Technical Documentation Professionals & Consultants

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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 47 Technical Documentation projects are completed every quarter on Upwork.

47

Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: May 1, 2015

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  1. Brad R.

    Brad R.

    MCITP, MCSE, Virtualization, Network Engineer/Mangr, Writer

    United States - Last active: 19 days ago - Tests: 3 - Portfolio: 1

    Experienced Technology Leader, Implementation Manager, Change Agent and MCSE/MCITP. In-depth knowledge of IT systems and operations, project management, large-scale system implementations and information security with over twelve years with hands on experience as an Enterprise Administrator and Network Manager in NT, 2000, 2003 and 2008 environments. Extensive experience in Server Virtualization including VMware and Hyper-V integrated with HP and EMC SANs. Practiced understanding of Exchange, Lync Server 2010, Fortigate UTM devices, Active Directory, PKI and DFS. Five years of experience as a corporate Microsoft/Certification trainer and serving as an MCSE/CCNAinstructor for technical schools, colleges and corporations such as AT&T; and Comcast Cable. I have created course curriculum for two online schools. I am extremely proficient in Server 2012 and 2008, including Server Core edition, Hyper-V, Fortinet, VMware, Procurve, HP and EMC SANs, Active Directory, Exchange, SQL, Procurve switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also a professional writer and have contributed to several white papers and authored published articles in professional journals. Have also written and reviewed test questions for IT professional certifications. I am looking for other opportunities to supplement my work load. My Microsoft Profile can be accessed by this link: http://www.mcpvirtualbusinesscard.com/VBCServer/brad.rudisail/profile For more information on me go to www.bradinthecloud.com

    Groups: Microsoft Certified Professionals

    $34.94 /hr
    1,818 hours
    4.96
  2. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 3 days ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,231 hours
    4.86
  3. Rahul H.

    Rahul H.

    Project Manager / IT Consultant & Generalist

    India - Last active: 21 hours ago - Tests: 34 - Portfolio: 13

    Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out on a single deliverable. Core Technology Areas - Data Warehousing & Business Intelligence Tools - SSIS, SSRS, SSAS, Crystal Reports - Development of Triggers, Stored Procedures using T-SOL in MSSQL Server - Designing databases - Conceptual & Physical schema - .Net framework 3.5 & 4 - Asp.net, Web Worms, C#, Ajax, Web Services, Win Forms - ORM- LINQ, Entity Framework. nHibernate - Use Cases, UML Artifacts, MS-Visio, Wireframing tools - MS-Access, VBA Abilities - Orchestrating total solutions from requirement analysis to testing and implementation. - Proven experience in project management, risk analysis & successfully leading teams - Interfacing with clients - both pre & post sales Strengths - Ability to think out of the box within defined and accepted methods of execution and delivery

    $35.00 /hr
    4,507 hours
    4.96
  4. Kelley T.

    Kelley T.

    Project Manager

    United States - Last active: 2 months ago - Tests: 1

    I am currently looking for a Project Manager position that I can utilize my skills and increase my knowledge. I am a team player who is eager to become part of a successful team. Over the past fifteen years I have worked as a Project Manager in Telecommunications, Public Safety, and Security Surveillance. My experiences include: Project Management, Management, Documentation, Quality Management, Training, and Legal Documentation. I am very passionate about my work. You can rely on me for any task and I will get the job done! If you are looking for someone who is reliable, hard working, and detail oriented, I am the one.

    $24.00 /hr
    2,752 hours
    5.00
  5. Jyothi Siripurapu

    Jyothi Siripurapu

    Business Analyst | Requirements Analyst (13+ yrs) - Doing What I Love

    India - Last active: 11 days ago - Tests: 12 - Portfolio: 12

    Agile | Interview Stakeholders on business idea | Gather Requirements | BRD - Business Requirements Document (Business specs) | SRS - Software Requirements Specifications (Functional Specs, Technical Specs) | User Stories | UML | Use Cases | Process Mapping | BPMN ★ I am available only for hourly jobs. My hourly rate is as mentioned in my profile. Please keep this in mind when sending an invitation. ★ Clients visiting this profile with out logging into Upwork would view only my public contracts. Log in to Upwork is needed to view both my public and private contracts Thank you for viewing my profile. The hardest part of building a software system is deciding precisely what to build. According to statistics, following are the benefits of clear software requirements: ★ Reduces cost as much as 60% on time and budget ★ 3 times less project failures ★ Reduces 70% to 85% of the rework costs ★ Project overruns can be reduced by as much as 20% by reducing the number of inaccurate, incomplete and omitted requirements ★ If a defect is found during the requirements phase costs one unit to fix, the same would cost more than 100 units if found after it is released Objective: Not to have my employer to come into any of above negative statistics and always keep myself in a challenging role as Business Analyst and give a efficient and effective analysis that would help the organization to achieve the best solution in business which would increase its productivity in market. ★ Summary: A Business Analyst - http://en.wikipedia.org/wiki/Business_analyst and Requirements Analyst - http://en.wikipedia.org/wiki/Requirements_analysis by profession. Have 13 years of IT experience of which nine years of professional experience in business analysis alone. ★ Professional strengths: ✓ Have good oral and written communication skills ✓ Have worldwide communication skill (Ability to summarize and slow down when somebody does not understand) ✓ Have experience in interacting directly with key business users and geographically dispersed stakeholders ✓ Have experience in extracting, analyzing business requirements. Did gap analysis between goals and existing business processes ✓ Have experience in use-case modeling ✓ Have experience in writing user stories using agile methodology ✓ Have experience in creating excellent documentation on business and functional requirements ✓ Have experience to act as a bridge between customer and implementation team ✓ Well organized and structured ✓ Quick learner, analytical mind ✓ Have good trouble shooting skill ✓ Have extensively experience in working from home office remotely for almost six years with no monitoring ✓ Specialized in eliciting business and functional requirements with out a single voice call with clients. Do you have an idea for a business system, and need a business analyst, who is good in communication, who can write requirements documents that can be consumed by your GUI designers and developers then, I am the person whom you are looking for. I provide following services: ★★ My services include: ★ Initiation Phase ✓ Interact with business stakeholders ✓ Elicit and gather business requirements to understand business idea ✓ Convert business idea to wireframe-ready, high-level business requirements document (BRD)/ Project vision document http://en.wikipedia.org/wiki/Business_requirements that can be handed over to GUI designers to develop wireframes/GUI screen shots of the business idea. ✓ Business process modelling (map "as-is" and "to-be" business processes) using BPMN ★ Analysis Phase ✓ Convert wire frames to code-ready, detailed software requirements specification or document (SRS or SRD) http://en.wikipedia.org/wiki/Software_requirements_specification or functional specification document (FSD) http://en.wikipedia.org/wiki/Functional_specification that can be handed over to developers to develop the business idea. ✓ Use case analysis using UML, use case diagrams ✓ User stories using agile methodology ★ Design Phase ✓ System modeling (using object oriented methodology - RUP) ✓ Analysis classes ✓ Object model ✓ Sequence diagrams ★ Specific Domain Skills: ✓ eCommerce ✓ Online Market Places ★ General Domain Skills: ✓ Any application that needs requirements gathering ★ Technical skills that I acquired during my career: ✓ Have knowledge of UML, BPMN, RUP and Agile ✓ Familiar with programming concepts in VB, VB.Net, ASP, ASP.Net, HTML, CSS, Javascript ✓ Familiar with Microsoft Office (Access, Excel, Outlook, PowerPoint and Word) ✓ Have knowledge on SQL and databases ✓ Tools (Please check *Other Experience* section below for the tools that I used) ★ My profile suits for analysis and design phases of SDLC for following roles: ✓ Technical Business Analyst ✓ Requirements Analyst ✓ IT Business Analyst My Linkedin link - https://www.linkedin.com/in/JyothiSiripurapuBizAnalyst For more information on my deliverables and clients testimonials, please view first item *My portfolio* in portfolio section below.

    $36.00 /hr
    1,986 hours
    4.98
  6. Bhushan Kumar Sharma

    Bhushan Kumar Sharma

    Linux Servers AWS Cloud Hosting Security CPanel Plesk VOIP PenTest

    India - Last active: 21 hours ago - Tests: 4 - Portfolio: 14

    Since 2001, I have been dedicatedly working with Linux Operating Systems & Open Source. Services Provided ::- Deployment, Configuration, Security, Hardening, Monitoring, Performance Tuning, Troubleshooting of Linux Server Roles AWS – Amazon Web Services Migration of Servers Hosting Panels like WHM/CPanel, Plesk etc Asterisk Dialers, VOIP and Call Center Solutions Customization of Linux Kernel & Distro with Rebranding Faculty of Post-Graduate Degree in Computer Sciences. Firewalls & Gateways Linux HPC - High Preformance Clusters Remote Server Support & Troubleshooting L3/L4 Security Auditing of Servers & Websites Cloud & Virtualization Technical Writing VPN - Site-to-Site, Road-warrior Vulnerability Assessment & Penetration Testing Kayako

    $16.67 /hr
    3,226 hours
    4.85
  7. Koushik M.

    Koushik M.

    IT Business Analyst/IT Project Manager/BA Trainer

    Bangladesh - Last active: 21 hours ago - Tests: 4 - Portfolio: 6

    *****2000+ Upwork hours and still counting****** Salient Points: # Highly experienced in all phases of Software development life cycle. # Expertise in both waterfall and agile software development and implementation approach. # Efficient in requirement development and requirement management. # Expert in Project Communication, Monitoring, Controlling. # Have adequate domain knowledge in all business processes like E-commerce and ERP systems. # Good knowledge in Magento E-commerce platform. # Translating high level business requirements into functional requirements. # Working closely with the Client, examine existing business models and the flow of data in the business. # Discuss the findings with the Client and design an appropriate improved IT Solution to improve business efficiency and productivity # Expert in articulate business process models and produce outline designs of the new IT system, specifying the data files and logical operations the system will perform and the way data will be viewed by the user # Have expertise in writing technical documents like project scope statement, URS, SRS, System workflows, User stories, Use cases, User manuals/guide # Have experience on provide training on business analysis remotely.

    $22.22 /hr
    2,528 hours
    4.96
  8. Miroslav T.

    Miroslav T. Agency Contractor

    MCSA certified Microsoft system administrator with more than 10years e

    Bulgaria - Last active: 2 days ago - Tests: 11 - Portfolio: 2

    Accomplished IT professional with more than 10 years practical internet experience. Skilled technology savvy self-starter, adept at securing, tuning, tweaking and maximizing the overall computer system performance. In depth understanding of managing mixed networks (Linux and Windows based).Able to work on own initiative or as part of a team and can deal with administrative duties competently.

    Groups: Microsoft Certified Professionals

    Associated with: Samsourcing

    $16.67 /hr
    7,469 hours
    5.00
  9. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Last active: 06/24/2014 - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  10. Ryan Capp

    Ryan Capp

    Software Engineer, Web Developer and Technical Consultant

    United States - Last active: 1 month ago - Tests: 1 - Portfolio: 4

    Seasoned .NET architect, software engineer, web developer, and web designer with skills across numerous informational domains; construction, education, fashion, advertising and marketing, and technology for commercial, non-profit, and government clients.

    $50.00 /hr
    3,912 hours
    5.00