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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Margo Northcutt

    Margo Northcutt

    Marketing Automation Expert, HubSpot Inbound & Pardot Certified

    United States - Last active: 6 days ago - Tests: 3 - Portfolio: 4

    Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

    $90.00 /hr
    588 hours
    0.00
  2. Abigail K.

    Abigail K.

    Business Planning/Strategy/Marketing /Analysis /Business Intelligence

    United States - Last active: 7 days ago - Tests: 1

    - Data analysis and visualization using Cognos, Tableau, Excel - Data mapping using GIS driven tools such as Microsoft MapPoint - Consumer purchase behavior measurement and analytics - Retail Retail Space management using JDA ProSpace - Marketing post-promotion analysis - Category & transaction/POS data analysis and insights - Consumer Insights (IRI panel and scan) - Retail data analysis: Walmart Retail Link, RSi - Experience querying databases using SQL, Access - Reporting using data warehouse tools Education: - MBA - MS Marketing - MS Certificate Business Intelligence & Analytics

    $65.00 /hr
    0 hours
    0.00
  3. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 3 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  4. Marc Romeu

    Marc Romeu

    CRM Specialist

    Spain - Last active: 06/12/2014 - Tests: 4

    As a business consultant specialized in Salesforce with 1500+ hours of experience I have developed the following abilities: - Project management: Requirements analysis, Solution construction, Project Delivery. - Sales Cloud expertise: Building a pipeline, Opportunities management, Customer segmentation, Email and Social Media marketing. - Service Cloud expertise: Case management, Service cloud console, SLAs and Entitlements. - Force.com platform: Workflows and automation, Apex code, Sites, Data administration.

    $49.00 /hr
    0 hours
    0.00
  5. Michael Gisiger

    Michael Gisiger

    Experienced Online and Social Media Marketer

    Switzerland - Last active: 03/23/2014 - Tests: 1

    Until 2013 I worked as a consultant and a marketer for several leading Swiss IT consultancies within the salesforce.com and Microsoft ecosystems of business software. Since then I am a self-employed trainer and consultant. I also lecture about Enterprise 2.0, Social CRM, and Cloud Computing at SOMEXCLOUD Social Media Academy in Zurich, Digicomp Academy in Zurich, and at several universities of applied sciences in Switzerland. I studied economic history, media studies and business administration at the universities of Bern and St. Gallen. Since then, I received further training in marketing and public relations.

    $100.00 /hr
    0 hours
    0.00
  6. Alexandra Ostrow

    Alexandra Ostrow

    Brand Strategist and Digital Marketer

    United States - Last active: 12/16/2013 - Tests: 3

    With a focus on social media, digital, and event marketing, I serve as a dedicated partner in building efficient and data-driven strategies for impact-focused brands and organizations. A New York City native and NYU graduate, I have over seven years of in-house and agency experience working for a wide variety of brands, including Mattel, JP Morgan Chase, The Michelin Guide, Cardozo Law School, local animal rescues, and more.

    $135.00 /hr
    0 hours
    0.00
  7. Dan Xavier

    Dan Xavier

    Interactive Product Manager & Digital Marketing Specialist

    United States - Last active: 10/26/2014 - Tests: 3 - Portfolio: 2

    I am an interactive product manager and Business Intelligence Analyst with a track record developing acquisition and retention strategies for Social Web, Mobile, and Internet. My product management work is known to have a customer-centric focus, largely incorporating best practices of User Experience Design to provide a more engaging and satisfying experience for customers on all interactive channels. I've found by blending Agile, Lean, and stage-gate methodologies, I have been able to quickly and efficiently deliver products into the market that meet consumer desires, and the demands of internal stakeholders. Through entrepreneurship I've had to wear many hats and put out many fires in order to build a business. As a result, I have a unique ability to manage multi-disciplinary projects and to navigate complex challenges.

    $50.00 /hr
    0 hours
    0.00
  8. Teresa Kwon

    Teresa Kwon

    Nonprofit and Administrative Expert and Voice Talent

    United States - Last active: 12/19/2014 - Tests: 1 - Portfolio: 1

    I am a results-driven professional with success managing a broad range of corporate initiatives while planning, analyzing, and implementing solutions in support of achieving objectives. For 20 years I have helped nonprofits, local governments, and for profit businesses develop and implement strategic plans; manage multimillion dollar projects; implement training initiatives; prepare business plans and grant proposals; conduct research; develop program, conduct needs analysis and measurement and evaluation efforts; design and implement marketing and social media campaigns, and qualify for tax exempt (501(c)(3) status from the Internal Revenue Service. I also freelance as a voice over artist in English and Korean. (voice talent, voice work) and bring 6 years of voice work experience along with 7 as a theatre actor and 2 years as a radio host.

    $35.00 /hr
    0 hours
    0.00
  9. Joakim Bergman

    Joakim Bergman

    Localization and CRM Manager

    Spain - Last active: 4 months ago - Portfolio: 3

    A creative and organized project manager, with a wide variety of skills in many different areas. Being a big fan of the world renowned business coach Brian Tracy, Joakim has developed strong task management skills as well as adapted healthy work-life routines to stay as sharp as possible. Areas of expertise: ★★★★★ - Project Management ★★★★★ - Community Management ★★★★✩ - Online Marketing (incl. CRM) ★★★★✩ - Customer Monetization ★★★★✩ - Product Design / UX Design ★★★✩✩ - Business Development Joakim is commonly described as a person with a great sense of humour and a positive attitude, believing that anything is possible if you put in enough effort.

    $70.00 /hr
    0 hours
    0.00
  10. Kumar S.

    Kumar S. Agency Contractor

    Web and App Architect/ PM with 7 years of notable success in US/Can

    Canada - Last active: 07/28/2013 - Tests: 2 - Portfolio: 2

    Solution oriented IT Strategy Consultant and Entrepreneur with over 7 years of notable success, 5 of which have been with many fortune 500 North American companies as a Consultant and business manager while participating in client relationship management, project management, resource procurement, analysis and implementation of both OpenSource and Microsoft technologies in direct support of business goals.

    Associated with: Codemen Solutions Agency

    $66.67 /hr
    0 hours
    0.00