestRail QA - Test Automation Tools - Selenium , QTP, TestComplete - Defect Tracking tools - Jira, BugZilla, QC - Accessibility Testing - HTTP Fox , Fire Bug, Fire Eyes - SoapUI, Remedy, Winscp, XML Validations in ATG, Reporting- Web Trends Feel free to drop me a message if you need help for your project. Thank You

Associated with: Testing Mavericks

$32.22 /hr
2,190 hours

Farah P.

Farah P.

Professional Linguist & Project Manager

Malaysia - Tests: 19 - Portfolio: 2

My professional experience mainly related to media and show business. I have acted in almost 40 shows, 2 films, and hosted 4 television programs. My voice has been used in narrations and songs in all the works I was involved in. I have also produced/wrote several minor works like video clips and infomercials. Professional freelance writing started in 2006/2007, where I have since wrote scripts and concepts for various episodes/programs for film productions. Other experiences include managing family business, and delve into the world of entrepreneurship. I have a new company that provides services in printing solutions and special-event management. I have strong passion is writing, anything to do with writing which expands my imagination, pushing my own limits, reading or looking at new things, typing words and challenge my intelligence. My opinions are free and unbias and I’m constantly searching for new ways to express myself. The works that I’m looking for in oDesk are mostly creative or technical writing (article, script & concept), transcription, translation, voice narration and proofreading. I’m also looking for a game developer companies to participate in gaming concepts, and book publishing companies to take part in the process of creating a book. My Quality Policy is; 1. To only apply to job posts that I can undertake with confidence. 2. Guarantee of accuracy in details and assurance of quality in content. 3. Deliver the works within the reasonable deadlines. 4. Constantly communicating and verifying all details of the works. 5. Put effort in researching what I do. 6. Flexibility to work independently or within a group of people.

100% Job Success
$33.33 /hr
4,625 hours