Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 623 Appointment Setting projects are completed every quarter on Upwork.

623

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.24.

4.24
Last updated: July 1, 2015
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  1. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,344 hours
    5.00
  2. Staci F.

    Staci F.

    Home Office Service

    United States - Last active: 02/18/2014 - Tests: 6

    I have owned and operated a home office service for the past 15 years. I offer all aspects of running a business including but not limited to, bookkeeping, billing and receiving, contracts, payroll, account scheduling, collections, and anything else the job requires. I have experience in both medical and legal transcription as well. There is a notation that I respond rarely. I wanted to clarify that there are several scammers operating on oDesk. If I recognize a scammer email for an illegitimate job I will not reply to it as it is not something I am willing to be a part of.

    $16.67 /hr
    55 hours
    5.00
  3. Matthew K.

    Matthew K.

    Senior Litigation Paralegal

    United States - Last active: 4 days ago

    I have nearly 15 years of experience working as paralegal for both the government and private law firms. I'm currently a senior litigation paralegal at one of the largest and most respected law firms in the world. I have extensive experience in legal research, writing, data management and document organization. I hold a BA in Political Science, a Paralegal Certificate and an MA in American Studies and Government.

    $25.00 /hr
    307 hours
    5.00
  4. Catherine C.

    Catherine C.

    Immigration Consultant, Legal and Real Estate VA/Personal Assistant

    Philippines - Last active: 18 hours ago - Tests: 2 - Portfolio: 3

    I am a person who can work with little supervision. I am a very hardworking, diligent, very efficient and versatile VA. I am very particular to details and a great problem solver. I have excellent customer service skills and my experience as a customer service representative in a Call Center made me more effective on dealing with people. I have a lot of skills that allow me to perform a wide range of duties and responsibilities and I am always learning each day from new tasks given to me.

    $6.67 /hr
    9,676 hours
    4.91
  5. Amadou Sall

    Amadou Sall

    Telemarketing, Telesales,Customer Representative service,legal

    Senegal - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    Bonjours, J’ai plus de trois ans d'expérience dans le domaine du télémarketing et de la traduction. Comme une personne énergique et positive, j’ai toujours laissé mes objectifs me mener au succès. Depuis que je suis un self-starter, j’ai besoin d'un minimum de formation lorsqu'il s’agit de travaux de télémarketing. Je possède la capacité de communiquer les produits et les connaissances de service d'une manière amicale à la clientèle qui signifie ma capacité à communiquer efficacement au téléphone, la gestion de la relation client par chat aussi. Je suis un écrivain de contenu pour les blogs et un traducteur (anglais-français). Je serais heureux de travailler avec vous. Je suis à votre disposition pour d’éventuelles questions. Cordialement. Mr Sall HI, I have more than three years experience in telemarketing and translation. As an energetic and positive individual, I have always let my targets lead me to success. Since I am a self-starter, I require a minimum of training when it comes to telemarketing work. I possess the ability to impart both products and service knowledge in a customer friendly way which signifies my ability to communicate effectively over the phone, handling chat or responding e-mail. I’m a content writer for blogs and a translator too (English to French). I will be happy to work with you. Let me know if you are any question. Best regards

    $5.56 /hr
    4 hours
    4.95
  6. Mohammed Shoaib Sharif

    Mohammed Shoaib Sharif Agency Contractor

    Professional Real Esate Assistant

    Bangladesh - Last active: 2 days ago - Tests: 2

    I aim to maximize my potential and to increase the revenue for my clients. I am specialized and have experience over 4+ years in the inbound & outbound B.P.O (Business Process Outsourcing) field and at the same time in C.R.M (Customer Relationship Management) field.I worked for some of the well known foreign companies and have achieved successful sales and appointment settings . I have worked for the following companies:- 1.F.M.C.D,(FIX MY COMPUTER DUDE-Achieved over 500+ survey sales calls. 2.College Degree Locator-Achieved over 800+ student enrollments. 3.US Energy Group-Achieved over 700+ enrollments.The aim was to make the household receive the electricity at wholesale price. 4.Farmers Insurance Group-The Gonzalez Agency. Achieved over 700+ successful sale appointments.

    Associated with: The Team A1

    $3.33 /hr
    1,746 hours
    4.96
  7. Jhenine R.

    Jhenine R. Agency Contractor

    Expert Web Researcher / Customer Service

    Philippines - Last active: 18 hours ago - Tests: 6 - Portfolio: 6

    Hello my dear clients! Im Jhenine, a telemarketer based here in the Philipines. I've been in this industry for almost 3 years now. . As a freelancer, I am very focus on the instructions/order of my client, that helps me in doing any campaigns in many ways. As a sales representative, after resolution, I've been trained to perform ''transition-to-sales'': the complete knowledge of the service or product is the key to generate sales. As a web researcher/lead generator, I have gained lot of skills on surfing the internet using different type of search engines. (Google/Yahoo/Bing/Ask etc) Im proud to say that Im a savvy person, I find datas on the deepest way that I can. I have also the set of skills regarding Microsoft office (Word/Excel/Powerpoint), GoogleDocs, Spreadsheets,Databases, I can also help you when it comes on making presentations in Microsoft Powerpoint, Prezi,and Powtoon for presenting business-related projects or any thing on regards of presentation. . I believe that there's always a room for learning and I am willing to be trained for whatever it is that I need to know in performing the task. Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as team member. *********************** I have my desire on graphic designing, and now im in the stage of exploring my skills on Wordpress/HTML/CSS/Drupal/Canva and other graphic designing websites regarding image editing and website development. I am open to be trained and teached so that I can improve my hobby into a set of useful skill that I can use for my jobs.

    Associated with: Globex911

    $3.33 /hr
    949 hours
    5.00
  8. Jose Romar Mondonedo

    Jose Romar Mondonedo

    Cust Svc, HR, Management, Paralegal, VA, Transcription, Data Entry

    Philippines - Last active: 4 months ago - Tests: 26 - Portfolio: 1

    Over the past seven years, I was able to acquire, develop and enhance various exceptional skills including those that are critical to the BPO industry which includes end-to-end customer service operation, comprehensive back-office process development and human resources administration. Moreover, I have been immersed in the practice of law by virtue of my education which emphasized concentration on various legal subjects. Before pursuing a career in the private sector, I was part of the Legislative and Legal Teams of two (2) Philippine Senators - the Honorable Miriam Defensor-Santiago and former Senate President Franklin M. Drilon - for a couple of years. As a freelance paralegal, I also experienced representing litigants before quasi-judicial bodies such as the National Labor Relations Commission (Philippine Labor Law), Housing and Land Use Regulatory Board (Real Estate Law) and the Office of the President (Appellate process). My core competency lies in complete delivery of projects, events management, legal research and transcription, data entry, general transcription and administrative functions such as those of a virtual assistant. Presently, I am seeking opportunities to help individuals and organizations to increase productivity and add value to their respective ventures.

    $6.00 /hr
    57 hours
    4.73
  9. Rhiza Lee Rimando

    Rhiza Lee Rimando

    LAWYER/Skilled Legal Researcher/Paralegal/Admin Asst./Data Entry

    United Arab Emirates - Last active: 2 months ago - Tests: 4

    To contribute to the success and profitability of the company through my effort, expertise and experience at a very reasonable rate. My goal is to provide the best online legal service to contractors and to online clients.

    $11.11 /hr
    878 hours
    5.00