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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Ali Razzak

    Ali Razzak Agency Contractor

    Sales-Customer Service-Tele-Marketing

    Malaysia - Last active: 28 days ago - Tests: 1

    I have been working in the BPO (Business Process Outsourcing) industry with reliable brands in the market since 10 years. Personal interest and exposure has contributed to establish me as a trusted name in the field of my previous job scope. My professional command over English and experience to handle clients from Europe and Americas provide me an edge over many as far as telemarketing and cold calls are concerned. The interaction with corporate clientele has added to my output efficiency as well. I consider persistence, determination and skills to convince people via logical approach as traits that have enabled me to be a successful telemarketer. I assure you that with the experience and knowledge I posses, I will be able to produce results right from the beginning of my tenure with your esteemed company, with due guidance and diligent instructions from your kind office. I would be more than obliged to reply to any query that you may have regarding my work experience. Please contact me if you deem myself to be the sought candidate for your prestigious organization.

    Associated with: cloud

    $8.89 /hr
    6 hours
    0.00
  2. Alhain Alhambra

    Alhain Alhambra

    Customer Service/Sales & Marketing/Data Encoder/Operator

    Philippines - Last active: 16 hours ago - Tests: 8

    I worked in the call center industry for about 5 years, both in inbound and outbound call centers. I handled small and big firms in the U.S making sure that customers get answers to their questions and giving 100% customer satisfaction. I am highly skilled listening and responding to customer's needs and concerns and I demonstrated my ability to provide information regarding product and services. Also, I am knowledgeable in determining charges and overseeing billing and payments and handling returns and complaints. But despite of these experiences I am willing to learn and I am open for new ideas and opportunities, looking forward working with your company to showcase my skills. You may email me at alain.mimi1985@gmail.com or contact me through Skype ; alhain.alhambra

    $3.33 /hr
    0 hours
    0.00
  3. Gaurav Singh

    Gaurav Singh

    Experienced Customer Service/Marketing/Sales/ Professional

    India - Last active: 16 hours ago - Tests: 5

    My name is Gaurav Singh. I am 27 yrs old. I am very enthusiastic person and a team player. I have worked with companies like IBM and EXPEDIA. I have expertise in customer Relations, customer Support, Marketing, lead generation on LinkedIn and appointment setting.

    $10.00 /hr
    1,294 hours
    0.00
  4. Lani A.

    Lani A. Agency Contractor

    Sales & Marketing Expert, Customer Service Pro, Data Entry, Virtual A.

    Philippines - Last active: 19 days ago - Tests: 4

    After 4 years of call center experience I have developed a wide range of customer service interactions. I'm seeking opportunities to further enhance reasoning, decision making and closing skills. I Offer excellent skills in Advertising, Email Marketing, Social Media Marketing, Public Relations, Telemarketing & Telesales, Market Research & Surveys, Sales & Lead Generation, Appointment Set up and Other Sales & Marketing skills. I also have a strong customer service orientation which will provide the services needed for you or your business.

    Associated with: TELL Philippines

    $3.33 /hr
    15 hours
    0.00
  5. Monica P.

    Monica P.

    Sales & Marketing Expert with experience in customer service

    Canada - Last active: 10/03/2014 - Tests: 4

    I offer over 14 years of Marketing experience as I have worked variety of positions that have given me valuable expertise for many positions advertised here in O-desk. What I have to offer includes but not limited to: Over 10 years of experience in customer service and territory management, sales, accounts receivable, accounts payable, basic accounting, marketing, account management, inventory management, billing, invoicing, quoting, general inquiries, supervision, and various office duties. Over 10 years of experience in MS Office products: PowerPoint, Excel, FrontPage, Access, Publisher and Word, Corel Word Perfect, keyboarding skills 55 wpm, also familiar with Internet web publishing, MOVEX, ACCPAC and Terminal System computer software, Paint Shop Pro, basic computer trouble shooting. Extremely familiar with exporting regulations, laws, and paperwork required, with a strong background in the Latin American customs regulations and protocols. Familiarity with medical service industry, field and language/terminology. Experienced in direct sales, training and management through managing a business. Experience in office procedures, financial reports, banking, scheduling, filling and other office operations. Able to coordinate training sessions on a variety of topics. IE Cold calling, telephone sales, overcoming objections. Experience in event coordination and promotions using various media sources. Speak and write Spanish and English fluently.

    $17.00 /hr
    2 hours
    0.00
  6. Aamir Qadri

    Aamir Qadri

    Sales Consultant | Operation Manager | IT Services Enabler | Business

    Canada - Last active: 4 days ago - Tests: 10 - Portfolio: 4

    Skilled Professional with over twenty years of experience. Strong communication and organizational skills acquired in various companies. Proven ability to implement technology-based solutions for business. problems. Developed policies and procedures for cost reduction and improved efficiencies. Systems Design – IT Security – Strategic Planning – Project Management. Skills  Business Development: Various sectors in multiple countries.  Sales Management: End to End for corporate clients.  Business Process Modeling: Including stake holders.  Project Management: Full Life Cycle.  Operating Systems: Windows (all versions), SCO Unix, Linux Red Hat.  Networking: LAN/WAN/Wireless, TCP/IP suite.  Security: Symantec Enterprise Security Management.  Hardware: Diebold, DELL, HP, Compaq, EPSON, Cisco.

    $33.33 /hr
    185 hours
    0.00
  7. Lovella Eduave

    Lovella Eduave

    Loan Processor / Pre-underwriter / Transaction Coordinator

    Philippines - Last active: 8 days ago - Tests: 1

    Knowledge  Knowledgeable on all loan guidelines and strategies  Loan Guidelines Updates  Best Pricing from various lenders  Strategies on loan approvals for the company to have more transactions Skills  Capitalize knowledge learn in delivering the needed assistance to the loan officers  Multi tasking  Coordination skills  Using Communication skills in getting work smoothly done  Attitudes  Responsibility and ownership towards clients needs  Willingness to assist loan officers to turn prospects into clients in both lending and real estate perspective  Team player

    $4.00 /hr
    77 hours
    0.00
  8. Eljohn Casayuran

    Eljohn Casayuran

    Customer Service Specialist

    Philippines - Last active: 17 days ago - Tests: 3 - Portfolio: 3

    I have been in the call center industry for 8 years. Have been a SME and trainer for a major gaming console for 2 years, an ISP technical specialist for a total of 5 years, and an appointment setting expert for over a year. My experience in various fields has been one of my best assets, but my consistency, work ethic, and integrity are what makes me.

    $6.00 /hr
    0 hours
    0.00
  9. Elven kiel L.

    Elven kiel L.

    Web Application Developer / Programmer

    Philippines - Last active: 4 days ago - Tests: 10 - Portfolio: 4

    I am a programmer focusing on web based application development. I have almost 4 years of experience in HTML, CSS, PHP, MySQL, jQuery and AJAX. I mainly do websites and other web based applications. I also developed information systems to clients, some using the Java Desktop Application, mostly using PHP Scripting and I am seeking good career development opportunities where my capacity and expertise could be better utilized for the elevation of the organization and me.

    $10.00 /hr
    0 hours
    0.00
  10. Jennielyn Layco

    Jennielyn Layco

    Application

    Philippines - Last active: 15 days ago - Tests: 2

    I am enthusiastic, reliable and hardworking individual who has over 9 months experience of giving professional, efficient and quality service to a few call center companies. Skilled in communicating with clients over the phone or e-mail support. My forte's are customer service with support as I have experience with this field for a well known business process outsourcing company. I also have quick grasp on task that needs to be done and is very eager and serious with getting positive reviews. My goal is to provide excellent customer service. I believe that customer service representative is responsible for providing effective customer service and this is exactly what I intend to do.

    $3.50 /hr
    0 hours
    0.00