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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Adrian M.

    Adrian M.

    Full stack web developer with an eye for detail

    Romania - Last active: 6 months ago - Tests: 3 - Portfolio: 8

    Hello, Over the last 6 years I built a number of presentation websites and apps for small companies as well as big companies as Oracle, Tetra Pak, Total Lubricants and Pepsi. My area of expertise extends from small scripts to large fully-grown applications. I can manage both front-end jobs & back-end implementations. Technical details about me and my skills: I work with the LAMP stack (PHP & MySQL for the back-end), with Laravel as the base MVC framework. I have extensive experience in building REST-full applications. I worked on projects that involved social-media integrations (Facebook and Twitter) as well as payment gateways for e-commerce sites. For the front-end work I use AngularJS as the main framework. I am advanced in jQuery development also. My level of expertise: advanced - HTML advanced - CSS advanced - Javascript (primarely work with front-end JS) advanced - PHP medium - Console medium - Git A few pieces of software or technologies that I work with: HTML5, CSS3, Javascript, PHP, Wordpress, Laravel, Facebook API, Bootstrap, AJAX, Composer, Carbon, MomentJS, Node.JS, Gulp, Bower, LESS, Photoshop, Illustrator, Flash, After Effects.

    $25.00 /hr
    0 hours
    0.00
  2. Ar-J Guevarra

    Ar-J Guevarra

    Online Marketing & Social Media Virtual Assistant | Customer Service

    Philippines - Last active: 2 months ago - Tests: 3 - Portfolio: 3

    I worked as a Virtual Assistant for almost 2 years (June 2012 - Present) as an expert in online marketing and social media. I am knowledgeable experience in the US real estate industry under Re/Max Allegiance with an intensive experience as a Transaction Coordinator . Below are the following skills I can certainly share into your business. o Internet marketing | Social media marketing (WORDPRESS, Facebook, LinkedIn, Wordpress and Canva. o Email marketing using Mailchimp and WebKitchen. o US real estate Transaction Coordinator with buyers and sellers agent. o Administrative support / Creating flyers, banners and postcards o Email management / phone support / chat support o Audio and Video editing via Audacity and Adobe Premiere. With a Bachelor’s Degree in Information Technology I have a full understanding of the full life cycle of a working in a BPO industry, supervisory, management, training and virtual assistant. I also have experience in learning and excelling at new technologies as needed. I worked in a business processing industry (BPO) for 11 years (April 2004 – August 2014) with the following accounts; o SPRINT together with Nextel | Customer service o NETSPEND | Customer service (financial account) o ADOBE | Technical Support Representative o AT&T | Customer Service Representative o COMCAST | Chat Support Representative  Accomplished Customer Service/Technical Support Profession  Worked as a Supervisor/ Team Lead/ direct AHT & Quality point of contact.  Exceptional, interpersonal communication and multi-tasking skills. Can actively pursue a team environment focusing on the project's high quality standards and high performance goals.  Experienced in meeting and monitoring goals completing related reports.  Can provide effective feedback, education, coaching and action plans.  Exposed in team leadership with a flexible and dedicated work ethics. can provide positive, consistent, fair and committed leadership  Conducted classes for University students about BPO programs. | Manila Central University

    $7.00 /hr
    0 hours
    0.00
  3. Bharathwaj TMS

    Bharathwaj TMS

    CRM, Excel, Wordpress, Data Entry, VA

    India - Last active: 4 days ago - Tests: 1

    A seasoned CRM Freelancer with years of experience in solution designing and implementing CRM systems, streamlining the user adoption, and setting global standard business processes for CRM adoption. If you need any help with CRM implementation & set up, do approach me! I'd be happy to help you!

    $15.00 /hr
    0 hours
    0.00
  4. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Last active: 2 days ago - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    43 hours
    0.00
  5. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 1 day ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    774 hours
    0.00
  6. Margo Northcutt

    Margo Northcutt Agency Contractor

    Marketing Automation Expert, HubSpot Inbound & Pardot Certified

    United States - Last active: 1 day ago - Tests: 3 - Portfolio: 4

    Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

    Associated with: Funnelove

    $100.00 /hr
    667 hours
    0.00
  7. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
    0.00
  8. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 5 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  9. Ralf Hartmann

    Ralf Hartmann

    Sales Specialist

    Germany - Last active: 2 months ago - Tests: 7

    Experienced in consulting / marketing in b2c and b2b. Owner of own small company in Germany. Selfemployed so easy to adopt any schedule. Teamleading experience plus ownership driven motivation while working (acting like it would be my own company)

    $11.11 /hr
    0 hours
    0.00
  10. Omar Andre Villalba

    Omar Andre Villalba

    Information Technologist

    Philippines - Last active: 7 days ago - Tests: 5

    Andre is a highly experienced and successful Business Development, Project Management & Marketing Specialist whose experience with over 300 companies in varying industries across the globe, along with his in-depth understanding of Mathematical Analyses within the business environment, enables him to deliver results-oriented, innovative and practical business and marketing solutions. He has a career profile of driving marketing campaigns & development projects to allow business growth for a client-track record that includes Toshiba, Lions Gate Films, Kung Fu Panda 2, GoDirect.co.uk, Cruise.co.uk, Wantsa-Yahoo and Vizwoz. Andre's ambition is to help define business models involving outsourcing, along with his client case-studies be published and used in future generations' text-books for business development wherein potential market exposure over the web between blue-chip corporations and backyard businesses are at par. His career experience includes Smart Traffic Ltd. where he was responsible for the technical development of their products, services and web resources - well-experienced in management engineering, education, SME development, and business IT Solutions. Andre's education includes pure mathematics, theoretical physics, and information technology.

    $8.00 /hr
    0 hours
    0.00