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Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.


Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

Last updated: October 1, 2015
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Giorgi Javakhidze

Giorgi Javakhidze

MCITP | Vmware | Windows - Linux Systems Administrator

Georgia - Tests: 6

In the last 3 years, I have administered many IT networks, managing over 1000+ users. My core competency lies in complete managing of windows - linux based networks, including Active Directory, Exchange, MS-SQL, virtual clouds, based on VMware / Hyper-V and EVA Storage Area Network. I have deep experience in the following software solutions: Basic server services ( DNS, DHCP, WSUS, Vpn, etc. ) Windows 2003/2008 Server Windows 2003/2008 Active Directory Lync Server, Exchange Server, SharePoint Server. Monitoring: SCOM, Nagios Web Server: IIS, Apache Mail Servers : MDaemon, Postfix. Database: MSSQL, MySQL. Proxy / firewall solutions ( Squid, TMG, ISA ) VMware vShere and vCloud: ESXi, vCenter, vCloud Director, vShield

$15.00 /hr
183 hours

John Foote

John Foote

Zendesk Customer Support Specialist

United States - Tests: 8

I have over 20 years of customer service experience (email, IM chat, over the phone, and in person). For the past 6 years I have been using Zendesk, Ninjato, and other CRM software to offer users refunds; apply and cancel subscriptions; send individual emails; troubleshoot technical issues; resolve password requests; gather feedback, and address customer issues and questions. I also have significant experience using Skype, Microsoft Word, Microsoft Excel, Google Drive, Google Docs, Google Sheets, Google Hangouts, and GoToMeeting . Since 2008, I have become a seasoned pro at work-from-home customer support. I have a calm, professional demeanor and I am a capable multitasker. I am a quick learner and shoulder new responsibilities enthusiastically. I look forward to working with you as a customer service rep as well as your go-to-guy for any technical projects you might need assistance with.

40% Job Success
$20.00 /hr
1,356 hours

Megu Nakadai

Megu Nakadai

Customer Support Representative, Sales Manager and Appointment Setter

Philippines - Tests: 5 - Portfolio: 1

I have been working in a BPO and financial industry since 2007. I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. I worked for the company for 3 years then I stepped up and had a career with JP Morgan Chase Bank and worked as a Fraud Operations Expert. After 2 years, I decided to get out of my comfort zone and start working in a different turf, I fortunately got a job from ADP as a payroll expert, where in I process end to end payroll for small businesses in the United states. Then I heard about home based careers and it made me really excited and interested in working from home. In this way I can manage my own time, be with my family at all times and I am very much determined to be successful in this career.

100% Job Success
$6.67 /hr
4,261 hours

Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Tests: 8 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

Groups: oTranslators, Pro Customer Service

Associated with: Andrey Sarapulov [company]

100% Job Success
$30.00 /hr
8,557 hours

Rakibul I.

Rakibul I. Agency Contractor

Web Apps developer - WordPress Expert - PHP, MySQL, Ajax, API, Zendesk

Bangladesh - Tests: 3 - Portfolio: 12

In 8 years of profession, I typically worked with pretty compiled front end stuff. Usually complicated PHP/MySQL and front end API, which compiles down to JavaScript for sure, but its way more complex what cannot be done easily. My UI designs are Responsive all the way! I feel excited when I get a call for a complex Back-End Development and UX suggestions. My skill Spotlight as Front End Developer: - Write production JavaScript/Coffee-script, PHP, AJAX etc. - Wire up and make use of JSON, XML, 3rd RESTful API and integrate with back-end development code. - Working out AngularJS, JS Libraries, Node.js, Express.js, Backbone.js - Write the HTML/CSS3 and integrate the JavaScript to make the UI work with the production code. Back-end core development: PHP, CodeIgniter, LAMP, MySQL, JavaScript, JQuery, AJAX, HTML, CSS3 with Responsive designs for mobile, iPad And Tablet etc. CMS: WordPress (WooCommerce, BuddyPress, other-Press) Drupal (Complex Plugin & Premium Theme) Opencart, Magento, OsCommerce CRM: Zendesk,, Salesforce, Social Media Integration: Facebook API, Twitter API, g+, Google Map API and custom API development. Payment integration: PayPal, etc.

Groups: Application Developers Alliance, LoadedCommerce

Associated with: Dynamic Web Lab, dA Tomato Ltd., Auto Craft Inc.

90% Job Success
$22.22 /hr
331 hours

Avinash Chandra

Avinash Chandra Agency Contractor

Ticket, Chat, Phone, Email Support Agent

India - Tests: 16 - Portfolio: 3

Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk :

Groups: Bluehost Developers and Designers, MailChimp Experts Group...

Associated with: Computer Help Online

$11.11 /hr
6,862 hours

Abed Ali

Abed Ali Agency Contractor


Bangladesh - Tests: 17 - Portfolio: 39

Abed Ali is a Top level Wordpress theme developer. He is working on Theme Development, Customization, Responsive design, Twitter Boostrap. #Genesis Expert!! #OptimizePress Expert!! Wordpress Plugin & Responsive Theme, Genesis Framework, Thesis Theme, OptimizePress, Wishlist Membership, Magento ,Shopify , VBulletin Website. Sectors:::: >>Complex WordPress projects, >>Responsive WordPress themes, >>WordPress with e-commerce, >>WordPress plugins, >>Moving existing site to WordPress CMS, >>Creating themes with provided design, >>WordPress for property (real estate), >>Adding WP blog to existing site >>website Bug Fixes

Groups: Bluehost Developers and Designers, concrete5...

Associated with: BD Soft Web

92% Job Success
$11.11 /hr
779 hours