Inbound Customer Service Expert for Amazon.com
I'm a Customer Service Representative at an elite company in Jamaica for the Amazon.com website.
In my years of experience as a Customer care Representative i have master the art of multi-tasking while on the Job.
I can type moderately fast enough and I can manage documents such as Excel, Powerpoint, Word, and Publisher. I have a Knowledge as well as skill in knowing types of documents and how to type them as expected.
I have covered a variety of training which includes Accounting, Data Entry, Filing, as well as having my Caribbean Examination Council Qualifications with good grades to back my true knowledge of what i do and love doing.
I am a singer at heart as well as i do some poetic writings at times.
Here is a summary of all the task Im experienced in:
- Data Entry
- Customer Service
- Customer Support Services
- Manipulation of Data using (Excel, Access, Word, Power Point, Publisher)
- Order Processing
- Tracking Packages
- Administering Meetings