Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

Last updated: July 1, 2015

Popular Process improvement Searches

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  1. Mary T.

    Mary T.

    Expert Writer-Editor-Proofreader / Financial Services SME

    United States - Last active: 10 days ago - Tests: 5

    A proven Native English professional looking for an opportunity to assist you by using the knowledge, skills, and abilities developed over a successful 30-year career . I previously performed in highly-visible management and subject matter expert (SME) positions that required research, writing, proofreading, fact checking, and editing technical and non-technical material. I have extensive experience working effectively in a remote environment. I have technical expertise in the bank/financial services industry and a deep and broad understanding of private business, government, and quasi-government activities. Some examples of past responsibilities are: * Authored a monthly column for national trade magazine. * Served as Managing Editor of a bi-monthly corporate newsletter distributed to thousands of clients, industry partners, trade organizations, and federal and state regulators. * Served as singular SME, course development consultant, and newsletter copywriter for a client providing training modules to banks, credit unions, and other financial services companies. This position required distilling convoluted, complex regulatory announcements and publications to straightforward, understandable messages. Applied APA writing standards. * Created and edited written communications to ensure consistency of style, accuracy of content and overall editorial quality. Applied the highest standards of spelling and punctuation and made effective and concise suggestions to improve deliverables. Managed and exceeded expectations for timing and quality of deliverables. Types of written documents included, but were not limited to:  Training modules; Internet websites;  Regulatory summaries;  Federal Reports of Examination (ROE);  Customer service scripts and advertising;  Policies and technical procedures;  Briefs, summaries, and reports to executive management;  Executive presentations; and,  Engagement proposals and contracts.

    $50.00 /hr
    25 hours
  2. Sana V.

    Sana V.

    Expert Admin/Coordinator Specialist

    United States - Last active: 08/30/2014 - Tests: 8

    Over the last 16 years, I have performed every role starting from front desk reception moving onward to contract coordination. My core competencies are in contract management, database reconciliation, process analysis and event planning, in addition to all forms of administrative support (e.g. domestic/international travel arrangements, travel expense reports, presentation preparation, etc.) I am seeking opportunities to utilize my varied skills to improve/increase your workflow and help your business grow in a logical and responsible way. I am bilingual (English/Spanish), highly proficient in using standard MS Office software, instant messaging and video chat platforms (including AIM, GTalk and Skype) and am an experienced social media user and blogger.

    $22.22 /hr
    2,281 hours
  3. Bennett Johnson

    Bennett Johnson Agency Contractor

    Business Strategist | Marketing Strategist | Performance Improvement

    United States - Last active: 09/24/2014 - Tests: 7 - Portfolio: 10

    Build "Your Own Brand of Success" My top level experience, education and expertise can help you: + Develop a winning business plan. + Get noticed in a noisy market place. + Help turn your dream into reality. + Find funding through banks and government sources. + Build your customer base through creative marketing. + Train your management and sales teams. My new podcast is now on Itunes. The Small Business Success UNZIPPED Show is not FREE on Itunes. For entrepreneurs by entrepreneurs to help you build your own brand of success. Get a preview episode in my Odesk portfolio! FREE OFFER: Download my Business Plan Quick Guide now! Find it in my portfolio projects section of this profile. There is no obligation, use it however you want. My only request is that you let me know how it helped you in your pursuit of your dream business. You will receive top shelf service to help you succeed including advanced training with international experience. I can offer you: + 12 Years of small business ownership success + International business experience in ten countries + MBA and Six Sigma Master Black Belt Level Education. I teach entrepreneurs how to start and manage their small business by merging new marketing techniques with proven leadership principles. My blogs and eBooks are designed to help business owners improve products and service to their customers. When you become a client, you become a member of a limited number of unique leaders. When you succeed, we succeed. We invest in your success. This is an excellent time to be an entrepreneur or to start a small business. It has never been easier, more affordable or more possible for anyone to chase a dream. START NOW on your path to success by your own terms. Email me via Odesk and lets talk! Sincerely, Bennett J. Small Business Consultant | Entrepreneur Coach Owner of Arete Business Methods MBA | Six Sigma Master Black Belt

    Associated with: Arete Business Methods Agency

    $25.00 /hr
    300 hours
  4. Stephen Abbott

    Stephen Abbott

    United States - Last active: 09/24/2013

    Over the last 5 years, I have worked with creditors and third party collection agencies on operations, compliance to include federal regulatory updates with the CFPB, TCPA compliance, dialing strategies and letter campaigns. The organizations I have assisted have reached stellar BBB scores and experience no major regulatory issues. Over the last 12 years I have developed audit programs of third party vendors ranging from collections agencies, attorney networks, bankruptcy servicing, skip tracing organizations and credit reporting. I welcome a challenge of taking an organization into compliance with special programs, policy and procedure production and documentation of current processes. I also have some experience in working with and managing automated dialer systems such as Noble, Interactive Intelligence Incorporated (I3) and Concerto.

    $44.44 /hr
    0 hours
  5. Charles Kealy

    Charles Kealy

    Business Analyst - Process Flow Architect

    United States - Last active: 12/31/2014

    Hello! My name is Charles Kealy. I have over 5 years experience as a Supply-Chain Analyst and was recently promoted to Operations Director for a major law firm in downtown New York. I am extremely passionate about all elements of running a business and especially making process as effective as possible. Please ask me for samples and I will be happy to oblige after an NDA is signed. My flows have been used for strategic operations planning, and programming, sales presentations. I am naturally adept at working with others to build out complicated process architecture with an emphasis on making it extremely clear for programmers and business people to interpret and implement. When designing process I thoroughly consider all possible problems/solutions that may arise to ensure programming is perfected and bug free. I have extensive experience in project planning, BIL analysis's, statistical financial analysis, and strategic operation planning.

    $45.00 /hr
    0 hours
  6. Rick Ladd

    Rick Ladd

    Writer, Editor, Project Mgr., eclectic, experienced businessman

    United States - Last active: 12/02/2013 - Tests: 2

    Are you looking for someone who is intelligent, creative, experienced, and who possesses deep expertise in multiple fields? A person who can quickly understand your needs, the job at hand, and how they fit into the strategic goals of your organization? One who needs little direction and who understands how to collaborate through multiple virtual channels to effectively complete assignments? In addition to many years in small, entrepreneurial endeavors, I spent over twenty years working in the Program Office of the Space Shuttle Main Engine program, performing duties ranging from program scheduling and resource/risk management to business process improvement, and led the knowledge management activities of a large, geographically dispersed team. Since the end of the Shuttle program, I have edited and proofread several books, including the recently published Age of Context, authored by Shel Israel and Robert Scoble. I have recently collaborated on numerous technical papers, including nearly a dozen case studies for the International Telecommunications Industry, a research papers for a well-known and respected NGO, and case studies for an organization that provides ideation software for many well-known enterprises. I am versatile, experienced, and an active, lifelong learner. I can identify your jobs-to-be-done and the quickest path to their completion. I have a Juris Doctorate and a Masters degree in Knowledge Management, and both a broad and deep understanding of business processes and methods. I am a strategic thinker and an enthusiastic, hard-working team player, skilled in the tools of virtual, social, and collaborative work.

    $55.56 /hr
    0 hours
  7. Rookie Jonathan Camaclang

    Rookie Jonathan Camaclang

    Well Experienced Business Process & GICC Executive

    Philippines - Last active: 3 months ago

    With over ten (10) years Business Process Outsourcing (BPO) and remote staff management experience from a diverse set of offshored support services and is currently supporting the following (2014 to present): • Medical Shared Services platform • Utilization Management (UM) • Inbound Customer Service (Medical Services) • Claims & Physician's Review (Pre, ongoing & retro) • Causality - Revenue cycle management (RCM) • US RN functions • PH RN functions And in the last 10 years, managed the following services: • Inbound Customer Service • Inbound Financial Services • Inbound Brokerage Services (FINRA Series 6, 7 & 63) • Inbound Technical Support • Inbound & Outbound SALES • Inbound & Outbound SAVES • Outbound Reengagement • Outbound Research & Resolutions • Outbound Document Retrieval • Information Technology Outsourcing (ITO) • Email Support • Chat Support • Data Services • Medical coding ICD 9/10 • Financial Services Outsourcing • Accounting Services Outsourcing • Encoding • Search/Research • Legal & Medical Transcription • Technical writing • Proofreading • Marketing & Advertising Services Had several key accounts that enabled the direct management of Intraday Workforce & Reporting Departments with key proficiencies in AVAYA CMS, CISCO CM, Blue Pumpkin, Erlang C, SDP, IEX & RSI. Directly managed the implementations of on-boarding new projects, including training, deployment, pricing, quality and operational setup. Had key roles in the management of support departments including IT Infrastructure, Network & Database Administration, Human Resources, Finance, Business Analytics & Accounting. Boosters key competencies including a Six Sigma Black Belt Certification, a COPC 2000 VMO Certification and a Master’s degree in Business Administration.

    $39.00 /hr
    0 hours
  8. Hanna K.

    Hanna K.

    Managemnt, Data Entry, Audit, Customer Service

    United States - Last active: 10/23/2013 - Tests: 1

    • Identified and resolved audit issues, including legal, policy and contractual questions. • Ability conducting audits of accounts, substantiating accuracy of policy classifications. • Capability completing and analyzing client`s operations and accounting records for accuracy in preparation of audits. • Obtained information regarding operations and business model to analyze the risk. • Assisted in training and supervising new employees. • Reviewed customer complaints and initiated solutions in an effective and timely manner. • Managed and inventoried necessary capital for business operations. Effectively managed multiple projects without supervision, and regularly met my business goal. • Responsible for developing and executing online acquisition and general marketing activities (Search Engine Marketing, e-mail campaigns, online advertising and newsletters). • Coordinated personal data and implemented innovative methods to reduce campaign costs. Reviewed and implemented data hygiene activities. • Loan Reconsolidation, negotiated and scheduled payment arrangements, amendments, deferments, pay offs, and set up voluntary/involuntary surrender applications. • Processed credit card payments, reconciled accounts, created and maintained spreadsheets daily. • Received the “Employee of the Month” award multiple times for scorecards and the highest collected amount. COMPUTER SKILLSET • Microsoft Office, Adobe Photoshop , Acrobat Reader • Sage Peachtree Accounting Software (Payroll Processing), NetSuite Accounting System • Windows, Apple, Outlook, Excel, Word and PowerPoint, Quick Books • Typing Speed: 50 words per minute FOREIGN LANGUAGE SKILLS Russian - fully bilingual/bicultural: speak, read, write and translate Ukrainian - fully bilingual/bicultural: speak, read, write and translate German – intermediate PROFESSIONAL EXPERIENCES DFW Legal Support, Garland TX, Entrepreneur 11/2010-05/2013 Citi Financial Auto, Irving TX/ remote, Frond End Accounts Manager 08/2007-10/2010 Pavestone, Dallas TX, Payroll and HR Representative 05/2007-07/2007 Ultimate Living International, Customer Service Representative 09/2005-04/2007 EDUCATION PROFILE B.A. in Public Policy and Russian Language, Southern Methodist University Dallas, Texas 2008- 2011 DCCCD, Brookhaven College, Accounting, Political Science, Computer Science, Communications, Speech, Government. Farmers Branch, TX 2004-2007 Curriculum classes in Accounting and Public Policy, High School #11, Bookkeeping, Audit, Business Management, Public Policy, Government, Introduction to Law. Nikolaev, Ukraine 1994-1996 PROFESSIONAL AFFILIATIONS • Member of National Notary Association (commission expires 12/26/2014) • Authorized Process Server SCH8739 (commission expires 06/30/2014) • Authorized Loan Signing Agent • Member of American Association of Notary

    $14.44 /hr
    0 hours
  9. Craig Staszak

    Craig Staszak

    Expert Analysis and solutions in every business & personal

    United States - Last active: 1 month ago - Tests: 1

    am an accomplished entrepreneur, business and banking professional and registered NYS Business Mentor with a proven track record of success. I was specially trained by US regulatory Auditors for the unprecedentedly high CIP and AML standards remanded to HSBC. I was recognized as one of the top 3 performers, I posses very strong investigative skills and I am extremely adaptable to change. I am proficienct at prioritization and analysis with constant new and difficult challenges that embraced a culture of taking ownership of all tasks including the learning process. My US regulatory Auditors training has proved extremely valuable and I was ultimately instrumental in developing many of the guidelines and CIP requirements that are in place at HSBC today. I have extensive banking and compliance knowledge in working AML/KYC related issues, using sound judgment and confidentiality in the handling of information received in the course of my responsibilities. I am extremely well educated both academically and experience based, very open minded, and alert

    $100.00 /hr
    0 hours
  10. Anthony De Sousa

    Anthony De Sousa

    Projects Contracts & Risk Management

    United Kingdom - Last active: 09/04/2014

    I have over the past 14 years been working on large scale contracts in construction, using an array of contracts. These range from traditional construction contracts, to large civil engineering schemes. To lit but a few, I have a strong grasp of NEC 3, GC works, JCT, FIDIC, and bespoke PFI, and PPP. With a skill base in the following disciplines: - Risk modelling and analysis - Sustainable construction methods, and life cycle modelling in both the build environment, and civil engineering. - Contract management and dispute resolution - Feasibility studies, and project assessment - PFI schemes - Education - Design management - Asset management - Construction programming My lastest involves the planning and implementation of a sustainable construction plan through a PFI contract, delivering a term service, and green plan proposal for the implementation of a combined power asset PLC, delivering a green solution on the capital expenditure implementation of a project, and sustainable delivery of a project plan over a 25 year period.

    $86.33 /hr
    0 hours