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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 63 Zendesk projects are completed every quarter on Upwork.

63

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: July 1, 2015
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  1. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,350 hours
    5.00
  2. Mehdi H.

    Mehdi H.

    Experienced in PHP, web security,Malware remove, WordPress and Joomla

    Philippines - Last active: 23 hours ago - Tests: 7 - Portfolio: 2

    -Website development in Joomla/WordPress/PHP/MYSQL/JavaScript -Technical Support -Webmaster/Content manager - Misc Tools (WHM/Cpanel, WHMCS, Plesk, Layered Panel,SSH, etc) - Payment Gateways integration (PayPal) - Virus, Malware, Spyware, Rootkit removing and website security analyzer. penetration testing (Malware, virus removal) - Forex MQL4 programming/Strategy Tester/Analyzer/ - Windows (2000/XP/Vista/7, 2003/2008 Server) - Bootstrap, CSS, Ajax, SEO

    $20.00 /hr
    1,810 hours
    5.00
  3. Raquel A.

    Raquel A.

    Experienced Virtual Assistant | Linux Sys Admin | Migration Specialist

    Philippines - Last active: 23 hours ago - Tests: 12

    You can use my help on the following: 1. Web Hosting Tech Support (Linux) - has a very good understanding on the following: - Domain Names (registration, renewal, transfer, and redemption) - Web Hosting Concepts - DNS - Cloudflare - Email and FTP Configuration - SSH - cPanel/WHM - Wordpress - Migration (cPanel to cPanel, Custom Control Panel to cPanel, No Control Panel to cPanel) - Can do email migration as well. Such as from any other mailbox to a google apps email accounts. - HTML - PHP - MySQL - Sales and Billing Inquiries - Familiar with WHMCS Billing Software, Kayako and Zendesk Ticketing - Problem Solver - Can write trouble shooting guide 2. I can be your girl (VA) - Web Research - Data Entry - Anything under the sun 3. Familiar with Amazon Seller Central. - An e-commerce personal assistant 4. Project Management Note: If your company is looking for a Team, I can provide it to you as well.

    $11.11 /hr
    3,905 hours
    4.83
  4. Naomi A.

    Naomi A. Agency Contractor

    Freelance Website Content Writing, Site Maintenance and Zendesk

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 2

    I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

    Associated with: Mindmine Computer Services and Consultancy

    $5.56 /hr
    8,922 hours
    5.00
  5. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 23 hours ago - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,840 hours
    4.96
  6. Rafael Segovia

    Rafael Segovia

    Technical Support/Customer Care

    El Salvador - Last active: 4 months ago - Tests: 6

    I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.

    $5.56 /hr
    5,476 hours
    5.00
  7. waqas khaliq

    waqas khaliq

    Project Manager

    Pakistan - Last active: 23 hours ago - Tests: 9

    Dedicated Support professional offering versatile technical skills and proficiency in top of the line softwares available over the internet. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

    $15.00 /hr
    10,956 hours
    4.68
  8. Agni Basu

    Agni Basu Agency Contractor

    Expert Technical Support/Customer Support with 4 years of experience

    India - Last active: 2 months ago - Tests: 9

    Over the last three years the knowledge, skills and experience that I have gained with the previous organisations would make me an ideal fit for the role of Technical Support/Customer Support. I enjoy working as part of a busy team but can also resolve IT issues by implementing my own strategies. As I am exposed to a wide variety of client's, I have developed a flexible and innovative approach to provide effective and efficient solutions. MY SKILLS: --Providing telephone diagnostic technical support of software. --Experience in administering the Desktop, Laptops and Backup & Peripherals. --Experience in installation and support of Windows /XP/vista/Windows 7 / MAC OS , etc. --Configuring Email using Microsoft Outlook / Outlook Express/windows mail, ---Windows Live Mail etc.,; Analyzing systems and identifying potential issues with computer systems. --Applying operating system updates, patches, and configuration changes. --Configuring home networks and setting up LAN. --Installing and configuring new hardware and software. --Resolving problems and provided solutions for technical and service issues. --Providing guidance and online maintenance for the customers on the hone. --Utilizing troubleshooting techniques and identified products that are defective and adhered to guidelines in issuing service calls and contacts. --Arranging and scheduling work based on time and complexity requirements, exercised sensitivity to due process and proper pacing. --Troubleshooting any reported problems. --System performance, virus removal & PC - Tune Up. --Team Management. MY PERSONALITY PROFILE: -A confident, driving individual who reacts quickly to change. -A self-starter with a strong sense of urgency who responds positively to challenge and pressure. -A fast learner who is a practical and ingenious problem solver. -A fluent and articulate communicator, flexible and responsive. A self directed, goal oriented doer. Thank you for your time. I look forward to hearing from you soon.

    Associated with: Freelanced

    $8.89 /hr
    1,390 hours
    4.97
  9. Ashikur Rahman

    Ashikur Rahman Agency Contractor

    Ontraport Expert and Technical Support Specialist and Network design

    Bangladesh - Last active: 23 hours ago - Tests: 10 - Portfolio: 21

    I can resolve your issues conveniently as I have 10 years ICT working experience in real life and 3 years technical working experience in Upwork. You can get me anytime any where and my resourceful knowledge getting better to support you.

    Associated with: Labiba Way

    $22.22 /hr
    3,685 hours
    4.16