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On average, 585 Customer support projects are completed every quarter on Upwork.


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Time needed to complete a Customer support project on Upwork.

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Customer support Upwork freelancers typically receive a client rating of 4.63.

Last updated: October 1, 2015
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Gary Vanlalawmpuia

Gary Vanlalawmpuia

Hire me I wont let you down

India - Tests: 1 - Portfolio: 1

I have an overall experience of 7 Years in a BPO domains ,being in the Call Center industry i have Experienced in Outbound Sales , Cold Calling, Lead Generation, Appointment Setting and Customer Service. I have all the skills and experience you are looking in an ideal candidate. I am flexible with the working schedule and do not have problem doing night shifts as well as working on weekends

$7.00 /hr
242 hours

Samer Saad

Samer Saad

Windows Server Administrator , Web Hosting , Parallels plesk

Egypt - Tests: 9

Over the last 12 years, i have been CEO "admin" for 2 web hosting companies , I am responsible for over 100 Windows ( 2008 & 2012 ) servers as windows administrator , managing webservers (IIS 6 , 7.5 & 8) , i have very good experience with windows servers administration "troubleshooting advanced IIS/Windows problems" and Parallels Plesk automation , i am looking for Windows servers administration jobs , seeking opportunities to manage web hosting business for both linux and windows servers running Cpanel and Parallels Plesk (Odin) . Microsoft Windows Server Administration Certified Microsoft Networking Certified Microsoft System Security Certified Windows Server 2008 Administration Certified Windows Server 2012 Administration Certified Field of experience : Windows Servers 2008, 2008 R2 & 2012 Web Servers: IIS Web server 6/7/8 Networking: TCP/IP, UDP, DNS, SMTP, FTP , DHCP, SSL, HTTP, HTTPS. DNS Services VMware Virtualization Active Directory, user and computer management Active Directory setup and maintenance Database: SQL 2005/2008/2012 . Group Policy Management Console (GPMC) NTFS File and Share permissions Windows Server Migrations Windows Server security Software Install Configuration: VB.NET, .NET 3.5 & 4.5 , SQL Server, Outlook Express .

$20.00 /hr
1,190 hours

Shaymaa Wahbaa

Shaymaa Wahbaa

Live Chat and Phone Support Representative

Egypt - Tests: 3

I have five years of customer service experience (including inbound, outbound calls and live chat support). Also I worked as a first line support, back office agent and finally in the quality assurance department. I have worked in telecommunications, software and law companies. I speak Arabic & English fluently. I am a dedicated hard worker employee and I am a fast learner multi tasker person, as i can work on more than one task at the same time. I look forward to working with you as a customer service rep as I believe that i will be a value added to your team.

$3.00 /hr
0 hours

Rowen V.

Rowen V.

Data Entry/Back End Marketing/Web Research

Philippines - Tests: 5

For the past 15 years I have been providing technical services to internet cafe's, business offices and individual clients, installing, troubleshooting, assembling, and upgrading personal computers specializing in Microsoft Windows environment. I also do LAN installation and maintenance for the Internet Cafe's. I’m very well experienced of using Ms Word, Ms Excel and Ms PowerPoint. I have a data entry speed of 45 WPM, 10 key with 100% accuracy. With my determination, I will effectively manage and provide excellent customer service to our employers through our dedicated and reliable contractors. I want to utilize my expertise here with commitment and sincerity which enables me to make a positive contribution to the company.

$3.33 /hr
0 hours

Gerardo Hernandez

Gerardo Hernandez

System Engineer

United States - Tests: 1 - Portfolio: 3

Creative and proactive System Engineer with over eight years of experience in IT systems and software applications, who performs the job using active listening, determination and positive attitude towards hard work. Over the last eight years, I have acquired a set of professional skills based on the solid experience of performing different tasks in previous job roles that allowed me to develop a wide range of core values including but not limited to the following areas: Leadership/Management Skills Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Analytical & Research Skills Demonstrates talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Multicultural Sensitivity/Awareness Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Flexibility/Adaptability/Managing Multiple Priorities Flexible team player who thrives in various environments that require the ability to effectively prioritize and juggle multiple concurrent projects. Planning/Organizing Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Communications Skills (listening, verbal, written) Exceptional listener and communicator who effectively conveys information verbally and in writing. Computer & Technical Literacy Computer-literate performer with extensive software proficiency covering a wide variety of applications. Team worker Resourceful team player who excels at building trusting relationships with customers and colleagues. Problem-Solving/Reasoning/Creativity Innovative problem-solver who can generate workable solutions and resolve complaints. Interpersonal Abilities Proven relationship-builder with unsurpassed interpersonal skills.

$35.00 /hr
0 hours

Sourav Ghosh

Sourav Ghosh

Virtual Assistant | AdWords | Website Designer | Website Developer

India - Tests: 2 - Portfolio: 15

** IF YOU HAVE NEVER WORKED WITH US, IT'S SURLY IS YOUR MISTAKE. BUT IF YOU DON'T NEED US NEXT TIME, THEN ONLY IT WAS OUR MISTAKE ** VIRTUAL ASSISTANT | Google AdWords & Analytics | HTML5 | CSS3 | JS | PHP | MYSQL | AJAX | WORDPRESS | OPENCART | MAGENTO | CODEIGNITER TERMS OF SERVICE ✓ 365 days (ONE YEAR) Error Free Guarantee ✓ Clear Communication Throughout the Job ✓ Continued Support without High Costs ✓ 99 days FREE Edit Requests with Every Order ✓ Always Available on Chat to Help (Ping Skype ) ✓ 100% Free Demonstration Work | So you'll win! PAYMENT REQUIREMENTS • 100% of project budget divided into 2 milestones • 50% Milestone released at start (After Demo,No Refund) • 50% on completion of numerically itemized order • 10% off future projects paid in advance. By Hiring me, you agree to the above. In addition you agree to cooperate in the creation of a numerically itemized order list which will be agreed by both parties prior to any work, that the list will be developed and paid for promptly within an agreed time frame. SPECIALIZATIONS Coding Skills: PHP, MySql, Wordpress, Magento,Joomla,Drupal,Prestashop,Opencart,HTML,CSS, Zencart,and every known CMS system HTML5, Bootstrap, Code Igniter, Cake Php, Device with responsive, web based iphone and android app development, CSS3 and fancy jquery effects,Google Adwords. Nothing Much Left to Say.. Let’s Start the Work. Let's build success together! Evan

$15.00 /hr
0 hours

Amelie Isabelo

Amelie Isabelo

customer service representative

Philippines - Tests: 1

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Provided quotes and executed online policy changes for auto, home and excess liability. Used consultative selling techniques to provide leads for telesales personnel. Greet transfer and hold calls Build rapport, listen, clarify and manage conversational flow Manage upset customers, conflicts and challenging situations Deliver outstanding service, exceed expectations and build long-term loyalty Work in teams and in a self-directed environment

$4.44 /hr
0 hours

Kenette Maneje

Kenette Maneje Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 3

My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

$8.00 /hr
0 hours

Fabian Linton

Fabian Linton Agency Contractor

Inbound Customer Service Expert for

Jamaica - Tests: 3 - Portfolio: 1

I'm a Customer Service Representative at an elite company in Jamaica for the website. In my years of experience as a Customer care Representative i have master the art of multi-tasking while on the Job. I can type moderately fast enough and I can manage documents such as Excel, Powerpoint, Word, and Publisher. I have a Knowledge as well as skill in knowing types of documents and how to type them as expected. I have covered a variety of training which includes Accounting, Data Entry, Filing, as well as having my Caribbean Examination Council Qualifications with good grades to back my true knowledge of what i do and love doing. I am a singer at heart as well as i do some poetic writings at times. Here is a summary of all the task Im experienced in: - Accounting - Data Entry - Customer Service - Customer Support Services - Manipulation of Data using (Excel, Access, Word, Power Point, Publisher) - Order Processing - Tracking Packages - Emailing - Administering Meetings

Associated with: Faboo's Networking Union

$3.50 /hr
0 hours