Anne celine E.
Financial Specialist, Virtual Assistant, Social Media Marketer
A self-motivated, well-driven, goal-oriented, team-player, I am a professional in search of a full-time position where I can continuously learn and grow as I contribute and help the company achieve its goal.
I am a Marketing Management graduate with an almost 4-yr experience in a leading financial institution in the Philippines where I was a front-liner displaying and practicing exemplary customer service, handle cash and do basic accounting jobs, debit-credit, payroll processing, account opening/closing, accounts generation, cross-selling, telemarketing (outbound calls), lead generation, prospecting, along with some data entries, data processing, data mining or scraping,file organization, and other clerical tasks as may be assigned by the supervisor. I managed to use Mosaic v2.0, MS Excel, and MS Word during my stay there.
I worked in an international financial company (categorized in our country as a BPO), where I was assigned to a special team handling customer queries and resolutions with regards to unclaimed assets - be it cash, stocks, bonds, or physical properties - which often involves accounting/bookkeeping tasks, as well as handling email responses and giving excellent customer service. Being an Operations Representative under the Balance (Escheatment) team, I was able to put my Excel skills to use again, and was able to learn more functions. We dealt with the State offices in the United States from whom we communicate to verify if a property is qualified to being escheated, as well as to customer service agents, who apparently deals with the customers of assets being escheated.
MS Excel was still the most used MS tool even after I was transferred to the Cost Basis Team. Tax statuses and verification is one new task I learned. Citrix has been used office-wide, as well as MS Outlook for our emails. We were also trained to work with corporate actions, and other related tasks as assigned by our team manager. I was also appointed to do some administrative, secretarial tasks by our former manager until the new one took over.
I am currently an entrepreneur and I do have my own online business besides being a freelancer. I am into coloring, some sketching, drawing, sewing and other handmade crafts right now. Google Docs and Social Media are some of the tools I use. I enjoy online purchases as much as I enjoy online selling and other transactions such as supplies and supplier sourcing, buyer prospecting, and the like. I have basic knowledge in photo editing as well. I use Photo Grid most of the time since I am mostly on mobile mode, always on-the-go. I am quite knowledgeable of Photoshop, too! In case you would require me to use it, it won't be that much of a hassle learning it since I am familiar with the basics. I am a fast learner and willing to be trained. I can work with minimal to no supervision, can lead and handle a team and projects. I know that I can really help you with the things you need to get done.